M&T BankBuffalo, New York, United States · On-site
$18/hr–$31/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail sales, Customer service, Telesales, Digital engagement, Branch operations
Buffalo, New York, United States · On-site
$18/hr–$20/hr
Center: Elmwood, NY Pay Range: $18.50 - $20.50 per hour Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As …
Skills: Early childhood education, Child safety, Curriculum development, Classroom management, Customer service
Buffalo, New York, United States · On-site
$22/hr–$25/hr
Job DetailsJob Location: Suicide Prevention & Crisis Service, Inc. - Buffalo, NY 14207Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $22.04 - $25.81 HourlyTravel Percentage: NegligibleJob Shift: DayC…
Skills: Crisis intervention, Mental health support, Intake services, Telephone follow-up, Suicide prevention
Buffalo, New York, United States · On-site
$16/hr–$19/hr
Customer Account Representative – 1st Party Collections Amhert/Williamsville, NY | Full-Time | Starting at $16/hour + Up to $500/Month in Bonuses Capital Management Services (CMS) is hiring for our August 31, 2026 …
Skills: Communication skills, Computer proficiency, Customer service, Payment processing, Documentation
Buffalo, New York, United States · On-site
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized natio…
Skills: Customer service, Sales, Automotive service writing, Communication skills, Active listening
Buffalo, New York, United States · On-site
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized natio…
Skills: Automotive maintenance, Oil change services, Troubleshooting, Mechanical skills, Customer service
Buffalo, New York, United States · On-site
Description Personal Touch Food Service is hiring!! Lackawanna School District Reports To: Food Service Manager or Cafeteria Supervisor Position Type: Part-Time 6:30-1:15 Payrate: 16.50 Position Summary: Personal Touch F…
Skills: Food preparation, Food safety, Sanitation, Customer service, Kitchen equipment operation
Buffalo, New York, United States · On-site
Description Personal Touch Food Service is hiring!! Location: St. Mary's School for the Deaf Position Type: Part-Time / Monday and Tuesday 7:30-1:00pm Position Summary: Personal Touch Food Service, Inc. is seeking dedica…
Skills: Food preparation, Food safety, Sanitation, Customer service, Kitchen equipment operation
Buffalo, New York, United States · Remote OK
$19/hr–$38/hr
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Com…
Skills: Sales, Account management, Business-to-business (B2B), Business-to-consumer (B2C), Direct marketing
Buffalo, New York, United States · On-site
$17/hr–$18/hr
Delivery Driver (non-CDL) Exxpress Tire: 475 Cayuga Rd., Suite 500 Buffalo, NY 14225 (716) 683-3910 Exxpress Tire, a growing and thriving tire wholesaler, is looking for Delivery Drivers to join our growing team. At Exxp…
Skills: Delivery, Customer Service, Inventory Accuracy, Loading And Unloading, Safety Compliance
Buffalo, New York, United States · On-site
$18/hr–$32/hr
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of car…
Skills: Pharmacy technician, Prior authorizations, Benefits investigations, Patient education, Clinical data entry
Buffalo, New York, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Interpersonal skills
Buffalo, New York, United States · On-site
Join the YMCA Buffalo Niagara Team! Enjoy a complimentary YMCA Buffalo Niagara membership, discounted program fees, and the opportunity to work in a welcoming, mission-driven environment where you can make a difference e…
Skills: Group exercise instruction, Team leadership, Staff scheduling, Program management, Quality assurance
Buffalo, New York, United States · On-site
$16/hr–$17/hr
Requisition ID: 935335 Store #: 006452 Sunglass Hut MACYS Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibi…
Skills: Customer Service, Sales, Communication Skills, Relationship Building, Fashion Trends
Buffalo, New York, United States · On-site
What you will be doing Ensure the entire front lobby is clean and presentable for the guest Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow Cl…
Skills: Cleaning, Customer Service, Attention To Detail, Time Management, Communication
Buffalo, New York, United States · On-site
What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned pa…
Skills: Cleaning, Organization, Stocking, Time management, Communication
Buffalo, New York, United States · On-site
What you will be doing Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient ma…
Skills: Customer service, Communication skills, Menu knowledge, Order taking, Food presentation
Murphy and Nolan, Inc.Buffalo, New York, United States · On-site
$65k/yr
Description Job Summary: The Sales coordinator is responsible for supporting the sales team with customer needs, issues, and satisfaction by utilizing internal and external resources to ensure product processes and timin…
Skills: Sales support, Customer satisfaction, ERP system management, Inventory control, Supply chain processes
O'Reilly Auto PartsBuffalo, New York, United States · On-site
$16/hr–$22/hr
Compensation Pay Range: $16.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Retail Sales, Shift Management, Team Leadership, Inventory Management
Buffalo, New York, United States · On-site
$28/hr–$32/hr
Now Hiring Part Time School Bus Drivers - Buffalo, NY Sign-On Bonus: $7,500 - $10,000 based on experience As a Part Time School Bus Driver, you will play a vital role in your community and the lives of students. You will…
Skills: Safe driving, Student supervision, Vehicle inspection, Customer service, Communication
M&T Bank
Buffalo, New York, United States • On-site
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The Universal Banker supports branch operations by providing sales, service, and digital engagement to consumer and business banking customers. They are responsible for traveling between branches to assist staff, resolve customer issues, and identify opportunities for banking solutions.
Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, or telesales. The role requires strong interpersonal and communication skills, along with the ability to travel between branches as needed.
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed.
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Not Applicable
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Ability to easily travel between branches on an as needed basis
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Bilingual based on branch needs
Proven referral and/or sales ability
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
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