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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Life Leave, Employee Assistance Program, Discount Off External Gym Memberships, Private Medical Insurance, Employee Discounts Up To 40%, Season Ticket Loan
Posted 34d ago
Apply by Jul 22
~40 hrs/week
Responsibilities
Deliver a personalized customer experience by engaging shoppers and utilizing omni-channel technology to drive sales. Maintain store visual standards and support operational tasks including shipment processing and stock replenishment.
Requirements
Previous retail experience is not required, but candidates should have an awareness of the Anthropologie brand. Strong communication skills are essential for engaging with customers and collaborating with the team.
Full job description
Location
This position is located at Ground Floor Erskine House 20 - 32 Chichester Stre, Belfast, , BT14GF United Kingdom
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing
Customer Experience:
Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
Teamwork & Communication:
Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual & Business Operations:
Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
Merchandising & Display:
Executes stock-to-sales processes and presentation standards
Is knowledgeable of trend and supports brand messaging
Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
Previous experience in a retail environment – not a must.
An awareness of the Anthropologie brand and its appeal to the local market.
Strong communication skills.
The Perks
Work Life Balance:
‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
Employee Assistance program to support with mental, physical and financial health
Discount off external gym memberships
Private Medical Insurance for eligible employees
Employee Discounts:
Up to 40% employee discount at all URBN Brands
Travel:
Season ticket loan for eligible employees
Cycle to work scheme for eligible employees
Continued Development:
We offer structured support within the business alongside continued learning and development
#AnthroEU
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie is a lifestyle brand that imparts a sense of beauty, optimism and discovery to our customer. For them, Anthropologie is an escape from the everyday; it is a source of inspiration and delight, where innovative merchandising, customer centricity and a curated array of products come together to create an unimagined experience.
Anthropologie products are an expression of our customer's appreciation for artfulness and good design. To that end, our buyers and designers travel the world to uncover special products and to collaborate with talented artisans. Our assortment includes clothing, accessories, shoes, beauty, home furnishings, found objects, gifts and décor that exhibit influences ranging from vintage to global.
Founded in 1992, Anthropologie currently operates stores worldwide. The brand launched its mail-order catalogue and website in 1998; eleven years later, its first international stores opened in Canada and UK.
How many Customer Service & Support jobs are open in Belfast, United Kingdom right now?
There are currently 164 open customer service & support positions in Belfast, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Belfast, United Kingdom?
Companies currently hiring include Radius, NEXT PLC, Marks and Spencer, Sainsbury's, Henderson Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Belfast, United Kingdom?
Yes — 17 of the 164 open customer service & support positions offer remote or hybrid work (2 remote, 15 hybrid).
How do I apply for Customer Service & Support jobs in Belfast, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.