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Full-time
Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Employee Referral Program, Employer RRSP Matching, Training & Development Opportunities
Posted 28d ago
~40 hrs/week
Responsibilities
The Mobility Coordinator manages the service loaner fleet, including contracts, billing, and quality control. They also coordinate customer shuttles and maintain the flow of the service drive.
Requirements
Candidates must possess a Class 5 Driver's License and be familiar with the Vancouver area. Strong organizational and computer skills are required, with previous fleet experience considered an asset.
Full job description
DRIVING POSSIBILITIES
Position: Mobility Coordinator
Status:Full-Time
Dealership:OpenRoad Audi Boundary
Department: Service
We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!
A Career at OpenRoad Means You’ll Enjoy:
Opportunity to work with a variety of OEM BRANDS including; Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill-development and growth
Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
Comprehensive extended health and dental plan, tailored around Associate wellness
Recognition and Engagement Events!
ROLE & RESPONSIBILITIES:
Greeting Customers upon arrival
Completing Service Loaner Contracts with customers
Checking loaners out / in with customers, explaining features and reporting any damage
Billing for loaner usage, damage and tickets
Tracking loaner usage
Coordinating Service Shuttles for customer drop off and pick up.
Maintaining quality control (cleanliness) of all loaner vehicles that exceeds customer expectations
Overseeing and coordinating all necessary repairs of loaner vehicles
Scheduling and tracking loaner vehicles to ensure availability
Maintaining, scheduling and tracking rental vehicles
Providing weekly status reports on the entire loaner fleet
Driving the courtesy shuttle when needed
Maintaining the flow in the Service drive
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Class 5 Driver’s License
Knowledge of the automotive industry
Be familiar with the Vancouver area, you will be planning the pick up and drop off of customers.
Previous experience and knowledge working with fleet and loaner vehicles is an asset
Have strong organizational skills
Have strong computer skills (internet and MS Office suite proficiency)
The ability to work closely with a team
You must be self-motivated with the ability to complete assignments with minimal supervision
Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.
With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.
It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.
Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.
Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
Offices: 400 US-22, Bridgewater, New Jersey 08807, US · 1250 US-22, Bridgewater, New Jersey 08807, US · 731 US-1, Edison, New Jersey, US · 111 Ridgedale Ave, Morristown, New Jersey 07960, US · 119 Hampton House Rd, Newton, New Jersey 07860, US
How many Customer Service & Support jobs are open in Burnaby, Canada right now?
There are currently 510 open customer service & support positions in Burnaby, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Burnaby, Canada?
Companies currently hiring include Shoppers Drug Mart, Save-On-Foods, Evolution, Starbucks, Global Elite Consultants, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Burnaby, Canada?
Yes — 70 of the 510 open customer service & support positions offer remote or hybrid work (46 remote, 24 hybrid).
How do I apply for Customer Service & Support jobs in Burnaby, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.