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Full-time
bachelor degree
Posted 10d ago
~40 hrs/week
Responsibilities
The Recreation Manager oversees daily operations across multiple program areas, ensuring high standards of safety, cleanliness, and guest satisfaction. They are responsible for managing financial performance, leading team development, and coordinating with internal departments to ensure seamless service.
Requirements
Candidates should have a bachelor's degree in a related field and 3–5 years of progressive leadership experience in recreation or hospitality. Proficiency in financial reporting, scheduling software, and strong communication skills are required.
Full job description
Summary
The Recreation Manager oversees all daily recreational operations across multiple program areas at The Harborside Pool Club. Reporting to the Recreation Director, this role provides leadership to the Pool Club Manager, Teen & Lifeguard Manager, and Program & Camp Manager. The Recreation Manager ensures each recreation area operates smoothly and upholds Forbes-level service, safety, cleanliness, and guest satisfaction. This role also manages financial performance, team development, program execution, and interdepartmental communication across all recreation offerings.
Essential Functions
Supervise the Pool Club Manager, Teen & Lifeguard Manager, and Program & Camp Manager to ensure consistency across all recreation areas.
Develop and implement policies and procedures that align with company standards and enhance guest satisfaction.
Maintain safety, cleanliness, and facility standards across pools, youth programs, and recreational venues.
Conduct regular team meetings, trainings, and performance evaluations to support team member growth and retention.
Create and manage schedules, monitor labor, and control expenses to achieve financial goals.
Review financial reports and monitor P&L, ensuring responsible spending and accurate forecasting.
Liaise with all internal departments — including Engineering, F&B, Events, and Marketing — to coordinate seamless operations and guest experiences.
Respond to guest and member inquiries promptly, ensuring prompt issue resolution and high guest satisfaction.
Prepare reports and updates for the Recreation Director as assigned.
Attend required divisional and company-wide meetings.
Internal Relationships
Reports to the Recreation Director. Oversees Pool Club Manager, Program & Camp Manager, and Teen & Lifeguard Manager. Partners closely with Engineering, Food & Beverage, Events, Stewarding, Marketing, and other resort departments.
External Relationships
Has regular contact with Members, Guests, Vendors, and Entertainment Partners to enhance the recreation experience.
Qualifications and Education/Experience Requirements
Bachelor’s degree in Recreation Management, Hospitality, Sports Administration, or related field preferred.
3–5 years of progressive leadership and supervisory experience in recreation, aquatics, luxury resorts, or clubs.
Proven ability to manage large teams across multiple venues and shifts.
Strong communication, interpersonal, and organizational skills.
Experience with budgeting, financial reporting, and cost control.
CPR, First Aid, and Lifeguard certifications preferred or willingness to obtain.
Strong computer skills and proficiency in recreation and scheduling software.
Must be fluent in English; additional language skills are a plus.
Physical Requirements Must be able to work outdoors and indoors for long periods. Requires frequent standing, walking, lifting (up to 50 lbs.), pushing/pulling carts or equipment up to 250 lbs., bending, and reaching. Must be able to move quickly between recreation venues as needed.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
A century of being iconic. Resort & private member club since 1926.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1926
Headquarters
Boca Raton, Florida
LinkedIn followers
20,578
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests.
For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure.
Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests:
- Travel discounts
- Discounted meals
- Exclusive property benefits
- Discounted resort amenities in the summer
- Camps and activities for associates' children
Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance:
- Competitive pay
- 401(k) match
- Paid life insurance
- Mental wellness support
Be celebrated for your hard work and surrounded by a team that lifts you up:
- Associate appreciation month
- Annual service and milestone awards
- Monthly birthday celebrations
Let your ambitions drive your dreams and take you as far as you want:
- Tuition reimbursement
- Lynn University discounts
- Manager-in-training programs
- Ongoing learning opportunities
- Leadership development programs
- Cross-departmental collaboration and job shadowing
Offices: 501 East Camino Real, Boca Raton, Florida 33432, US
Guest ExperienceFood & BeverageCulinarySecurityWater SportsMarinaHousekeepingOceanfront DiningCocktailsand Member Services
How many Customer Service & Support jobs are open in Boca Raton, FL right now?
There are currently 991 open customer service & support positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Boca Raton, FL?
Companies currently hiring include The Boca Raton, Saks Fifth Avenue, Baptist Health, Macy's, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Boca Raton, FL?
Yes — 65 of the 991 open customer service & support positions offer remote or hybrid work (23 remote, 42 hybrid).
How do I apply for Customer Service & Support jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.