London, England, United Kingdom · On-site
Competencies You are a forward-deployed operator: part builder, part strategist, and 100% customer-obsessed. You're AI-native and thrive as the translator between business goals and technical reality: you structure ambig…
Skills: AI Deployment, Project Management, Stakeholder Management, Data Architecture, Change Management
Boston, Massachusetts, United States · On-site
$90k–$120k/yr
Competencies You are a forward-deployed operator: part builder, part strategist, and 100% customer-obsessed. You're AI-native and thrive as the translator between business goals and technical reality: you structure ambig…
Skills: AI Deployment, Project Management, Stakeholder Management, Data Architecture, Change Management
New York, New York, United States · On-site
$100k–$150k/yr
Competencies Our team comes from diverse backgrounds, the common denominator is drive and ambition. Perhaps you've spent a minimum of 3-5 years in high-performance environments like management consulting or a fast-growth…
Skills: Customer Success Management, Revenue Expansion, Churn Mitigation, Product Adoption, Stakeholder Management
Boston, Massachusetts, United States · On-site
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Los Angeles, California, United States · On-site
$100k–$140k/yr
Competencies We are looking for an ambitious, sharp, and highly proactive Associate to join our Office of the CEO. This is a high-trust, high-exposure role ideal for someone who thrives at the intersection of strategy, o…
Skills: Strategic Planning, Project Management, Cross-functional Leadership, Executive Communication, Operational Excellence
London, England, United Kingdom · On-site
Competencies There isn't a checklist or number of years of experience that guarantees success. We look for people who are humble, driven, and above all, can perform. You are someone who reflects our values to be Caring a…
Skills: B2B SaaS Sales, Sales Process Design, Pipeline Generation, C-level Negotiation, Prospecting
Los Angeles, California, United States · On-site
$170k–$250k/yr
Competencies This isn't traditional consulting. And it's not back-office engineering. It's applied problem-solving in the real world, where your decisions directly impact revenue, retention, and business outcomes. We're …
Skills: SQL, Data Modeling, Python, API Integration, REST
Toronto, Ontario, Canada · On-site
Competencies This is a role for someone who has built and scaled outbound before and wants to do it again at a higher level. What we think that takes: 5+ years of experience in high-volume BDR/SDR (Outbound), AE, or Busi…
Skills: Sales Leadership, Outbound Prospecting, Team Scaling, CRM Management, Sales Automation
Toronto, Ontario, Canada · On-site
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Amsterdam, North Holland, Netherlands · On-site
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Stockholm, Stockholm County, Sweden · On-site
Competencies You are a strategic thinker who is equally comfortable rolling up your sleeves and getting into operational details. You bridge the gap between business and technical stakeholders with confidence and clarity…
Skills: Strategic Thinking, Team Leadership, API Management, Data Architecture, System Integrations
Stockholm, Stockholm County, Sweden · On-site
Competencies Our team comes from diverse backgrounds, the common denominator is drive and ambition. Perhaps you've spent a minimum of 3-5 years in high-performance environments like management consulting or a fast-growth…
Skills: Commercial Strategy, Customer Success, Revenue Growth, NRR Management, Product Adoption
Los Angeles, California, United States · On-site
$85k–$110k/yr
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Indianapolis, Indiana, United States · On-site
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Toronto, Ontario, Canada · On-site
Competencies There isn't a checklist or number of years of experience that guarantees success. We look for people who are humble, driven, and above all, can perform. You are someone who reflects our values to be Caring a…
Skills: B2B SaaS Sales, Sales Process Expertise, Pipeline Management, C-Level Engagement, Prospecting
Indianapolis, Indiana, United States · On-site
Competencies This is a role for someone who has built and scaled outbound before and wants to do it again at a higher level. What we think that takes: 5+ years of experience in high-volume BDR/SDR (Outbound), AE, or Busi…
Skills: Sales Leadership, Outbound Prospecting, Team Scaling, CRM Management, Sales Automation
Amsterdam, North Holland, Netherlands · On-site
Competencies There isn't a checklist or number of years of experience that guarantees success. We look for people who are humble, driven, and above all, can perform. You are someone who reflects our values to be Caring a…
Skills: B2B SaaS Sales, Sales Process Expertise, Pipeline Management, C-level Negotiation, Prospecting
London, England, United Kingdom · On-site
Competencies This is not about ticking boxes or tallying years of experience. It is something deeper. The people who thrive here share a few things: Curiosity: Always learning, and learning quickly, whether it's about ne…
Skills: B2B Sales, Lead Generation, Outreach, Relationship Building, Pipeline Management
Stockholm, Stockholm County, Sweden · On-site
The role Planhat has spent a decade building an enterprise-grade platform for commercial teams. We integrate data, workflows, automation, AI, and collaboration into a single system that runs some of the most critical pro…
Skills: Product Sense, Systems Thinking, UI Design, UX Design, Design Systems
Los Angeles, California, United States · On-site
$150k–$200k/yr
Competencies Our team comes from diverse backgrounds, the common denominator is drive and ambition. You've spent a minimum of 5+ years in high-performance environments like management consulting, enterprise sales, or a f…
Skills: Enterprise Customer Management, Revenue Expansion, Churn Mitigation, Product Adoption, Business Acumen
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Lead end-to-end AI deployment engagements for large customers, owning the scope, timelines, and measurable business outcomes. Act as a strategic advisor to align AI use cases and automation with customer commercial operations and business goals.
Requires a background in top-tier consulting, AI deployment, or enterprise implementation with a strong ability to translate business goals into technical reality. Must possess exceptional communication skills to influence C-level stakeholders and a hands-on approach to configuring and testing solutions.
You are a forward-deployed operator: part builder, part strategist, and 100% customer-obsessed.
You're AI-native and thrive as the translator between business goals and technical reality: you structure ambiguous problems, then go one step further and build the answer. You understand data architecture, integrations, and flows enough to get hands-on, and you're an exceptional communicator who can influence C-level stakeholders and lead a room with confidence. You're never satisfied with good enough.
That shows up in how you work:
You build trust across the org chart, from system admins to the C-suite, and hold your own as a credible counterpart to executives
You turn ambiguity into a structured plan and keep the engagement laser-focused on customer outcomes, holding the bar on quality and timelines
You run workshops, map operating models, and pinpoint where AI and agents create the most enterprise value across a commercial team's workflows
You lead the pod on the ground, raising the people around you, and you have a sharp pulse on which use cases will most move the needle on the customer's retention, expansion, or efficiency goals
You roll up your sleeves when it matters, configuring, building, and testing, without losing sight of the bigger picture
You've led projects and raised the bar wherever you've been, whether in top-tier consulting or across AI deployment, enterprise implementation, customer success, or RevOps transformation. We hire for trajectory, not tenure.
We are one of the most versatile teams at Planhat and a strategic growth engine: we sit inside our customers' businesses and put AI to work in their commercial teams, turning it into measurable business outcomes. Whether that's a platform activation, an automated workflow, or an AI agent running at scale, you'll own the deployment of our largest customers end to end. Everything you learn in the field feeds back to Sales, CS, Product, Engineering, and Support, so it compounds across the company and the next engagement runs better.
Imagine:
Leading a multi-stakeholder project to redesign how a customer runs their commercial operations on Planhat, from kickoff through go-live and beyond
Facilitating a workshop with a CS leadership team to map their core processes, then building the automations and dashboards that make those processes run
Designing and shipping the agents that handle thousands of customer interactions for one team, then scaling that across an entire organization
Sitting across from a senior decision-maker to plan the next phase of work, turning a single deployment into an ongoing partnership
In this role you will:
Lead customer engagements end to end, owning scope, timelines, deliverables, and the outcomes customers measure you by
Be the trusted expert on your customers' workflows, advising on how to best leverage Planhat and building the solutions that deliver on that advice
Identify where AI and automation create the most value across a customer's commercial operations and design the use cases that capture it
Champion change management by guiding organizations through the process and behavioral shifts required to make adoption stick
Consult strategically with customer executives, functional leaders, and technical teams to align every deployment with business outcomes
Partner closely with Product and Engineering to codify on-the-ground learnings into the platform, shaping what Planhat builds next
Contribute to the deployment methodology, building the templates, playbooks, and packaged offerings that raise the standard for the whole team
Success in this role is the impact you leave on every engagement and the standard you set for the team around you.
You deliver complex engagements on time, with outcomes customers can measure and build on: faster time-to-value, stronger retention, expanded use
Senior stakeholders treat you as a trusted advisor, the person they call to bridge their vision and what Planhat can deliver
Your best work becomes reusable: the blueprints and packaged offerings that raise the bar across the team
Your on-the-ground learnings get codified into the product, because you partner closely with Product and Engineering
Software for lifelong revenue growth.
Planhat is a customer platform where commercial teams work better. We build and deploy frontier technologies—integrating commercial context, agents and collaboration—that empower industry leaders to acquire and grow lifelong revenue. Always hiring at www.planhat.com/careers.
Offices: 23465 Civic Center Way, Los Angeles, California 90265, US · Malmskillnadsgatan 13, Stockholm, Stockholm County 11157, SE · 91-93 Farringdon Road, London, England, GB · 200 Portland St, Boston, Massachusetts 02114, US · 3280 Peachtree Rd NE, Atlanta, Georgia 30305, US
Software for lifelong revenue growth.
Planhat is a customer platform where commercial teams work better. We build and deploy frontier technologies—integrating commercial context, agents and collaboration—that empower industry leaders to acquire and grow lifelong revenue. Always hiring at www.planhat.com/careers.
Offices: 23465 Civic Center Way, Los Angeles, California 90265, US · Malmskillnadsgatan 13, Stockholm, Stockholm County 11157, SE · 91-93 Farringdon Road, London, England, GB · 200 Portland St, Boston, Massachusetts 02114, US · 3280 Peachtree Rd NE, Atlanta, Georgia 30305, US
