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Full-time
Posted 42d ago
~40 hrs/week
Responsibilities
Responsible for processing telephone and in-person orders while preparing food products efficiently. Duties include operating store equipment, stocking ingredients, and maintaining a clean facility to ensure fast and safe delivery.
Requirements
Applicants must be at least 16 years old and possess strong communication and basic math skills. Physical ability to stand for long periods and lift up to 50 pounds is required.
Full job description
Job Description
ABOUT THE JOB This job is for people who can multi task and thrive in a fast paced environment. Our goal is to get every pizza to our customers as fast as safely possible by operating efficiently in the store and we need more great team members to accomplish this. We are looking for highly motivated applicants who rise to the occasion when business demands. A competitive nature is a must. We are searching for qualified customer service representatives with personality, people skills, and a desire to serve. We are very flexible with hours and can accommodate a schedule that requires only 1 shift per week or as many as 5-6 shifts per week. Both daytime and evening shifts are available.
ADVANCEMENT
Many of our team members began their careers as delivery drivers or customer service representatives and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager of Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world and every neighborhood requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older General job duties for all store team members
Operate all equipment
Stock ingredients from delivery area to storage, work area, and walk-in cooler
Prepare product
Receive and process telephone orders
Complete any required paperwork
Clean equipment and facility daily
Maintain store equipment
TRAINING
Orientation and training provided on the job
Training will focus on:
Taking orders
Labeling boxes
Making pizzas
COMMUNICATION SKILLS
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
ESSENTIAL FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Additional Information
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
In-store temperatures range from 32 degrees in cooler to 90 degrees and above in some work areas
Sudden changes in temperature in work area and while outside
Fumes from food odors
Exposure to cornmeal dust
Cramped quarters including walk-in cooler
Hot surfaces/tools from oven and hot plates up to 500 degrees or higher
Sharp edges and moving mechanical parts
SENSING
Talking and listening on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
TEMPERAMENTS
The ability to direct activities
Perform repetitive tasks
Work alone and with others
Work adequately under stress
Meet strict quality control standards
Work well with others
Satisfy unhappy customers
Analyze and compile data
Make judgments and decisions
Problem Solving
PHYSICAL DEMANDS
Standing
Most tasks are performed from a standing position
Height of most work surfaces is between 36 and 48 inches
Walking/Jogging/Running
For short distances or for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
Cases are usually lifted from floor and stacked onto shelves up to 72” high
Carrying
Large bags/boxes/crates, weighing up to 50 pounds, are carried from the workstation to storage shelves
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
To move trays which are usually placed on dollies
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station
Toe room is present, but workers are unable to flex their knees while standing at this station
Duration of this position is approximately 45 - 120 seconds at one time, repeated continuously during the day
Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas
Reaching
Reaching is performed continuously; up, down and forward
Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day
Frequently, activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Feeding the Power of Possible, One Pizza at a Time.
Industry
Restaurants
Company size
10,001+ employees
Founded
1960
Headquarters
Ann Arbor, MI
LinkedIn followers
544,462
Total funding
$1.3B
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.
Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.
Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.
Browse U.S. career opportunities at jobs.dominos.com.
Offices: 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48106, US
How many Customer Service & Support jobs are open in Carrollton, TX right now?
There are currently 365 open customer service & support positions in Carrollton, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Carrollton, TX?
Companies currently hiring include Domino's, Compass Group, HomePro, Lowe's Companies, Inc., Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Carrollton, TX?
Yes — 18 of the 365 open customer service & support positions offer remote or hybrid work (7 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Carrollton, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.