Customer Service & Support Jobs in Boise, ID (Now Hiring) — 476 open — Page 19

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose: 

The Inventory Control Specialist oversees warehouse and yard inventory levels, maintains databases of logistics information, and interprets data on logistics elements such as availability, maintainability, reliability, and partners with the local Operations Planner-Buyer(s) on strategic sourcing, price optimization, procurement standards, and service levels. The Inventory Control Specialist is also responsible for the proper organization, storage, and timely dispatch and delivery of materials to field personnel. The Incumbent coordinates staging activities with Veolia, operations managers and staff including internal and external stakeholders working with project Operations Planners-Buyer(s) to coordinate necessary logistical demands required to maintain workflow for project activities. Additionally, the incumbent is responsible for accurate inventory numbers in all systems used. The Inventory Control Specialist maintains a high degree of inventory security controls for the operation.

The Inventory Control Specialist will ensure accurate and timely availability of warehouse and yard inventory levels by coordinating with the Operations Planner-Buyer(s), operations management, field personnel, the finance team, and other stakeholders as necessary. A primary focus will be to effectively organize, store, and dispatch/deliver materials to field personnel in a timely manner.

Primary Duties/Responsibilities: 

• Logistics and Inventory Control:
  • Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety, security and distribution of equipment and supplies and maintenance of inventory. Sustain Key Performance Indicators (KPIs), as determined by the Director of Operations.
  • Maintain and secure inventory by receiving, issuing, storing, and returning to inventory, warehouse stock and supplies.
  • Plan and schedule work.
  • Oversee receiving, unpacking, packing, loading, and issuance, of store and deliver materials, supplies or equipment; complete packing and return slips for shipments as assigned. Properly prepare material service request forms MSR as needed. 
  • High degree of integrity and the ability to analyze a variety of problems resulting from the diversified nature of items purchased.
  • Must have the ability to prioritize and focus on areas of significant impact.
  • Ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product.
  • Route, schedule, pack and prepare orders for delivery; load vehicles; schedule and oversee deliveries and pick-ups.
  • Prepare and maintain a variety of records and logs and prepare reports as required; maintain inventory of items in the warehouse; file records as required; supervise the assembly of inventory printouts and catalogs as required.
  • Monitor automated warehousing system; operate a computer to enter data, correct errors and control key screens as required. Maintain warehouse, and stores security, insuring access controls and integrity are met and maintained daily.
  • Ensure quality procedures and team quality targets are strictly adhered to. Ensure compliance with company CODIS regulations and good accounting program and led documentation for department.
  • Assist management in establishing warehouse standards and procedures; advise of budget-related needs; assist in the bid process for various supplies as required.
  • Operate a computer terminal and warehouse-related software.
• Customer Service:
  • Maintain regular and timely attendance.
  • Forward thinking person with a positive “can do attitude”.
  • Assertive personality with technical aptitude.
  • Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.
  • Willingness to work late hours and be on call when the situation may arise.

Work Environment:

• Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

Education/Experience/Background: 

• High School Diploma/GED is required.
• Bachelor Degree in Business Administration/Finance or a minimum of 4 years’ experience with APICS warehouse management certification preferred.
• A minimum of 4 years of recent, inventory control experience
• Experience of managing teams within tight efficiency parameters.
• 4 years business experience in a purchasing, warehouse management or supply chain related field experience.
• Experience with automated purchasing, inventory control, and warehouse/storage systems for utilities industry, water preferred. 
• Experience with project management software.

Knowledge/Skills/Abilities: 

• Fine-tuned interpersonal skills to create positive interactions with internal and external customers to include:
  • Strong communication and listening skills to develop and maintain good working relationships internally (management / bargaining group) and externally (local, county, state agencies, vendors).
  • Ability to read, interpret, apply and explain rules, regulations, policies and procedures.
  • Ability to exchange and furnish information requiring detailed explanations and discussions with vendors and various levels of personnel.
  • Ability to work in team environment.
• Sound judgement, decision making, and critical thinking skills.
• Ability to tell when something is wrong or is likely to go wrong and effectively communicate the issue to appropriate parties.
• Intermediate to advanced technical capacity with the ability to quickly learn new and/or proprietary systems, to easily navigate mapping, computer, and phone systems used daily including:
  • CityWorks CMMS.
  • PeopleSoft Inventory and Requisition Systems.
  • GIS.
  • Permitting and Supplier Websites.
  • Smart Phones and Mobile Applications.
  • Microsoft Office applications.
  • General knowledge of inventory control and management system with Barcoding systems experience.
• Other skills needed:
  • Ability to shift priorities frequently and effectively under pressure.
  • Excellent organization skills with the ability to utilize space efficiently and effectively.
  • Ability to maintain accurate records of stock transactions.
  • Strong negotiating skills.
  • Strong logical thinking and planning skills.
  • Accurate, efficient keyboarding skills.
  • Ability to work independently & without direct supervision.
  • Ability to prioritize and work simultaneously on several projects.
• Ability to operate warehouse vehicles, machines and equipment, including forklift as needed.

Required Certification/Licenses/Training: 

• Must be able to hold and maintain a valid state driver’s license.
• Must be able to become forklift operation certified.

Physical Requirements:

• Ability to lift, move, sort and store objects of various shapes, sizes, and weights from various body positions to varying shelf heights.
• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push or pull medium weights, up to 75 pounds.

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.