Boston, Massachusetts, United States · On-site
$23/hr–$33/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Customer Service, De-escalation, Problem Solving, Critical Thinking, Interpersonal Communication
Boston, Massachusetts, United States · On-site
$23/hr–$33/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patrolling, Conflict De-escalation, Customer Service, Criminal Investigation, Report Writing
Boston, Massachusetts, United States · On-site
$17/hr–$24/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Retail Sales, Merchandising, Inventory Management, Cashiering
Boston, Massachusetts, United States · On-site
$17/hr–$24/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Golf Club Repair, Club Fitting, Re-gripping, Re-shafting, Loft and Lie Adjustment
Boston, Massachusetts, United States · On-site
$18/hr–$23/hr
Schedule This position is an every other weekend position, Saturday and Sunday 7 am - 7:30 pm. Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achie…
Skills: Interpersonal Communication, Organizational Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook
Boston, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Boston, Massachusetts, United States · On-site
$34/hr–$43/hr
Requisition ID: 926154 Store #: 00P020 Prudential Center Ray-Ban Position:Full-Time Total Rewards: Benefits/Incentive Information Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a l…
Skills: Luxury Retail Management, Optical Experience, Financial Acumen, Team Building, Customer Service
Boston, Massachusetts, United States · On-site
Job Description We are seeking a dynamic and motivated Assistant Manager to join our team in Boston, United States. As an Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our org…
Skills: Operations Management, Customer Service, Team Leadership, Mentoring, Inventory Management
Boston, Massachusetts, United States · On-site
$16/hr–$20/hr
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Retail Sales, Team Leadership, Customer Experience, Coaching, Point-of-Sale (POS) Operation
Boston, Massachusetts, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Boston, Massachusetts, United States · On-site
Job Description You were born to be the boss. We know. You get up in the morning and you make sure that everyone in the house is doing what they need to do. Then you go to work and you make sure that everyone there is do…
Skills: Judgement, Math, Multitasking, Customer Loyalty, Food And Beverage Ordering
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
Salary Range $22.03 - $27.54* Job Description: Beauty Advisor WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspi…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Boston, Massachusetts, United States · Hybrid
$77k–$79k/yr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Customer Consulting, Relationship Management, Salesforce, Microsoft Office, Interpersonal Communication
Boston, Massachusetts, United States · Hybrid
Strategic Account Manager 📍 Location: Boston (in office, 3 days/ week) 🌍 Join a high-growth, mission-driven tech company that’s transforming the future of work 📣 Reports to: VP of Sales and Solutions Consulting 👋 Abo…
Skills: Account Management, Customer Success, Strategic Consulting, B2B SaaS, Enterprise Client Management
Denver, Colorado, United States · On-site
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the…
Skills: Contract Administration, Customer Service, Microsoft Excel, NetSuite, Sales Support
Boston, Massachusetts, United States · On-site
$21/hr–$25/hr
Description Position Title: Sales Associate Department: Boutique Retail Store Reports To: Store Manager Employment Status: FLSA Status: Non-Exempt Effective Date: Date Revised: October 2, 2024 La Maison Longchamp Based i…
Skills: Luxury Sales, Customer Service, Merchandising, POS Operations, Clienteling
Boston, Massachusetts, United States · On-site
$68k–$80k/yr
Description Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and …
Skills: Front Of House Operations, Staff Leadership, Performance Appraisals, Labor Control, Inventory Management
Boston, Massachusetts, United States · On-site
$68k–$80k/yr
Description Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and …
Skills: Restaurant Operations, Staff Management, Leadership, Customer Service, Inventory Management
Boston, Massachusetts, United States · On-site
$19/hr–$26/hr
POSITION SUMMARY: Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in the delivery of patient care by pro…
Skills: Clerical Support, Customer Service, Medical Terminology, Microsoft Office, Patient Scheduling
Boston, Massachusetts, United States · On-site
$26/hr–$34/hr
POSITION SUMMARY: The orthopedic tech performs both administrative and patient care support for orthopedic patients. In the patient care area, the orthopedic tech assists with duties such as applying and removing casts, …
Skills: Cast Application, Splinting, Bracing, Patient Registration, Appointment Scheduling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Ensures a safe environment for patients, visitors, and staff through patrols and enforcement of security regulations. Investigates criminal conduct, manages emergency responses, and maintains detailed incident documentation.
Requires a Class D Driver's License and prefers a Bachelor's degree in Criminal Justice with 3-5 years of relevant experience. Candidates must possess strong de-escalation skills and the ability to handle stressful situations effectively.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.
-Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
-Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
-Maintains strict confidentially standards at all times.
-Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
-Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
-Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
-Performs as Dispatcher utilizing “state of the art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
-Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
-Voluntary participation in various departmental committees, task forces, and teams.
Education
Bachelor's Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] -
Experience
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred
Knowledge, Skills and Abilities
- Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
- Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
- Works effectively both independently and in teams. Able to multitask.
- Strong problem-solving skills.
- Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
- Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
- Displays positive image, tact, and diplomacy, active listening, articulate.
- Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills: typing and use of database software.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
There are currently 2,902 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
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