Description Position Overview Valiant Residential is seeking a Leasing Consultant who is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create…
Leasing Consultant - Townhomes of Coyote Ridge - Carrollton, TX
Carrollton, Texas, United States · On-site
Mid level
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Full-time
Health Insurance, 401(k) Matching, Paid Time Off
Posted 11h ago
~40 hrs/week
Responsibilities
The Leasing Consultant is responsible for managing leasing, occupancy, and resident retention while providing high-quality customer service to prospects and residents. Key duties include processing applications, conducting unit tours, and maintaining accurate records in the Yardi system.
Requirements
Candidates must have at least two years of relevant customer service experience and strong English communication skills. Proficiency in Microsoft Office and a willingness to obtain Fair Housing Certification are required.
Full job description
Description
Position Overview
Valiant Residential is seeking a Leasing Consultant who is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus.
We Are Valiant
With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
What You’ll Be Doing
Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
Prepare move-in packages and lease paperwork.
Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures.
Inspect models and available “market ready” units; communicate related service needs to the Community Manager.
Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements.
Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval.
Assist in monitoring renewals. Distribute and follow up on renewal notices.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Professionally represent the company at all times.
Accept rental payments and give them immediately to the Assistant Community Manager.
Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures.
Assist the management team with other various tasks as required.
Consistently implement policies of the community.
Requirements
Experience in working with the public and/or sales.
Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus
Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
Demonstrate an ability to support and contribute to the community team.
Demonstrate strong oral and written communication skills.
Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software.
Must possess a positive attitude and the ability to smile under all circumstances.
Participate in training to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Two (2) years experience in previous relevant customer service.
Neat, clean, and professional throughout the workday and/or whenever present in the community.
Comply with expectations as demonstrated in the employee handbook.
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
If you have a Valiant Spirit—bold, driven, and ready to make an impact—we want you on our team.
Third-Party Submissions & Staffing Agencies
Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.
Americans with Disabilities Act (ADA) Accommodation Statement
Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.
If you require a reasonable accommodation to apply for a position or to perform your job, please contact [email protected]. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.
Institutional grade management expertise with boutique service & care for 40,000+ units in TX, OK, AR, FL, CO, TN, GA.
Industry
Real Estate
Company size
501-1,000 employees
Founded
1987
Headquarters
Dallas, TX
LinkedIn followers
9,070
We are bold and resolute in our dedication to providing the best in next-generation property management. As a company founded by former property owners and asset managers, we are uniquely attuned to the needs of community owners and residents. Formerly known as SIMC Property Management Group, we have invested more than 36 years in developing a premier platform for the clients we serve. Whether starting from the acquisition stage or transitioning into a management change through the investment lifecycle, we have a strong track record of delivering long-term returns to our clients.
Valiant Residential currently manages 150+ communities with a team of over 900 professionals. We are proud to be recognized as an NMHC Top 50 Manager, a Top 100 Place to Work in Multifamily, and a Best Place to Work in Dallas, Houston, and Oklahoma City.
At Valiant Residential, we live by our mission to innovate property management by developing prosperous partnerships and cultivating compassionate people driven by a valiant spirit.
How many Customer Service & Support jobs are open in Carrollton, TX right now?
There are currently 365 open customer service & support positions in Carrollton, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Carrollton, TX?
Companies currently hiring include Domino's, Compass Group, HomePro, Lowe's Companies, Inc., Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Carrollton, TX?
Yes — 18 of the 365 open customer service & support positions offer remote or hybrid work (7 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Carrollton, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.