Buffalo, New York, United States · On-site
Welcome! Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ens…
Skills: HVAC Diagnostics, Preventative Maintenance, Electrical Troubleshooting, Refrigerant Systems, Duct Installation
Buffalo, New York, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Incident Response, Access Control, Communication
Buffalo, New York, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Incident Response, Access Control, Communication
Buffalo, New York, United States · On-site
$16/hr
We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 1810 Maple Rd in Williamsville on morning shift (7am-3pm) Fridays are Mand…
Skills: Customer Service, Communication, Interpersonal Skills, Teamwork, Attention to Detail
Buffalo, New York, United States · Remote OK
About Us: We curate extraordinary experiences for clients seeking unforgettable travel moments. Our mission is to transform visions into meticulously crafted getaways that leave lasting memories. We’re looking for a pass…
Skills: Travel Planning, Itinerary Curation, Client Relationship Management, Project Management, Vendor Management
Buffalo, New York, United States · On-site
About Us: We believe life’s moments are treasures, and every experience tells a story. Our mission is to help clients capture, preserve, and relive their most meaningful memories in a way that’s personalized, creative, a…
Skills: Organizational Skills, Interpersonal Communication, Visual Aesthetics, Digital Tool Proficiency, Photo Editing
Buffalo, New York, United States · On-site
Role Overview: As an Exploration Advisor, you will be the go-to expert for clients seeking immersive and unique travel experiences. You will leverage your knowledge of destinations, trends, and experiences to design tail…
Skills: Travel Planning, Client Services, Global Destination Knowledge, Communication, Interpersonal Skills
Buffalo, New York, United States · On-site
About the Role: We are seeking a creative and detail-oriented Holiday Strategist to design unforgettable travel experiences and seasonal getaways for our clientele. You will be the go-to expert for curating memorable vac…
Skills: Travel Planning, Itinerary Design, Trend Analysis, Customer Service, Relationship Building
Buffalo, New York, United States · On-site
Position Overview: We are seeking an Itinerary Expert to design, customize, and optimize travel plans for our clients. The ideal candidate has a deep knowledge of destinations, accommodations, and activities, and can cra…
Skills: Itinerary Planning, Travel Consulting, Destination Knowledge, Travel Logistics, Communication Skills
Buffalo, New York, United States · On-site
About Us: We are a forward-thinking travel lifestyle brand dedicated to crafting unforgettable experiences for our clients. From adrenaline-packed excursions to unique cultural adventures, we transform dreams into memori…
Skills: Travel Planning, Customer Service, Itinerary Design, Problem Solving, Organizational Skills
Buffalo, New York, United States · On-site
Role Overview: As a Lifestyle Experience Specialist, you will be the architect of extraordinary moments. You will design, plan, and execute bespoke experiences that align with our clients’ interests, preferences, and asp…
Skills: Communication, Interpersonal Skills, Relationship Building, Organizational Skills, Project Management
Buffalo, New York, United States · Remote OK
About the Role: We are seeking a highly organized and creative Journey Planner to design personalized travel experiences that turn ordinary trips into unforgettable adventures. This role blends logistics, research, and a…
Skills: Travel Planning, Itinerary Design, Logistics Coordination, Customer Service, Online Research
Buffalo, New York, United States · On-site
Skills: Customer Service, Food Preparation, Hospitality
Buffalo, New York, United States · On-site
$16/hr
SSA Group at the Buffalo Zoo is looking for talented Food Service Associates! Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience jo…
Skills: Interpersonal Skills, Communication Skills, Problem Solving, Decision Making, Organization
Buffalo, New York, United States · On-site
$17/hr–$18/hr
About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. We are growing and investing in o…
Skills: People Leadership, Team Development, Hiring & Recruiting, Customer Service, Operational Accountability
Buffalo, New York, United States · Hybrid
$78k–$125k/yr
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to …
Skills: Operational Leadership, Escalation Management, KPI Tracking, Team Mentorship, Case Quality Review
Buffalo, New York, United States · On-site
$30k–$41k/yr
Who We Are Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, nation…
Skills: HVAC Maintenance, Troubleshooting, Preventative Maintenance, Electrical Diagnostics, Mechanical Diagnostics
Buffalo, New York, United States · On-site
$28k–$59k/yr
Lawn Specialist 595 Commerce Drive, Amherst, New York 14228 TruGreen accepts applications on an ongoing basis. Job Description At TruGreen, we believe every lawn holds potential and so does every team member. As a Reside…
Skills: Fertilizer Application, Weed Control, Lawn Diagnosis, Customer Service, Property Measurement
Buffalo, New York, United States · On-site
$19/hr–$21/hr
Job DetailsJob Location: BryLin Hospitals - BUFFALO, NY 14209Salary Range: $19.16 - $21.96 HourlyJoin BryLin Hospital, a leading healthcare organization dedicated to providing exceptional mental health and substance use …
Skills: Insurance verification, Paperwork completion, Customer service, Multi-phone lines, Attention to detail
National Vision Inc.Buffalo, New York, United States · On-site
$16/hr–$19/hr
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Skills: Customer Service, Sales, Eyewear Selection, Dispensing Eyeglasses, Contact Lens Training
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Perform diagnostic and service work on residential and light commercial HVAC equipment to ensure customer satisfaction. Maintain equipment, resolve technical problems, and promote company products and services to clients.
Requires a high school diploma or GED, EPA and safety certifications, and at least 2 years of HVAC experience. Must possess a valid driver's license and the physical ability to lift 75 lbs and maneuver in confined spaces.
Welcome!
Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities:
Works under general supervision to perform residential and/or light commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represents the company professionally, honestly, and ethically in all business matters and activities
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned
Regular, reliable attendance
High school diploma or GED with additional training and 2+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient and able to install a basic duct fitting
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Minimum Experience: 0 - 2 years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
There are currently 980 open customer service & support positions in Buffalo, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Starbucks, H&R Block, Allied Universal, M&T Bank, Seneca Gaming Corporation, among others. Browse the listings above to see every active employer.
Yes — 91 of the 980 open customer service & support positions offer remote or hybrid work (35 remote, 56 hybrid).
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