Job DetailsJob Location: Raleigh Office - Raleigh, NC 27607Position Type: Part TimeJob Shift: DayDescription
Cranfill Sumner LLP is seeking a part‑time Office Services Assistant to support daily office operations in our Raleigh office. This position plays a key role in keeping the office running smoothly by providing administrative, logistical, and facilities support to attorneys and staff. The ideal candidate is dependable, detail‑oriented, service‑focused, and comfortable working in a fast‑paced legal environment.
Position Overview
The Office Services Assistant supports firm operations through mail handling, deliveries, document production, equipment and supply maintenance, and general office support. This role requires flexibility, strong time management, and the ability to shift priorities to meet firm and client needs. The position also involves regular interaction with attorneys, staff, courts, and external vendors, requiring professionalism and discretion at all times.
Key Responsibilities
Pick up, process, scan and distribute mail
Assist with trial preparation, document production, scanning, copying, and file management
Maintain kitchens, conference rooms, library, and office equipment
Restock supplies and perform basic copier/printer maintenance
Provide reception coverage, VTC set‑up, furniture moves, and other operational support
Perform deliveries and filings at courthouses, agencies, and other law firms
Perform other duties as assigned
Essential Functions
The Office Services Assistant position may involve some or all of the following duties:
Pick up and drop off mail to/from US Post Office
Process and distribute mail
Make deliveries on behalf of the firm, to include filings at the County Courthouse, Industrial Commission, Court of Appeals, Supreme Court, other law firms, and out of town deliveries
Document delivery/set up/break down during trials or other off-site meetings or firm events
Assist with trial prep, as may be assigned
Receipt, logging and delivery of internal faxes
Assist with daily document/notebook production, as instructed by attorneys or other support staff
Photocopying/printing from e-mails, CDs
Scanning and burning CDs
Duplication of Videotapes, DVDs, and CDs
Maintenance of Kitchens, Conference Rooms, and Library
Daily maintenance of copiers/printers/fax machines, to include restocking paper, changing toner cartridges, etc.
Restocking and/or inventory of supplies
Filing for attorneys and staff
Assist with closing of files
Provide assistance on reception desk, as needed
VTC set up, as needed
Office furniture moving and set up, as needed
Empty office recycle bins
Other duties as may be assigned
Physical Demands
Prolonged standing, walking, and stair climbing
Moderate to heavy lifting; bending, stooping, and reaching
Why Join Cranfill Sumner LLP?
Core Values: Be part of a team that prioritizes collaboration, maintains a strong professional reputation, and is dedicated to exceptional client service.
Supportive Work Environment: Enjoy a culture that values your initiative, encourages teamwork, and recognizes individual achievements.
Hands‑On Professional Experience: Gain valuable exposure to the operations of a legal office while working closely with attorneys and staff in a collaborative, service‑focused environment.
QualificationsKnowledge/Skills/Abilities
Must be proficient in Microsoft Office Suite; Word, Outlook, etc.
Knowledge of NetDocs (DOCSs Management), Rainmaker and/or Elite helpful
Ability to complete tasks assigned in a timely fashion
Ability to manage/meet deadlines
Must be flexible and detail oriented
Excellent customer service and interpersonal skills
Effective verbal communication skills and computer literacy
Ability to work under pressure and handle conflicting priorities
Ability to maintain confidential information
Ability to work independently, or as part of a team, using initiative in all aspects of assignments
Excellent time management skills
Strong organizational skills and attention to detail
Keen observation skills