Customer Service & Support Jobs in Charlottesville, VA (Now Hiring) — 500 open — Page 21

Evolution Hearing, an Audiology practice in the Charlottesville, VA area, is looking for an Audiology Assistant to join our team and provide support services and assistance in the delivery of our services to the hearing impaired. We have been helping patients in our community since 2012 and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

This position is an essential part of the practice, ensuring the delivery of our patient services, and is a full-time role, Monday – Friday from 9AM – 5PM.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented

• Independent

• Patient-centric with great listening skills

• An organized multi-tasker

• A self-starter who exudes positive energy

• Friendly & compassionate

• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Inventory and supply control/management.

• Cleaning and maintenance of all Audiology equipment at end of each workday

• Contacting patients to confirm appointments, schedule fittings and managing repairs.

• Providing hearing aid care & use instruction to patients

• Maintain Audiology files to include price lists, mailings, and physician referrals.

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

• Excellent communication and interpersonal skills

• Basic understanding of the needs of the patient population being served (prior medical office experience preferred)

• Proficient with current technologies

• Strong troubleshooting skills

• Detail oriented.

• Familiarity with insurance benefits and payment options (ICD-10 coding experience preferred)

• Hearing aid repairs and cleaning

• Ordering and analyzing both new and repaired aids

• Ear mold adjustments

• Demonstration of hearing aid accessories and other assisted devices

We offer a competitive compensation as well as Paid Time Off (2 weeks in the first year, 3 weeks in the second year), Paid Holidays, Health Insurance (after 90 days) and a 401(k) Plan with company match (after one year).

Please, send your resume to: [email protected].

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.