Coventry, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Fault Diagnosis, OEM Diagnostic Tools, Wiring Diagram Analysis, Technical Reporting
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Project Management, People Management, Stakeholder Management, Data Analysis, Process Improvement
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Project Management, Stakeholder Management, Leadership, People Management, Analytical Thinking
Coventry, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 36.50hrs p/w; Sun 11:00 - 17:00; Tue 11:45 - 20:00; Wed 09:00 - 17:15; Thu 09:00 - 17:15; Fri 11:45 - 20:00 To be a successful Sales Manager, you will lead and inspire your team to prioritise…
Skills: Team Leadership, Customer Service, Commercial Awareness, Coaching, Performance Management
Coventry, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 26.75hrs p/w; Mon 12:45 - 21:15; Wed 13:30 - 17:00; Fri 08:45 - 17:15; Sat 11:45 - 20:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding custom…
Skills: Team Leadership, Customer Service, Performance Management, Coaching, Commercial Awareness
Coventry, England, United Kingdom · On-site
Join Us at Coventry Building Society Arena – Be Part of the Action! Coventry Building Society Arena is where unforgettable experiences come to life – from world-class conferences and exhibitions to thrilling football mat…
Skills: Customer Service, Team Management, Stock Management, Conflict Resolution, Cash Handling
Coventry, England, United Kingdom • Hybrid
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Act as the primary escalation point for dealerships to diagnose and resolve complex electrical and electronic vehicle faults. Provide on-site and remote technical support, create detailed reports, and coach technicians to improve first-time-right repairs.
Requires strong experience in automotive diagnostics and proficiency with OEM tools and wiring diagrams. Working proficiency in English is mandatory, with a background in field-based or multi-site technical support preferred.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues.
You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs.
What you’ll do
What you bring
Technical knowledge
Language
What we offer
About MSX
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
There are currently 85 open customer service & support positions in Coventry, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NEXT PLC, MSX International, Severn Trent, Vita Group, Stonewater, among others. Browse the listings above to see every active employer.
Yes — 13 of the 85 open customer service & support positions offer remote or hybrid work (3 remote, 10 hybrid).
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