Bangkok, Thailand · On-site
We are looking for candidate that will be responsible for improving the overall journey of Customer Experience (CX) from managing agent training, working process planning and optimizing. We are looking forward to a team …
Skills: Customer Experience Management, Agent Training, Process Optimization, Knowledge Management, SOP Development
Bangkok, Thailand · On-site
Company: 2501 UOB (Thai) Public Company Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia P…
Skills: Financial Advice, Wealth Management, KYC, Portfolio Modeling, Investment Planning
Bangkok, Thailand · Hybrid
Job Description Objectives of this role / About the job: รับผิดชอบให้บริการและช่วยแก้ไขปัญหาให้แก่ลูกค้าเกี่ยวกับงานบริการต่างๆ ของกองทุนที่เข้ามาทางช่องทาง Live chat Line Call จดหมาย และ email รับผิดชอบในการโทรหรือติดต่…
Skills: Customer Service, Investment Advisory, Wealth Management, Conflict Resolution, Communication Skills
Bangkok, Thailand · On-site
Job Location: Avani Office Minor Vacations is the vacation ownership arm of Minor Hotels, created to lead the evolution of timeshare, vacation clubs, and related holiday products. Established to go beyond traditional mod…
Skills: Debt Collection, Customer Service, Financial Inquiry Management, Loan Servicing, Receivables Management
Bangkok, Thailand · On-site
Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to…
Skills: Sales Management, Asset Allocation, Retail Banking, Risk Management, Compliance
Bangkok, Thailand · On-site
Responsibilities / Tasks Perform Service Maintenance, planned, and unplanned in Focused Area: Filling linesComplete assigned job in a timely and qualitative mannerInstallation, Commissioning or Overhaul support/ executio…
Skills: Field Service, Commissioning, Troubleshooting, PLC, HMI
Bangkok, Thailand · Hybrid
Job Details Job Title: Account Specialist Location: Bangkok, Thailand Work Arrangement: Hybrid About the Role The Account Specialist will handle accounts that segmentation analysis has identified as good growth and poten…
Skills: Account Management, Savoury & Bakery Segments, CRM Platform, Strategic Planning, Sales Forecasting
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
JOB SUMMARY Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (depart…
Skills: Strategic Leadership, Rooms Operations Management, Financial Performance Analysis, Guest Satisfaction Management, Revenue Management
Bangkok, Thailand · On-site
Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our futu…
Skills: Luxury Retail Management, Leadership, Client Relationship Management, Sales Forecasting, KPI Management
Bangkok, Thailand · On-site
Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our futu…
Skills: Luxury Retail Management, Team Leadership, CRM Management, KPI Analysis, Budgeting & Forecasting
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Luggage Handling, Customer Service, Operational Reporting
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education a…
Skills: Food and Beverage Operations, Customer Service, Staff Motivation, Teamwork, Coaching
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Event Service, Guest Relations, Table Setting, Communication, Hospitality Standards
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Event Service, Guest Relations, Table Setting, Food and Beverage Service, Communication
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Customer Service, Operational Reporting, Local Area Knowledge
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Operations, Supervisory Leadership, Payment Processing, Account Management
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
JOB SUMMARY Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. T…
Skills: Guest Services Management, Conflict Resolution, Staff Supervision, Financial Management, Customer Relationship Management
Bangkok, Thailand · On-site
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our yo…
Skills: Consultative Selling, Solution Architecture, Network Design, Bid Management, Technical Leadership
Cushman & WakefieldBangkok, Thailand · On-site
Job Title Helpdesk / NOC Operator Job Description Summary Serve as the main coordination point for all service requests, incidents, and operations at the data centre. Manage the ticketing system, triage issues, track SLA…
Skills: Ticketing System Management, Incident Triage, SLA Tracking, BMS/EPMS Monitoring, ITIL
Bangkok, Thailand • On-site
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Responsible for improving the overall customer experience journey by managing agent training, process planning, and operational optimization. The role involves overseeing BPO partner performance and leading CX transformation initiatives from concept to execution.
Requires 5-8 years of experience in Customer Service or CX, with at least 3 years in a leadership role and a bachelor's degree in Business or a related field. Experience in BPO management and knowledge of retail, B2B, B2C, or hospitality industries is required.
We are looking for candidate that will be responsible for improving the overall journey of Customer Experience (CX) from managing agent training, working process planning and optimizing. We are looking forward to a team member that has the same value of improving customer experience, being active and energetic.
Role & Responsibilities:
1) Service Capability Development
2) Knowledge Management Excellence
3) Operational Governance & SOP Optimization
4) Quality & Performance Management
5) Cross-Functional Stakeholder Leadership
ุุ6) CX Transformation & Project Delivery
CP Axtra Public Company Limited is the operator of the largest wholesaler "Makro" and the leading retailer "Lotus’s". The company also operates in 10 countries overseas.
Offices: 1468 Phatthanakan, Suan Luang, Bangkok, Bangkok 10250, TH
View all jobs at CP AXTRA PUBLIC COMPANY LIMITEDThere are currently 913 open customer service & support positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Minor Hotels, Marriott International Hotels, Inc., JLL, Hilton, Agoda, among others. Browse the listings above to see every active employer.
Yes — 86 of the 913 open customer service & support positions offer remote or hybrid work (10 remote, 76 hybrid).
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