Customer Team Leader Location: Fairfax Street , Coventry, CV1 5RY Pay: £14.48 per hour Contract: 17 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day…
Skills: Leadership, Team Management, Retail Operations, Merchandising, Customer Service
Make a real difference in every customer interaction. We’re looking for a Customer Contact Support Advisor to join our team on a permanent basis, delivering outstanding service across a range of customer enquiries and co…
Skills: Customer Service, Case Management, Complaint Handling, Communication Skills, Interpersonal Skills
Make a real difference in every customer interaction. We’re looking for a Customer Contact Support Advisor to join our team on a 6-month fixed term contract, delivering outstanding service across a range of customer enqu…
Skills: Customer Service, Case Management, Complaint Handling, Communication Skills, Interpersonal Skills
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Ou…
Skills: Cleaning, Time Management, Adaptability, Attention To Detail, Fast-Paced Environment
Holiday Inn Coventry Occasional Worker Agreement - Casual Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual t…
It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why w…
Seasonal Customer Service Assistant. Coventry Contract : Fixed Term Contract (FTC), 15 hours per week Hourly Rate: £13.45 (plus holiday pay, £15.07 per hour in total) Working Hours: Varied shift patterns, between 6am - 9…
Skills: Customer Service, Front Of House, Reception Management, Payment Processing, Facility Maintenance
At Geely, our story began in 1986 with a simple but powerful idea, an idea that has driven us to become one of the world’s most forward-thinking automotive groups. For nearly three decades, we’ve been redefining mobility…
Skills: Automotive Service Management, EV High-Voltage Systems, Multi-site Operations Leadership, Diagnostics, OTA Updates
Team Member (Delivery) - Coventry Central Six (N121089)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 9.25hrs p/w; Tue 08:30 - 14:00; Sat 15:00 - 19:00 Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audi…
Skills: Store Administration, Stock Handling, Cash Handling, Customer Service, Attention To Detail
Team Member (Delivery) - Coventry Central Six (N121090)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 10hrs p/w; Tue 06:30 - 14:00; Wed 14:30 - 17:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to custome…
Skills: Stock Processing, Customer Service, Attention To Detail, Organization, Communication
Team Member (Delivery) - Coventry Central Six (N121089)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 9.25hrs p/w; Tue 08:30 - 14:00; Sat 15:00 - 19:00 Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audi…
Skills: Store Administration, Stock Handling, Cash Handling, Customer Service, Attention To Detail
Team Member (Delivery) - Coventry Central Six (N121090)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 10hrs p/w; Tue 06:30 - 14:00; Wed 14:30 - 17:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to custome…
Skills: Stock Processing, Customer Service, Attention To Detail, Organization, Communication
Team Member (Stock) - Coventry Central Six (N121088)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 6hrs p/w; Sun 14:00 - 17:00; Sat 09:00 - 12:00 Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it’s beautifully pres…
Skills: Stock Processing, Customer Service, Attention To Detail, Organization, Communication
Team Member (Stock) - Coventry Central Six (N121088)
Coventry, England, United Kingdom · On-site
$8/hr–$14/hr
Entry level
SHIFTS YOU ARE APPLYING FOR: 6hrs p/w; Sun 14:00 - 17:00; Sat 09:00 - 12:00 Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it’s beautifully pres…
Skills: Stock Processing, Customer Service, Attention To Detail, Organization, Communication
Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content to rest on our laur…
Skills: Customer Call Handling, IT Skills, SAP, Stakeholder Management, Attention To Detail
Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations…
Skills: Customer Service, Problem Solving, Complaint Handling, Communication, Empathy
Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content to rest on our laur…
Skills: Customer Call Handling, IT Skills, SAP, Stakeholder Management, Attention To Detail
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascia…
Skills: Customer Service, Communication Skills, Stock Replenishment, Teamwork, Retail Sales
Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in home…
Skills: LGV Class 2 Driving, ADR Class 2 Gases, Driver CPC, Digital Tachograph Operation, Driving Hours Regulations
Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to j…
Skills: Operational Management, Team Leadership, Recruitment, Staff Training, Financial Planning
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Part-time
30% Colleague Member Discount, Full Training And Career Development Resources, Flexible Access To Pay, Up To 10% Pension Contributions, 36 Days Of Holiday Pro-rata, 24/7 Access To GP Appointments
Posted 1d ago
Apply by Jul 3
~17 hrs/week
Responsibilities
Lead a small team in a fast-paced store to deliver essential services and maintain daily operations. Responsibilities include managing the shop floor, tills, and in-store bakery while driving membership growth and community engagement.
Requirements
Candidates must be aged 18+ and possess a passion for people and leadership. While retail or management experience is not essential, the ability to work flexibly across various shifts is required.
Full job description
Customer Team Leader
Location: Fairfax Street , Coventry, CV1 5RY
Pay: £14.48 per hour
Contract: 17 hours per week + regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview. Role will include working in our in-store bakery
30% colleague member discount in store - see below for more benefits
Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters:
You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do
Own the day-to-day running of the store by leading the team on your shift
Motivate, coach, and support your team to deliver great service and efficient operations
Work hands-on on the shop floor and tills, and in our in-store bakery, supporting daily operations and setting the pace for a team of Customer Team Members
Support store performance through merchandising, stock accuracy, and HR processes
Champion Co-op through community engagement and membership growth
What you'll bring:
We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring;
Passion for people and leadership
The ability to work flexibly and lead by example
Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
Full training and career development resources
30% discount on Co-op products in store
Flexible access to your pay as you earn it
Up to 10% pension contributions
36 days of holiday (pro-rata, including bank holidays)
24/7 access to GP appointments, and colleague support programme
Cycle to work scheme
Market-leading policies to help you though life's big moments
A place you'll belong:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
How many Customer Service & Support jobs are open in Coventry, United Kingdom right now?
There are currently 85 open customer service & support positions in Coventry, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Coventry, United Kingdom?
Companies currently hiring include NEXT PLC, MSX International, Severn Trent, Vita Group, Stonewater, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Coventry, United Kingdom?
Yes — 13 of the 85 open customer service & support positions offer remote or hybrid work (3 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Coventry, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.