Carrollton, Texas, United States · On-site
$19/hr–$21/hr
Job description The HomePro story is a story of growth and innovation, including security, home entertainment and home automation. We are a Texas-based company that was started more than two decades ago. HomePro’s busine…
Skills: Customer service, Communication skills, Problem-solving, Tech savviness, Order processing
Carrollton, Texas, United States · On-site
$16/hr–$18/hr
Seeking a Detail-Oriented Scheduling Coordinator at HomePro Welcome to HomePro, the forefront innovator in the home automation, security, and entertainment industry for over two decades. Our Texas-based company is renown…
Skills: Appointment Scheduling, Logistics Coordination, Customer Communication, Resource Allocation, Data Management
Carrollton, Texas, United States · On-site
$25/hr–$30/hr
About HomePro HomePro Technologies is one of Texas' leading providers of residential technology and electrical solutions. For over two decades, we've partnered with homeowners and homebuilders to deliver exceptional serv…
Skills: Verbal Communication, Active Listening, Customer Service, Problem Solving, Critical Thinking
Carrollton, Texas, United States · Hybrid
$90k–$110k/yr
Join HomePro — a leader in residential electrical services and home automation with over two decades of experience. Based in Texas, our team delivers industry-leading installations in electrical, home entertainment, medi…
Skills: Electrical Estimating, Material Takeoffs, Blueprint Reading, National Electrical Code (NEC), Cost Modeling
Carrollton, Texas, United States · On-site
$70k–$75k/yr
Now Hiring: Electrical Field Supervisor at HomeProJoin the leading edge of electrical innovation and home automationwith HomePro, a company that has been revolutionizing residential services forover two decades. Based in…
Skills: Team Leadership, Project Management, Residential Electrical Installation, National Electrical Code (NEC), Subcontractor Management
Carrollton, Texas, United States · On-site
Job description Join HomePro, a rapidly-growing home technologies company with over two decades of experience innovating in security, home entertainment, and home automation. As a Texas-based company, all of our home int…
Skills: Microsoft Excel, Blueprint Reading, Material Take-offs, Cost Analysis, Residential High-voltage Systems
Austin, Texas, United States · On-site
$23/hr–$30/hr
Job Description As a company at the forefront of electrical services and home automation, HomePro has enjoyed over twenty years of success. Based in Texas, we pride ourselves on being an all-in-one home service provider …
Skills: Electrical Installation, Troubleshooting, Residential Electrical Service, Home Automation, Customer Service
Carrollton, Texas, United States · On-site
$20/hr–$25/hr
Job Description HomePro is a Texas-based leader in home integration, delivering security, home entertainment, and automation services for over two decades. We provide end-to-end installation and service so customers can …
Skills: Low-voltage Wiring, Cable Termination, Outdoor Audio Installation, Landscape Lighting, AV System Configuration
Carrollton, Texas, United States · On-site
$19/hr–$21/hr
Job description The HomePro story is a story of growth and innovation, including security, home entertainment and home automation. We are a Texas-based company that was started more than two decades ago. HomePro’s busine…
Skills: Customer Service, Order Processing, Problem Solving, Technical Communication, Multitasking
Carrollton, Texas, United States · On-site
$21/hr–$28/hr
Job Description As a company at the forefront of electrical services and home automation, HomePro has enjoyed over twenty years of success. Based in Texas, we pride ourselves on being an all-in-one home service provider …
Skills: Electrical Installation, Troubleshooting, Residential Electrical Service, Home Automation, Customer Service
Carrollton, Texas, United States · On-site
Join Our Team: Seeking a Dedicated Account Manager In pursuit of maintaining our reputation as a leader in the home automation, media systems, and home entertainment industry throughout Texas, we're seeking a highly moti…
Skills: Account Management, Project Coordination, Customer Service, Scheduling, Relationship Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Service Representative will assist customers with inquiries regarding home technology products and services while processing orders accurately. They are also responsible for resolving customer complaints, maintaining interaction records, and collaborating with internal teams to ensure high-quality service.
Candidates must have previous customer service experience and a passion for home technology products. Excellent communication, problem-solving skills, and a high school diploma or equivalent are required for this role.
We are currently seeking motivated and dynamic Customer Service Rep. If you want to join a friendly and customer-focused team, apply today!
Customer Service Representative
Ready to join an exciting customer focused team at HomePro? We're on the lookout for enthusiastic individuals who love technology and providing outstanding customer service. As a Customer Service Representative, you'll be at the forefront of delivering exceptional experiences to our valued customers. If you have a passion for tech, awesome communication skills, and a drive to make customers happy, this is the perfect opportunity for you!
Helping Customers: Be the friendly face and go-to expert, assisting customers with their questions and offering guidance on our amazing home technology products and services.
Order Processing: Handle customer orders with accuracy and speed, ensuring they get their goodies on time and addressing any special requests or concerns along the way.
Problem-Solving: Tackle customer issues and complaints like a pro, finding creative solutions that leave them smiling from ear to ear.
Tech Savviness: Stay up to date on the latest and greatest home technology products and services offered by HomePro. Share exciting features, benefits, and technical know-how with customers in a way that's easy to understand.
Teamwork and Coordination: Collaborate with our rockstar sales, technical support, and logistics teams to ensure a seamless flow of communication and meet customer needs.
Record Keeping: Keep track of customer interactions, transactions, inquiries, and complaints using our nifty customer service software.
Customer Feedback: Gather valuable feedback and suggestions from customers, passing them along to the right teams to help us continuously improve our products and services.
**Additional responsibilities assigned by the manager
Customer Service Experience: Show us your skills with previous experience in a customer service role. Bonus points if you've worked in the tech or home improvement industry!
Tech Know-How: Get excited about home technology products and services, including cool stuff like smart home systems, entertainment setups, and security solutions.
Communication Superpowers: Impress us with your excellent verbal and written communication skills. We want you to explain technical concepts in a way that makes everyone say, "Ah, I get it now!"
Problem-Solving Jedi: Use your powers of analysis and critical thinking to conquer customer issues. Find the root causes and deliver effective solutions that leave our customers beaming.
Empathy and Patience: We're looking for someone who can understand and relate to our customers' needs, showing patience and a positive attitude even in challenging situations.
Multitasking Ninja: Show us your ability to handle multiple customer inquiries and tasks at once while still paying attention to the smallest details.
Team Player: We're a tight-knit crew that supports each other. Be ready to collaborate and go above and beyond to achieve shared goals.
Tech Tools: Comfortably navigate customer service software, databases, and other tools that help you provide top-notch service.
Education: High school diploma or equivalent is the minimum requirement. We believe in continuous learning, so if you've pursued additional education, we'd love to hear about it!
Bilingual skills are a major plus
Join the HomePro team and be part of an exciting industry revolutionizing the way people live. Apply today to become a valued Customer Service Representative and help us create extraordinary customer experiences.
Job Type: Full-time
Founded in 1998, HomePro is one of the largest home technology providers in Texas.
HomePro is a team-oriented, employee-first company delivering smart technology solutions for modern living. From automation and security to entertainment and outdoor spaces, we bring expertise, innovation, and trusted service to every home we touch.
Offices: 1325 Capital Pkwy, Suite 117, Carrollton, TX 75006, US · 10110 W Sam Houston Parkway North, Suite 170, Houston, TX 77064, US · 1807 W Braker Ln, Suite 400, Austin, Texas 78758, US · 4949 N Loop 1604 W, San Antonio, Texas 78249, US
Founded in 1998, HomePro is one of the largest home technology providers in Texas.
HomePro is a team-oriented, employee-first company delivering smart technology solutions for modern living. From automation and security to entertainment and outdoor spaces, we bring expertise, innovation, and trusted service to every home we touch.
Offices: 1325 Capital Pkwy, Suite 117, Carrollton, TX 75006, US · 10110 W Sam Houston Parkway North, Suite 170, Houston, TX 77064, US · 1807 W Braker Ln, Suite 400, Austin, Texas 78758, US · 4949 N Loop 1604 W, San Antonio, Texas 78249, US
