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Williams-Sonoma, Inc.
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Other
bachelor degree
Base Pay, Commission, Earned Vacation, Sick time, Health Care, Dental
Posted 28d ago
~40 hrs/week
Responsibilities
The Key Holder is responsible for driving sales through proactive client engagement and maintaining high standards of customer service and store presentation. They will also oversee daily store operations, including opening procedures, inventory management, and staff communication.
Requirements
Candidates should have 1-2 years of specialty retail management experience and strong leadership and organizational skills. A bachelor's degree is preferred, along with a demonstrated ability to meet sales goals and provide exceptional customer service.
Full job description
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.
What you can expect:
Sales goal achievement.
Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
Demonstrate knowledge of how and when to close a sale.
Demonstrate a positive attitude toward customers and coworkers.
Be aware of annual, monthly, and daily sales goals.
Demonstrate a general knowledge of alteration procedures.
Create a lasting, positive impression on customers.
Maintain professional standards with customers, peers, and management.
Follow through in all areas of commitments made to customers.
Maintain up-to-date knowledge of customer service standards.
Provide an “over and above” level of customer service.
Be proactive in idea generation of how to better serve customers.
Inform customers of up-coming events.
Understand and communicate return/exchange policies.
Assist with re-merchandising as needed.
Back stock maintenance.
Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
Professional Dress attire (Uniform will be provided soon)
Maintain high standards in personal grooming.
Participate in product knowledge seminars.
Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer Educate and inform the customer about various products and lifestyles of Hugo Boss.
Opening Store Operations
Your profile:
BS College Degree preferred or equivalent experience
1 - 2 years of Specialty Retail Management experience
Excellent organizational, analytical, and leadership skills
Demonstrated strong customer service and communication
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Take the next step and find the perfect job for you – What's your HUGO BOSS?
Industry
Retail Apparel and Fashion
Company size
10,001+ employees
Founded
1924
Headquarters
Metzingen, Baden-Württemberg
LinkedIn followers
726,381
Total funding
$705M
At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5 TOUCHDOWN” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5 TOUCHDOWN”. In this context, our HUGO BOSS values — entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit — play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5 TOUCHDOWN”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.
Offices: Holy-Allee 3, Metzingen, Baden-Württemberg 72555, DE · 55 Water St, 48th Floor, New York, New York 10041, US · Via Sant'Apollonia 32, Coldrerio, TI 6877, CH · Støberigade 12, København SV, Capital Region 2450, DK · 39 Plender Street, London, England NW1 0, GB
How many Customer Service & Support jobs are open in Broomfield, CO right now?
There are currently 345 open customer service & support positions in Broomfield, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Broomfield, CO?
Companies currently hiring include Starbucks, Great Clips Inc., Kroger, Omni Hotels & Resorts, P.F. Chang's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Broomfield, CO?
Yes — 20 of the 345 open customer service & support positions offer remote or hybrid work (10 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Broomfield, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.