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$77k–$96k/yr
Full-time
high school
Health insurance, Life insurance, Dental insurance, Vision insurance, 401(k) with company match, Paid time off
Posted 43d ago
~40 hrs/week
Responsibilities
The General Manager oversees transportation service delivery, ensuring compliance with contractual requirements and client needs. They manage staff, monitor performance, and act as a liaison between the company and clients to ensure operational efficiency and safety.
Requirements
Candidates must have a high school diploma or G.E.D. and 3-5 years of management experience in the Fixed Route Transit industry. A valid driver's license and knowledge of ADA, DOT, and FTA regulations are required.
Full job description
Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The General Manager works in collaboration with operations, corporate support departments, and transportation providers to ensure the most appropriate and cost-effective delivery of transportation services. Will act as the internal liaison between departments and clients to ensure that the location is fully compliant with all contractual requirements.
This position is dependent on the award of contract.
Location: Corvallis, OR
What you’ll do:
Contract oversight and facilitation of client needs with anticipation of growth
Identify potential risk and develop resolution processes
Continually analyze program needs and productivity and adjust staffing and resources to ensure cost effectiveness
Development of or oversight of documentation or work plans as required or needed
Employee training and development
Thorough understanding of the contract, MTM Transit policies and employee handbook guidelines
Develop a working relationship with client to ensure exceptional customer service needs and problem resolution processes are in place
Act as a liaison between MTM Transit and client to address any concerns or issues that may arise and do so in a timely manner
Act in a consultative manner, developing and presenting annual plan reviews
Provide education and information to client regarding MTM Transit procedures, services available, and changes within the Para-Transit industry
Maintain a “Safety First” attitude with client and personnel
Good understanding or local climate needs and issues pertaining to the passenger transportation industry
Thorough understanding of ridership policies to ensure smooth transportation services
Capability of addressing any questions / concerns regarding site transit program
Maintain all employee and vehicle files in accordance with FTA and DOT guidelines
Develop and maintain thorough knowledge of MTM Transit departments and compliance programs within each
Monitor performance of direct reports and provide coaching and guidance
Oversight of Federally mandated Drug and Alcohol program
Perform additional duties as assigned or required
What you’ll need:
Experience, Education & Certifications:
High school diploma or G.E.D
3-5 years of management experience in the Fixed Route Transit industry
Experience monitoring the delivery of contractual services
Must possess a valid current driver’s license
Skills:
Must possess excellent interpersonal skills and ability to work with a variety of people and job positions
Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines
Ability to acquire in-depth knowledge of computerized transit routing systems
Data analysis
Exceptional interpretation and problem solving skills
Ability to schedule, organize and prioritize multiple tasks
Understanding of budget and cost analysis
Moderate to advanced computer skills
Ability working with data reporting and analytics
Knowledge of ADA, DOT, FTA regulations
Ability to establish key processes and procedures
Ability to maintain high level of confidentiality
Even better if you have...
Prior contract and or project management experience preferred
Experience in managing a Union environment preferred
CDL Class B with Passenger endorsements preferred
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $76,960/ annually
Salary Max: $96,200/ annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
#MTMTransit
Related keywords
General ManagerMTM TransitFixed Route TransitContract ManagementOperationsCompliancePara-TransitFTADOTADADrug and Alcohol ProgramStaffingBudgetingData ReportingAnalyticsCustomer Service
MTM Transit creates community access while focusing on what matters most: the passenger. Every trip is important.
Industry
Ground Passenger Transportation
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Lake St. Louis, Missouri
LinkedIn followers
4,744
MTM Transit offers viable solutions that help public transit agencies connect their community's transportation options: fixed route, ADA paratransit, shuttle service, student and special needs transportation, quality assurance, and transit technology.
Offices: 16 Hawk Ridge Drive, Lake St. Louis, Missouri 63367, US
How many Customer Service & Support jobs are open in Corvallis, OR right now?
There are currently 173 open customer service & support positions in Corvallis, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Corvallis, OR?
Companies currently hiring include Albertsons Companies, Oregon State University Recreational Sports, Domino's, Oregon State Credit Union, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Corvallis, OR?
Yes — 10 of the 173 open customer service & support positions offer remote or hybrid work (3 remote, 7 hybrid).
How do I apply for Customer Service & Support jobs in Corvallis, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.