Bucharest, Romania · Hybrid
$106k–$141k/yr
Job title: Customer Care Specialist Location: Bucharest, Romania Flexible working: Hybrid (3 days in the office, 2 days home office) About the job As a Customer Care Specialist within our Manufacturing & Supply team in R…
Skills: SAP, Order management, Supply chain operations, Customer service, Data integrity
Bucharest, Romania · Hybrid
L1 Networking Support Engineer This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-clo…
Skills: Networking, Troubleshooting, IP networks, Linux, TCP/IP
Bucharest, Romania · Remote Solely
At Capalo AI, we are accelerating the green energy transition by maximizing the value of large-scale energy storage systems through artificial intelligence and optimization. Our platform, Capalo Zeus VPP™, operates batte…
Skills: Account management, Sales, Customer success, Energy markets, SaaS
Bucharest, Romania · Hybrid
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Inbound Sales, Lead Management, CRM Tools, Pipedrive, Excel
Bucharest, Romania · Remote Solely
About The Role We are looking for a Customer Support Advisor to join the team in Romania Successful candidates will be supporting our amazing partner, Oura Health, makers of the renowned Oura Ring. The Oura Ring is a sma…
Skills: Customer service, Technical troubleshooting, Live chat support, Email support, Phone support
Marriott International Hotels, Inc.Bucharest, Romania · On-site
POSITION SUMMARY At JW Marriott, we believe in the art of mindful hospitality. Bring your proactive spirit to our Food & Beverage team and help us craft enriching culinary experiences where every detail matters. In this …
Skills: English language proficiency, Food and beverage knowledge, Customer service, Communication, Teamwork
Bucharest, Romania · Hybrid
$199k–$348k/yr
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Business Central, Dynamics NAV, Troubleshooting, Technical Support, AL Programming
Bucharest, Romania · Hybrid
$199k–$348k/yr
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Technical Support, Dynamics 365, ERP Systems, Finance, Troubleshooting
Marriott International Hotels, Inc.Bucharest, Romania · On-site
POSITION SUMMARY Deliver the JW Treatment from behind the bar. We are looking for an intuitive professional who mindfully anticipates guest preferences, seamlessly turning an ordinary evening into a personalized culinary…
Skills: Mixology, Cocktail preparation, Customer service, Inventory management, Cash handling
Bucharest, Romania · On-site
sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics. By leveraging our proprietary technology, we're bui…
Skills: Account management, Logistics operations, Data analysis, Process optimization, Customer service
Bucharest, Romania · On-site
Sumar În magazinele Lidl, nicio zi nu seamănă cu alta, la fel cum fiecare coleg aduce ceva unic în echipa noastră. Iar ceea ce ne aduce împreună sunt respectul, încrederea și dorința de a face lucrurile și mai bine zi de…
Skills: Store Management, Administrative Tasks, Inventory Management, Customer Support, Team Coordination
Bucharest, Romania · Hybrid
Overview of the Company OMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas…
Skills: Customer Support, Order Management, Export Documentation, CRM Systems, SAP
Bucharest, Romania · On-site
At IDEMIA, we aim to offer our employees, a dynamic and exciting environment where you have opportunities for career growth and professional development. Internal mobility is a great way for you to energize your career a…
Skills: Service Delivery Management, SLA Compliance, Crisis Management, Stakeholder Management, ITIL Processes
Bucharest, Romania · On-site
Anunţ extern La Kaufland urmărim să garantăm cea mai bună experiență la cumpărături pentru clienții noștri. Ce ne face speciali? Performanţa, dinamismul şi corectitudinea. Colegii noștri contribuie semnificativ la succ…
Skills: Goods Handling, Inventory Management, Shelf Stocking, Quality Control, Customer Service
Bucharest, Romania · On-site
Despre echipa noastra BCR este locul in care inveti, cresti si contribui la transformarea modului in care va arata banking-ul viitorului. Suntem apreciati ca o scoala de excelenta in banking, un angajator de top in domen…
Skills: Negotiation, Communication, Customer orientation, Problem solving, PC operation
Bucharest, Romania · Hybrid
At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: The Merchant Inside Sales A…
Skills: Salesforce, Account management, B2B sales, Relationship building, Lead acquisition
Brașov, Romania · Hybrid
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work. In an era where people are critical to success, join a team that prioritizes human i…
Skills: HR Administration, Personnel Administration, English, Polish, Customer service
Bucharest, Romania · On-site
Despre echipa noastra BCR este locul in care inveti, cresti si contribui la transformarea modului in care va arata banking-ul viitorului. Suntem apreciati ca o scoala de excelenta in banking, un angajator de top in domen…
Skills: Negotiation, Communication, Customer orientation, Problem solving, PC operation
Bucharest, Romania · On-site
$10k–$16k/mo
Work Flexibility: Field-based Job Summary The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This r…
Skills: Clinical support, Joint replacement, Customer service, Surgical theatre support, Stock management
Bucharest, Romania · On-site
About us: At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to mak…
Skills: Japanese, English, Customer service, Player support, Contact center processes
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The Customer Service Specialist serves as the primary interface between Sanofi and wholesale customers to ensure accurate order processing and supply continuity. They manage end-to-end order fulfillment, monitor logistics, and handle quality system processes including customer complaints.
Candidates must have 3-5 years of experience in customer service or supply chain operations within the pharmaceutical industry. Proficiency in SAP and a Bachelor's degree are required, along with fluent Romanian and advanced English skills.
Job title: Customer Care Specialist
Location: Bucharest, Romania
Flexible working: Hybrid (3 days in the office, 2 days home office)
As a Customer Care Specialist within our Manufacturing & Supply team in Romania, you'll serve as the key interface between Sanofi Romania and its wholesale customers — ensuring service excellence, order accuracy, and supply continuity across the local market. You'll coordinate the timely supply of products from the local Distribution Centre, manage end-to-end order processes, and play a critical role in keeping life-changing medicines reaching Romanian patients. Ready to get started?
Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.
We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Process and manage customer orders accurately and on time through SAP, maintaining full data integrity and compliance with SOPs
Monitor order fulfilment and coordinate with logistics, warehouse, and commercial teams to ensure timely and accurate deliveries to Romanian wholesalers
Serve as the primary point of contact for wholesale customer inquiries, handling questions related to order status, delivery schedules, and product availability
Support quality system processes, including the management of customer complaints, coordination with the Budapest Distribution Centre, and documentation of quality events
Contribute to S&OE activities by providing accurate operational data and insights, and assist with internal and external audit preparations
Maintain accurate records in ERP systems and customer databases, and generate order confirmations, shipping notifications, and delivery updates
Prepare monthly reports for the Environmental Fund and Intrastat submissions, and investigate SISO discrepancies to identify root causes
Experience:
Minimum 3 - 5 years of experience in customer service, order management, or supply chain operations within the pharmaceutical industry
Proven track record in managing customer relationships and ensuring end-to-end order fulfilment
Soft and Technical Skills:
Advanced proficiency in SAP (SD module) and MS Office suite (Word, Excel, PowerPoint, Outlook); Power BI knowledge is a plus
Strong analytical and problem-solving abilities, with attention to detail and a commitment to data accuracy
Excellent communication and interpersonal skills, with the ability to build effective relationships across functions
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Collaborative team player with strong relationship-building and facilitation skills
Adaptable, with intercultural sensitivity and a high standard of integrity and professionalism
Knowledge of GDP regulations and pharmaceutical distribution requirements is an advantage
Education:
Bachelor's degree from an accredited college or university
Languages:
Fluent Romanian
Advanced English
Shape the future of medicine delivery with cutting-edge technology, ensuring seamless supply and resilient operations across the local market
Power industry-leading performance by leveraging digital, data, and AI-driven innovation — at speed and scale
Transform lives by ensuring life-changing treatments reach patients on time, every time — your work directly impacts patient access to essential medicines in Romania
Grow and thrive in a workplace that empowers you to bring your best self every day, with pride
Be the vital link between Sanofi and its wholesale customers, playing a hands-on role in supply continuity and service excellence
Develop deep expertise in pharmaceutical supply chain operations and GDP regulations within a supportive, cross-functional team environment
Work with state-of-the-art ERP systems and contribute to continuous improvement initiatives that make a real difference
#LI-EU
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
The salary range for this position is :L105 600,00 - L140 800Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefit programs.
We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. We apply our deep understanding of the immune system to invent medicines and vaccines that treat and protect millions of people around the world, with an innovative pipeline that could benefit millions more. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives; this inspires us to drive progress and deliver positive impact for our people and the communities we serve, by addressing the most urgent healthcare, environmental, and societal challenges of our time. Interactions with this account must comply with the Terms: https://bit.ly/sanofi-terms
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There are currently 431 open customer service & support positions in Bucharest, Romania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Capgemini, Radisson Collection, Accenture, Genpact, Hewlett Packard Enterprise, among others. Browse the listings above to see every active employer.
Yes — 211 of the 431 open customer service & support positions offer remote or hybrid work (37 remote, 174 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
