Job Summary: This position is to assist the General Manager in the Front Office and Housekeeping operations, including training and managing the front desk staff, housekeeping and laundry; delivering quality customer ser…
Skills: Front office management, Housekeeping supervision, Customer service, Team leadership, Staff training
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Skills: Customer service, Upselling, Wine service, Food and beverage knowledge, Micros systems
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Skills: Food and beverage management, Financial management, Budgeting, Forecasting, Menu engineering
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Omni Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denv…
Household Manager & Family Assistant We are a busy, entrepreneurial family seeking an exceptional Household Manager & Family Assistant to help our home and family operate smoothly and efficiently. This role is ideal for …
Benefits: Training & development Competitive salary Flexible schedule Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-start…
Benefits: Weekly Paychecks Training & development Competitive salary Flexible schedule Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills…
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynami…
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as …
Description THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to…
Skills: Customer Service, Food Service, Interpersonal Communication, Teamwork, Time Management
Description Dishwasher - Front Range Reports to: Executive Chef Job Category: Hourly | Non-Exempt | Full-Time & Part-Time Salary Range: $16.00 to $19.50 per hour Job Site: Foundry - Front Range (Broomfield) Job Summary: …
Skills: Dishwashing, Kitchen Sanitation, Food Safety, Equipment Maintenance, Time Management
Position Summary The Massage Therapist provides various massage therapy services and treatments that compliments fitness programs, improves overall sense of well-being, and enhances the guest’s fitness experience while l…
Skills: Massage therapy, Body analysis, Client relationship management, Product sales, Customer service
Description Toys“R”Us is BACK – and we’re HIRING! Join the Fun at Toys“R”Us – Store Manager, Denver Premium Toys“R”Us is a global brand with 70+ years of bringing joy and play to kids of all ages. We’re not just a toy st…
Description THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to…
Skills: Housekeeping, Sanitization, Hygiene standards, Time management, Organizational skills
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynami…
P.F. Chang's Pay Range (based on experience): $77,992.20 - $98,012.20 / year This position is non-exempt. The annual rate listed assumes 50 hours per week. P.F. Chang's Pay Range (based on experience): $27.27 - $34.27 / …
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$58k–$62k/yr
Full-time
bachelor degree
Posted 12h ago
~40 hrs/week
Responsibilities
The Operations Manager assists the General Manager in overseeing front office and housekeeping operations to ensure high-quality guest service and hotel standards. Responsibilities include supervising staff, managing payroll, handling accounts receivable, and acting as the Manager on Duty in the General Manager's absence.
Requirements
Candidates should have at least 2 years of hospitality experience and strong leadership and communication skills. A college degree is preferred, along with proficiency in Microsoft Office and familiarity with hotel management systems like Opera.
Full job description
Job Summary:
This position is to assist the General Manager in the Front Office and Housekeeping operations, including training and managing the front desk staff, housekeeping and laundry; delivering quality customer service; account receivable and resolving guest issues.
This role is pivotal in maintaining and coordinating communication between the Front Office, housekeeping department, and management.
Major responsibilities include:
· Supervise Front Office personnel performing front desk duties as required, including greeting guests, answering the telephone, performing guest transactions, and operating the Front Office computer systems.
· Supervise housekeeping and laundry staff to assure the cleanliness of the hotel is up to standard
· Direct and control Front Office activities and ensure adherence to hotel standards, policies, and procedures.
· Greet guests warmly and perform registration procedures.
· Provide supervisory assistance to all Front Office personnel when dealing with escalated situations. Assist guests with issues and complaints with empathy and a focus on guest satisfaction.
· Work closely with staff to ensure high-quality customer service.
· Resolve and communicate all customer service issues to the General Manager.
· Ensure that the proper image is being maintained by all staff members with respect to grooming and uniform standards.
· Ensure that qualified personnel are selected, hired, and trained in all areas of responsibility.
· Display fair treatment with respect to disciplinary actions and provide supportive documentation.
· Prepare all necessary department schedules.
· Monitor and analyze the Front Office payroll to maximize the quality of guest services provided while realizing full profit potential.
· Achieve optimum occupancy and average room rate for the purpose of maximizing revenue.
· Keep all departments notified of any fluctuations in business levels, special guests, groups, etc.
· Develop and maintain effective working relationships and communication with all hotel departments to ensure maximum productivity and morale, and quality guest services.
· Develop relationships with clients, including tracking and recognizing return guests, group contacts, etc., to provide quality personalized guest services.
· Display a high degree of professionalism and integrity.
· Make suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction and revenue, as well as reducing costs.
· Respond properly to and take a supervisory role in any hotel emergency or safety situation. Train employees on emergency procedures.
· Oversee all property operations in the General Manager’s absence.
· Responsible for Account Receivable. Do daily invoicing and post payment. Review aging report every other week and follow up on payment that is over 30 days.
· Perform other related duties as instructed by management.
· Act as the Manager on Duty in absence of the General Manager
Qualifications:
· College degree preferred or equivalent training/experience.
· A minimum of 2 years hospitality experience.
· Previous guest services experience preferred.
· Proficient in guest services and team development.
· Excellent written and oral communication skills.
· Strong leadership skills and interpersonal communication skills.
· Excellent computer and typing skills. Microsoft Office proficiency.
· Know Opera system and IHG experience is a plus.
· Ability to work a flexible schedule, including evenings, holidays, and extended hours based on business needs.
Physical Requirements:
· Ability to stand for long periods of time (which may include an entire shift).
Hyatt Core Values
Employees are expected to demonstrate Hyatt's service culture by:
Delivering exceptional guest experiences.
Treating guests and colleagues with respect and professionalism.
Maintaining high standards of cleanliness, safety, and quality.
Working collaboratively to achieve hotel goals.
Upholding Hyatt's commitment to diversity, inclusion, and integrity.
Engage Hospitality is an inventive hotel management company whose primary focus is to achieve profitable results & operational success for hotel owners; promoting guest loyalty and an engaging workplace for our employees. We do everything but dream for you.
Offices: 2447 Santa Clara Ave, Suite 303, Alameda, California 94501, US
Hotel ManagementAsset ManagementBrand Managementand Sales and Lead GenerationHotels & ResortsHotel and travel accommodation
How many Hospitality jobs are open in Broomfield, CO right now?
There are currently 114 open hospitality positions in Broomfield, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Broomfield, CO?
Companies currently hiring include Omni Hotels & Resorts, P.F. Chang's, Starbucks, Vail Resorts, Hand & Stone Massage and Facial Spa, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Broomfield, CO?
Yes — 12 of the 114 open hospitality positions offer remote or hybrid work (2 remote, 10 hybrid).
How do I apply for Hospitality jobs in Broomfield, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.