Boston, Massachusetts, United States · Hybrid
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As…
Skills: Financial Aid, Patient Services, Financial Counseling
Boston, Massachusetts, United States · On-site
$19/hr–$27/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Scheduling, Medical Billing, Epic EHR, Microsoft Outlook, Microsoft Word
Boston, Massachusetts, United States · On-site
In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a de…
Skills: Customer Service, Oral Communication, Written Communication, Content Creation, Video Editing
Boston, Massachusetts, United States · On-site
$20/hr–$24/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Boston, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Dispensing, Patient Counseling, Immunization, Pharmacy Workflow, Inventory Management
Manchester, England, United Kingdom · On-site
$32/hr–$46/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Attention To Detail, Collaboration, Influence, Problem Solving, Risk Management
Boston, Massachusetts, United States · On-site
$15/hr–$18/hr
At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve …
Skills: Customer Service, Product Demonstration, Collaboration, Professional Communication, Retail Sales
Boston, Massachusetts, United States · Hybrid
$138k–$208k/yr
Job Description Vertex is seeking a Commercial Training, Senior Manager to enhance the skills, capabilities, and knowledge of customer-facing teams supporting reimbursement and patient access. This role is responsible fo…
Skills: Instructional Design, Training Facilitation, Reimbursement Expertise, Patient Access, Adult Learning Theory
Boston, Massachusetts, United States · On-site
$44k–$80k/yr
Job Description: Security Receptionist The Role As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your primary foc…
Skills: Customer Service, Visitor Management, Access Control, Verbal Communication, Active Listening
Boston, Massachusetts, United States · On-site
In-Home Sales & Tech Support (Full-Time) This is a local, in-home field role requiring daily travel to customer residences – not Remote. Pay Rate: $25.60 hourly + mileage reimbursement + phone stipend + sales commission …
Skills: Sales, Technical Support, Customer Service, Negotiation, Problem Solving
Boston, Massachusetts, United States · On-site
$38/hr–$45/hr
About Vitra Health Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based servi…
Skills: Patient Education, Healthcare Management Navigation, Case Management, Psychosocial Assessment, Care Plan Development
Boston, Massachusetts, United States · On-site
$17/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Transportation, Customer Service, Communication Skills, Interpersonal Skills, Medical Terminology
Boston, Massachusetts, United States · On-site
$32k–$36k/yr
Job Summary: As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations. Core Duties Prepare ordersStock shelves with various six boxes of filmTranspo…
Skills: Technical Support, Inventory Management, Vehicle Transport, Quality Inspection, Hand-Eye Coordination
Boston, Massachusetts, United States · On-site
$90k–$120k/yr
Competencies You are a forward-deployed operator: part builder, part strategist, and 100% customer-obsessed. You're AI-native and thrive as the translator between business goals and technical reality: you structure ambig…
Skills: AI Deployment, Project Management, Stakeholder Management, Data Architecture, Change Management
Boston, Massachusetts, United States · Hybrid
$60k–$70k/yr
COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In this role, you'll be responsible for reviewing cash receipts, handling attorney appeals, and ensuring timely follow-ups …
Skills: Collections, Billing, Payment Processing, Invoice Reconciliation, Customer Service
Boston, Massachusetts, United States · On-site
$70k–$75k/yr
Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ord…
Skills: Dining Operations Management, P&L Management, Team Leadership, Customer Service, Inventory Control
Boston, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Boston, Massachusetts, United States · On-site
$15/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Situational Awareness, Theft Deterrence, Incident Reporting, Operational Auditing, Customer Service
Boston, Massachusetts, United States · On-site
Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 empl…
Skills: Patrolling, Monitoring, Customer Service, Regulation Enforcement, Security Operations
Boston, Massachusetts, United States · On-site
We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Revolution Hotel, we create a fun, supportive environment where growth never stops, and success i…
Skills: Customer Service, Financial Auditing, Data Analysis, MS Word, MS Excel
Boston, Massachusetts, United States • Hybrid
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The representative provides financial assistance and guidance to patients regarding their medical billing and aid options. They manage financial documentation and coordinate aid processes within a healthcare setting.
The candidate should have the ability to handle patient financial inquiries and administrative tasks. No specific education or experience levels were explicitly listed, but the role implies a need for financial and customer service skills.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Education
High School Diploma or Equivalent required and Bachelor's Degree Health Administration preferred
Can this role accept experience in lieu of a degree?
No
Experience in a healthcare financial services or patient advocacy role. 1-2 years preferred
Knowledge, Skills and Abilities
- Knowledge of healthcare billing and reimbursement processes, insurance plans, and financial assistance programs.
- Familiarity with government programs such as Medicaid, Medicare, and Social Security is beneficial.
- Strong communication skills, with the ability to explain complex financial concepts in a clear and empathetic manner.
- Excellent organizational skills and attention to detail for managing documentation and application processes.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Proficiency in using relevant computer software and applications for data entry, documentation, and communication.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
There are currently 2,834 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
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