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$100k–$120k/yr
Full-time
bachelor degree
Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability benefits
Posted 4d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for overseeing daily branch operations, managing profit and loss activities, and achieving revenue targets. They also lead, coach, and develop branch personnel while ensuring high standards of customer service and operational efficiency.
Requirements
Candidates should have a four-year degree in a relevant field and proven experience in P&L management and team leadership. Strong analytical, strategic thinking, and communication skills are required, along with proficiency in Microsoft Office.
Full job description
Culligan is seeking an experienced General Manager to oversee our business operations at the store branches. The General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As General Manager, your duties also include guiding staff in your branch, setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
To be successful as a General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch General Manager should be able to demonstrate excellent problem-solving and decision-making skills.
Specific Job Function:
Full operational responsibility for all profit and loss related activities of the branch
Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction
Adhere to and enforce all company safety guidelines; Responsible for the timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims.
Protect and manage branch assets effectively.
Foster a team culture by recognizing and motivating branch personnel.
Prepare accurate business forecasts and budgets.
Oversee branch payables, inventory, and receivables.
Personally, responds to difficult customer inquiries and/or unusual situations.
Manage the efficient routing of deliveries and service calls.
Execute program(s) to meet/exceed the sales plan
Maintain awareness of local competition and using market trends to inform strategic decisions and improve competitive positioning
Participate in the recruitment process, from interviewing to selecting candidates, and ensure smooth onboarding for new hires
Identify training needs and facilitate professional development opportunities to enhance team skills and capabilities
Monitor and evaluate employee performance, providing regular feedback, coaching, and development opportunities to ensure high performance
May be required to perform the job duties of other branch staff on an as needed basis and spend time in field assisting with training.
Optimize branch efficiency by consolidating/automating job duties wherever possible.
Qualifications:
Four-year degree in Sales, Marketing, Management, or a related field is preferred.
Direct responsibility for P&L performance, including revenue, costs, and margins.
Proven ability to lead, coach, and develop high-performing teams.
5 years of Basic Plumbing, Operations, Management, and Marketing is a plus.
Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work with all levels of management.
Ability to generate sales growth. Strong sales generation ability and financial performance.
Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities
Strong analytical and strategic thinking skills.
Proficient in Microsoft Office.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness Customer Focus Team Player
Passion Integrity Organizational/Planning
Communication Analytical Judgement/Decision Making Detail Oriented
Target Salary Range: $100,000 - $120,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
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Related keywords
General ManagerOperationsP&LProfit and LossSalesMarketingManagementBudgetingForecastingInventoryReceivablesPayablesCustomer ServiceRecruitmentOnboardingPerformance Management
We turn water you can live with into water you can love.
Industry
Consumer Services
Company size
10,001+ employees
Founded
1936
Headquarters
Rosemont, IL
LinkedIn followers
67,541
There’s nothing more fundamental to life on Earth than water.
At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love.
Offices: 9399 W. Higgins Rd., Ste 1100, Rosemont, IL 60018, US · 30 Delta Park Blvd, Brampton, Ontario L6T 5E7, CA · ZA LA Pepiniere, RN10-Immoparc, Trappes, 78190, FR · Via Gandolfi 6, cadriano Di Granarolo, Emilia, Bologna 40057, IT · Unit 3, The Gateway Centre, Coronation Road, High Wycombe, Bucks HP12 3SU, GB
Water SoftenerWater FilterDrinking WaterSoft WaterCommercial FiltrationReverse OsmosisBottle-Free (R) Water CoolersWater TechnologyWater Servicesand Consumer Services
We turn water you can live with into water you can love.
Industry
Consumer Services
Company size
10,001+ employees
Founded
1936
Headquarters
Rosemont, IL
LinkedIn followers
67,541
There’s nothing more fundamental to life on Earth than water.
At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love.
Offices: 9399 W. Higgins Rd., Ste 1100, Rosemont, IL 60018, US · 30 Delta Park Blvd, Brampton, Ontario L6T 5E7, CA · ZA LA Pepiniere, RN10-Immoparc, Trappes, 78190, FR · Via Gandolfi 6, cadriano Di Granarolo, Emilia, Bologna 40057, IT · Unit 3, The Gateway Centre, Coronation Road, High Wycombe, Bucks HP12 3SU, GB
Water SoftenerWater FilterDrinking WaterSoft WaterCommercial FiltrationReverse OsmosisBottle-Free (R) Water CoolersWater TechnologyWater Servicesand Consumer Services