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Administrative Jobs in Coventry, United Kingdom (Now Hiring) — 32 open

Cadent logoCadent

Customer Contact Support

Coventry, England, United Kingdom · On-site

Mid level

Make a real difference in every customer interaction. We’re looking for a Customer Contact Support Advisor to join our team on a 6-month fixed term contract, delivering outstanding service across a range of customer enqu…

Skills: Customer Service, Case Management, Complaint Handling, Communication Skills, Interpersonal Skills

Cadent logoCadent

Customer Contact Support

Coventry, England, United Kingdom · On-site

Mid level

Make a real difference in every customer interaction. We’re looking for a Customer Contact Support Advisor to join our team on a permanent basis, delivering outstanding service across a range of customer enquiries and co…

Skills: Customer Service, Case Management, Complaint Handling, Communication Skills, Interpersonal Skills

Stonewater logoStonewater

Housing Officer (Warwick)

Coventry, England, United Kingdom · On-site

Mid level$495M raised

It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why w…

Skills: Housing Management, Tenancy Management, Estate Management, Lettings, Neighbourhood Services

Vita Group logoVita Group

Customer Service Assistant

Coventry, England, United Kingdom · On-site

Mid level$404M raised

Seasonal Customer Service Assistant. Coventry Contract : Fixed Term Contract (FTC), 15 hours per week Hourly Rate: £13.45 (plus holiday pay, £15.07 per hour in total) Working Hours: Varied shift patterns, between 6am - 9…

Skills: Customer Service, Front Of House, Reception Management, Payment Processing, Facility Maintenance

NEXT PLC logoNEXT PLC

Team Member (Delivery) - Coventry Central Six (N121089)

Coventry, England, United Kingdom · On-site

$8/hr–$14/hr

Entry level

SHIFTS YOU ARE APPLYING FOR: 9.25hrs p/w; Tue 08:30 - 14:00; Sat 15:00 - 19:00 Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audi…

Skills: Store Administration, Stock Handling, Cash Handling, Customer Service, Attention To Detail

NEXT PLC logoNEXT PLC

Team Member (Delivery) - Coventry Central Six (N121089)

Coventry, England, United Kingdom · On-site

$8/hr–$14/hr

Entry level

SHIFTS YOU ARE APPLYING FOR: 9.25hrs p/w; Tue 08:30 - 14:00; Sat 15:00 - 19:00 Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audi…

Skills: Store Administration, Stock Handling, Cash Handling, Customer Service, Attention To Detail

Severn Trent logoSevern Trent

Customer Contact Administrator

Coventry, England, United Kingdom · On-site

Mid level$1.2B raised

Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content to rest on our laur…

Skills: Customer Call Handling, IT Skills, SAP, Stakeholder Management, Attention To Detail

Severn Trent logoSevern Trent

Customer Contact Administrator

Coventry, England, United Kingdom · On-site

Mid level$1.2B raised

Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content to rest on our laur…

Skills: Customer Call Handling, IT Skills, SAP, Stakeholder Management, Attention To Detail

Stellantis logoStellantis

Assistant Trustee Services Manager

Coventry, England, United Kingdom · Hybrid

Senior+$20B raised

Company Overview Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfo…

Skills: Pensions Experience, Trustee Board Exposure, DB Schemes Knowledge, DC Schemes Knowledge, Pension Governance

Severn Trent logoSevern Trent

Data specialist

Coventry, England, United Kingdom · Hybrid

Mid level$1.2B raised

LET’S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score…

Skills: Data Analysis, Data Manipulation, Power BI, Dashboard Design, Data Cleansing

Barclays Corporate Banking logoBarclays Corporate Banking

Senior Customer Service Advisor

Coventry, England, United Kingdom · On-site

Mid level

Job Description Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels incl…

Skills: Customer Service, Conflict Resolution, Stakeholder Management, Process Improvement, Risk Management

Severn Trent logoSevern Trent

Complaints Case Coordinator

Coventry, England, United Kingdom · Hybrid

Mid level$1.2B raised

LET’S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score…

Skills: Case Management, Complaint Handling, Stakeholder Management, Root Cause Analysis, Data & Insight Literacy

Stonewater logoStonewater

Governance Officer

Coventry, England, United Kingdom · Remote OK

Mid level$495M raised

At Stonewater, we’re committed to operating in a compliant, transparent and accountable way - ensuring we meet regulatory expectations while delivering a great experience for our customers. We’re now looking for a Govern…

Skills: Governance Support, Board Meeting Coordination, Regulatory Compliance, Stakeholder Management, Data Protection

Stonewater logoStonewater

Revenues Administrator

Coventry, England, United Kingdom · Remote OK

Mid level$495M raised

Fixed Term Contract until 31st January 2027 (Maternity Cover) About the Role We’re looking for a detail-focused and proactive Revenues Administrator to join our Finance team. In this vital role, you’ll help ensure the ac…

Skills: Excel, Finance Systems, Data Reconciliation, Income Processing, Organizational Skills

Stonewater logoStonewater

Information Governance Officer

Coventry, England, United Kingdom · Remote OK

Mid level$495M raised

At Stonewater, we’re committed to operating in a compliant, transparent and accountable way -ensuring the information we hold is managed responsibly and securely. We’re now looking for an Information Governance Officer t…

Skills: UK GDPR, Data Protection Act 2018, Information Governance, Compliance, Subject Access Requests (SARs)

Severn Trent logoSevern Trent

Policy Specialist

Coventry, England, United Kingdom · Hybrid

Mid level$1.2B raised

LET’S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score…

Skills: Policy Development, Stakeholder Engagement, Root Cause Analysis, Data Analysis, Problem Solving

LKQ DACH logoLKQ DACH

Administrator

Coventry, England, United Kingdom · On-site

Mid level

Job Overview Join LKQ UK & Ireland as a Branch Administrator and become the backbone of our busy branch operations. You'll handle key administrative tasks, support the team, and help ensure everything runs smoothly day t…

Skills: Credit Control, Cash Handling, Sales Ledger Management, Microsoft Excel, Banking Reconciliation

Samsic Facility logoSamsic Facility

HR Administrator

Coventry, England, United Kingdom · On-site

Mid level

Here at Samsic UK, we provide expert commercial cleaning, efficient facilities management, and reliable security solutions. We are now looking for an HR Administrator to support our team with administrative tasks, compli…

Skills: HR Administration, Onboarding, Recruitment, Right To Work Checks, DBS Checks

West Midlands Police logoWest Midlands Police

Performance Officer

Coventry, England, United Kingdom · Hybrid

Mid level

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to …

Skills: Performance Monitoring, Data Analysis, Reporting, Stakeholder Engagement, Problem Solving

Samsic Facility logoSamsic Facility

Control Room Resource Planner

Coventry, England, United Kingdom · On-site

Mid level

Are you enthusiastic, dedicated, vigilant individual looking for an opportunity to join our Samsic UK Security family? Then this role may be for you! We have an exciting opportunity for a Control Room Resource Planner to…

Skills: Resource Planning, Customer Service, Written Communication, Verbal Communication, Organizational Skills

12

Showing 1–20 of 32

Cadent logo

Customer Contact Support

Cadent

Coventry, England, United Kingdom • On-site

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Mid level

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  • Full-time, Temporary
  • Annual Bonus, Pension Scheme Double Matched Up To 18%, 25 Days Holiday Plus Statutory Days, Option To Buy More Holiday, Extra Day Off For Special Moments, Funded Learning Options
  • Posted 2d ago
  • Apply by Jul 3
  • ~40 hrs/week

Responsibilities

Manage customer enquiries and complaints across multiple channels from initial contact through to resolution. Support operational excellence by maintaining accurate records and identifying process improvement opportunities.

Requirements

Essential previous customer service experience with a preference for contact centre and complaint handling backgrounds. Must possess strong communication skills and proficiency in Microsoft Office.

Full job description

Make a real difference in every customer interaction.

 

We’re looking for a Customer Contact Support Advisor to join our team on a 6-month fixed term contract, delivering outstanding service across a range of customer enquiries and complaints while supporting operational excellence and continuous improvement.

 

This is a full time role, working Monday to Friday on a shift rota between 8:00am and 8:00pm. The role is based at our Ansty office (CV7 9JU), with free onsite parking available.

 

Why you’ll love this role

 

As Customer Contact Support, you’ll be at the heart of delivering an exceptional customer experience. You'll manage customer interactions from initial contact through to resolution, ensuring every customer receives a professional, empathetic, and efficient service.

 

This is a varied role where no two days are the same. You'll work across multiple communication channels, collaborate with teams across the business, and contribute towards continuous improvement initiatives that enhance both customer satisfaction and operational performance.

What you'll be doing

 

Deliver outstanding customer service

  • Manage customer enquiries and complaints across multiple channels
  • Ensure every customer interaction is handled to a high standard

 

Case management & resolution

  • Take ownership of customer cases from initial contact through to resolution
  • Investigate queries and complaints, ensuring accurate and timely outcomes

 

Support operational excellence

  • Maintain accurate customer records and case notes
  • Ensure compliance with company policies and procedures

 

Drive continuous improvement

  • Identify opportunities to improve processes and customer experiences
  • Work collaboratively with colleagues and stakeholders across the business

What you'll bring

 

You'll be customer focused, proactive, and passionate about delivering excellent service. You'll be comfortable managing a varied workload and handling a range of customer interactions professionally and effectively.

 

Experience

  • Previous customer service experience is essential
  • Experience in a contact centre is desirable
  • Experience handling customer cases or complaints would be advantageous

 

Skills

  • Strong communication and interpersonal skills
  • Excellent problem solving and decision making abilities
  • Ability to manage customer interactions professionally and empathetically
  • Confidence using computer systems and Microsoft Office
  • Ability to build effective working relationships across teams

Good To Know

 

Interview Information

Assessment Centre will take place at our Ansty office on Wednesday 8th July.

Successful candidates will be expected to start on 17th August.

 

Additional Information

 

Drug and Alcohol Testing: Please note that all successful candidates will be required to undergo drug and alcohol screening as part of the pre-employment process. This is a zero-tolerance policy, and any non-negative result may result in the withdrawal of an offer in line with company policy.

 

Ready to make an impact?

 

If you're passionate about delivering excellent customer service, enjoy solving problems, and want to make a real difference in every customer interaction, we'd love to hear from you.

 

Join us as a Customer Contact Support Advisor and help create exceptional experiences for our customers every day.

At Cadent, we’re thrilled to be part of the future of UK energy!

 

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

 

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

 

What’s In It for You

 

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

 

  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary
  • 25 days holiday, plus statutory days, and an option to buy more
  • An extra day off each year to celebrate life’s special moments
  • Career development with funded learning options
  • Flexible working and strong ED&I commitments
  • Generous family policies and flexible benefits
  • Retail discounts, gym access, and more

 

We support a healthy work-life balance and are open to flexible working options.

 

Diversity and Inclusion

 

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

 

What’s next?

 

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

 

Be part of something big. Help shape the future of gas for generations to come.

Related keywords

Customer Contact SupportContact CentreCase ManagementOperational ExcellenceContinuous ImprovementNet ZeroEnergy IndustryCustomer ExperienceMicrosoft OfficeComplaint Resolution

About Cadent

LinkedInVisit site
Industry
Utilities
Company size
5,001-10,000 employees
Headquarters
Coventry
LinkedIn followers
54,613

We are Cadent, the largest gas distribution network in the UK. With over 6,000 colleagues, working across five gas networks, we keep the energy flowing to 11 million homes and businesses, to keep communities safe, warm and connected. Ambitious, motivated and with a clear roadmap for the future, we want everyone, in every role at Cadent, playing an active part in helping us achieve our vision for the future of gas. We want you to be as committed as we are to keeping the energy flowing for generations to come. We want this space to be safe for engagement and respectful conversation. Please be kind to each other and our colleagues. We have the right to report and remove users if posts do not comply with community guidelines.

Offices: Pilot Way, Ansty Park, Coventry, CV7 9JU, GB

Gas DistributionInfrastructureOil and GasEnergy
View all jobs at Cadent

Frequently asked questions

How many Administrative jobs are open in Coventry, United Kingdom right now?

There are currently 32 open administrative positions in Coventry, United Kingdom listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Administrative roles in Coventry, United Kingdom?

Companies currently hiring include Severn Trent, Stonewater, Actemium, Cadent, NEXT PLC, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Administrative jobs in Coventry, United Kingdom?

Yes — 12 of the 32 open administrative positions offer remote or hybrid work (4 remote, 8 hybrid).

How do I apply for Administrative jobs in Coventry, United Kingdom?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Administrative jobs in other cities

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Other jobs in Coventry, United Kingdom

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