Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Remote Solely
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Charlotte, North Carolina, United States · On-site
$13/hr–$16/hr
WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to cre…
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Charlotte, North Carolina, United States · On-site
$13/hr–$16/hr
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Charlotte, North Carolina, United States · Hybrid
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Mutual of America Financial Group Job Title: Client Relationship Manager Location: Charlotte, NC (hybrid) Who We Are: At Mutual of America Financial Group, we help people build the assets they need to achieve greater fin…
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Charlotte, North Carolina, United States · On-site
Company Description SW16 Logistics is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community. We are a customer obsessed, performance driven team, that loves to have …
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
Company Description Spur Logistics is an Amazon delivery service partner that delivers Amazon packages in the greater Charlotte, NC area. You can find out more information about our company at www.spurlogistics.com. Job …
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Charlotte, North Carolina, United States · On-site
Job Description Delivery Driver for Lightner Enterprises (LET) Shifts: Morning, afternoon, weekday and/or weekend Location: Charlotte, NC Compensation: Starting pay $19.50 + per hour + benefits Are you interested in a ne…
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
$22/hr–$22/hr
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Charlotte, North Carolina, United States · On-site
$60k–$100k/yr
Are you an eager self-starter that loves to troubleshoot and fix things? Are you looking for a career where you can advance quickly and have control over your income? As a Garage Door Technician at Precision Garage Door …
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Conduct field investigations and provide on-site technical support to optimize off-highway tire performance and resolve customer issues. Collaborate with design and manufacturing teams to analyze warranty claims and drive product improvements.
Requires an Associate's or Bachelor's degree in Engineering, Agriculture, or a related science with at least 3 years of relevant industry experience. Must be physically capable of handling heavy tires and able to travel up to 50% across North America.
Job DetailsJob Location: Charlotte, NC 28217Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 50% Job Shift: AnyAbout Us
Yokohama Off-Highway Tires (YOHT) is a global leader in the off-highway tire (OHT) industry, bringing together the Alliance, Galaxy, and Primex brands under one powerful umbrella. We are a fast-growing, ambitious organization focused on innovation, quality, and customer satisfaction. Our team is made up of highly skilled professionals committed to driving the future of OHT solutions.
The Field Service Engineer plays a critical role in ensuring that YOHTA's off-highway tire products perform to the highest standards in real-world applications. This position blends application engineering expertise with hands-on field evaluation, technical reporting, and cross-functional collaboration with PM. design, quality, and manufacturing teams. A minimum of 50% of working time is spent in the field - visiting customer sites, evaluating product performance, and resolving technical issues. The remaining time is dedicated to data analysis, reporting, training / inspection support, and internal technical coordination. All Field Service Engineers are expected to operate independently, with strategic guidance from senior management.
Field Evaluation & Technical Support
Plan, conduct, and report on field investigations of YOHTA tire products across North American customer and dealer locations.
Provide on-site technical support to field sales staff, OE and aftermarket distributors, and end customers.
Evaluate tire use and maintenance conditions to make accurate product recommendations that optimize performance and longevity.
Proactively engage with customers to identify perceived or actual product issues and drive timely resolution.
Product Performance, warranty & Quality
Analyze field claim and test data to assess tire performance and communicate findings clearly to internal and external stakeholders.
Identify opportunities for product improvement and advocate effectively for design or manufacturing changes.
Provide time to time reports on warranty analysis based on product inspections and analysis to central Product team
Collaborate closely with tire design engineers, quality management teams, and overseas manufacturing personnel to ensure products meet market expectations and specifically warranty concerns if any.
Plan, conduct, and report on competitive benchmark testing in collaboration with regional sales and product management teams.
Customer Engagement & Training
Support the organization, planning, and delivery of technical training sessions for sales teams and customers.
Provide on-site warranty support and technical guidance for distributor and customer claims.
Assist in conducting customer satisfaction surveys and translating feedback into actionable product insights.
Strong mechanical aptitude with hands-on experience working with tires, wheels, and heavy equipment.
Excellent verbal and written communication skills; ability to convey complex technical information to both technical and commercial audiences.
Data-driven, detail-oriented, and self-motivated with strong organizational skills.
Capable of physically handling heavy tires and wheel assemblies, cutting tires for analysis, and using relevant field tools and equipment.
Ability to travel minimum 50% across North America to customer and dealer locations.
Qualifications
Associate's or BS in engineering, Agriculture, or a related science field.
3+ years of relevant engineering experience in the off-highway, commercial vehicle, or tire industry.
Background in agricultural, construction, forestry, or industrial equipment applications is strongly preferred.
High proficiency in data analysis and technical report writing.
Proficient in Microsoft Office Suite; experience with data analysis tools is an advantage.
Work Environment & Physical Requirements
This role requires regular field work in outdoor and industrial environments including construction sites, mining operations, agricultural fields, and dealer workshops. The position demands physical capability to handle, lift, and manipulate heavy tires and tire-wheel assemblies, and to use cutting and analytical tools in the field. Candidates must be comfortable working independently in varied and sometimes demanding field conditions across North America.
Why Join Us?
Be part of a fast-growing, globally recognized company in the off-highway tire industry.
Work with a passionate, innovative team that values technical expertise and customer relationships.
Competitive salary, benefits, and opportunities for professional growth.
Compensation & Benefits
The base salary for this position will be determined based on experience, qualifications, and geographic location. This role is eligible for a comprehensive benefits package that includes:
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company-paid holidays
Short-term and long-term disability coverage
Life insurance
YOHTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Where required by law, Yokohama Off-Highway Tires America, Inc. provides a compensation range for positions. Final pay is determined based on experience, skills, and qualifications, and may vary form the posted range. We are committed to providing reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact HR. YOHTA offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and other benefits.
Compensation: Final compensation will be determined based on skills, experience, and qualifications.
Alliance Tire Americas is Now Yokohama Off-Highway Tires America. As part of its off-highway tire business consolidation, Alliance Tire has been rebranded. Yokohama Off-Highway Tires operates eight manufacturing plants in four countries and is a leader in the design, engineering and manufacturing of cutting-edge tire technology, including large radials, massive underground mining tires, VF farm tires and high-speed flotation tires. The company has R&D centers in India, Japan and the U.S. and a global network of field engineers, sales and support staff. Yokohama Off-Highway Tires America, Inc. is headquartered in Wakefield, Massachusetts, and operates six warehouses across the U.S. With its US-based field engineering, R&D, sales and customer service staff, YOHTA is in the field every day, solving problems and creating new products to help farmers, contractors, loggers, miners, port and truckers get the most out of their equipment. YOHTA also manufactures Galaxy truck tires and markets them across the U.S.A. For more information, visit yokohama-oht.com.
Offices: 201 Edgewater Dr, Wakefield, MA 01880, US
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