Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Sales, Customer service, Financial advice, Relationship building, Communication
Senior Service Desk Technician (Boston, MA-Hybrid)
Boston, Massachusetts, United States · Hybrid
$49k–$65k/yr
Senior
At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive. We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar in…
Skills: Windows 11, Mac OS, Active Directory, Office 365, Troubleshooting
Description Paint Sales Associate | Full-Time | Mattapan, MA Turn your paint expertise into a career. If you're the person customers trust to recommend the right products, match the perfect color, and solve painting chal…
Job ID: 294894 Store Name/Number: MA-North Street (1100) Address: 7 North Street, Boston, MA 02109, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your role …
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The …
Skills: Sales leadership, Customer service, Team development, Visual merchandising, Inventory control
Position: Seasonal Ambassador 0-39 hours/week Contract Role Seasonal Ambassador Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product…
Skills: Customer service, Sales, Product demonstration, Skincare knowledge, Communication
General Manager - Daily Provisions Corporate (Massachusetts)
Boston, Massachusetts, United States · On-site
Mid level
Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, y…
Skills: Operational excellence, Hospitality management, Leadership, Team building, Guest experience
A Day in the Life: As a Barista, you will be provided with the skills and products to make the customer’s day memorable – and that’s no tall order. Favorite beverages, new and exciting pastry and food offerings, merchand…
Receptionist – Veterinary Front Desk Salary: $20.00 - $25.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: The hospital is open 8 a.m.–9 p.m., seven days a week, evenings and r…
Skills: Veterinary terminology, Customer service, Administrative support, Appointment scheduling, Communication
Lovejoy Veterinary Hospital & Urgent Care is hiring a full-time Veterinary Assistant to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives …
POSITION SUMMARY: The role of the General Manager is to drive the company’s key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent jud…
Skills: Leadership, Retail management, Sales forecasting, KPI management, Team development
IFI is seeking to hire a Medical Billing Specialist located at our Boston, MA office. This is an on-site opportunity. International Fertility Insurance is a rapidly growing company of surrogacy insurance experts and case…
Skills: Medical Billing, Insurance, Third-party reproduction, IVF, OBGYN
Job Purpose: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Responsibilities and Associated Duti…
Skills: Customer service, Delivery driving, Vehicle maintenance, Logistics, Problem solving
Please note: This position is not eligible for immigration sponsorship. Company Overview We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and …
Please note: This position is not eligible for immigration sponsorship. Company Overview We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and …
Skills: IT support, Systems administration, AI tool management, Glean, CoPilot
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within ou…
Skills: Package handling, Customer service, Inventory management, Logistics, Communication
SUMMARY The Vice President, Customer Experience (CX) serves as a strategic and operational leader responsible for driving customer satisfaction, retention, and growth across Whitsons’ School Nutrition division. This role…
Myers + Chang - Server - 1145 Washington Street, Boston, MA Do you love delivering superior hospitality to others through kindness and delicious food? Are you looking for an opportunity to learn the ins and outs of a res…
Skills: Hospitality, Customer service, Multi-tasking, Time management, Communication
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Full Stack Engineering, AI-Native Development, LLM Orchestration, Python, React
ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW: https://trialcourtjobs.mass.gov/jobs/custodian-west-roxbury-roxbury-massachusetts-united-states-4adcf4a0-1fce-432f-85e0-33b9a6670f0…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$28/hr–$35/hr
Full-time
high school
Health care coverage, Medical plan, Dental plan, Vision plan, 401k with corporate match, Tuition assistance
Posted 9d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
Citizens Bankers act as the face of the branch, building lasting customer relationships by providing tailored financial advice and solutions. They collaborate with internal partners to meet complex financial needs while managing transactions and performing outbound sales activities.
Requirements
Candidates must have a high school diploma or GED and at least two years of sales and customer service experience. Applicants must also be able to work branch hours, including evenings and weekends, and comply with all SAFE Act requirements.
Full job description
Starting Salary: $25 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
What you'll do
Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You’ll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You’ll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
High School degree or GED required
2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
Ability to effectively ask questions and identify needs to improve the customer relationship
Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
Demonstrated skills in using digital technology to support the delivery of business goals
Aptitude to problem solve and provide solutions to customer issues
Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
Self-motivated, confident and ability to multitask effectively
Ability to work branch hours, which can include weekends and evenings
Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred skills/experience
1 year cash handling experience
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $28.75 - $35.94 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice.
Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come.
¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
Wealth ManagementBusiness BankingPersonal BankingTechnology & Life SciencePrivate Equity & Venture CapitalIndividuals & FamiliesProfessional ServicesCommercial Real Estateand Nonprofits & Private Foundations
How many Customer Service & Support jobs are open in Boston, MA right now?
There are currently 3,801 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boston, MA?
Companies currently hiring include Mass General Brigham, CVS Health, Allied Universal, BOSTON MEDICAL CENTER, BOSTON, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boston, MA?
Yes — 759 of the 3801 open customer service & support positions offer remote or hybrid work (245 remote, 514 hybrid).
How do I apply for Customer Service & Support jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.