Customer Service & Support Jobs in Aspen, CO (Now Hiring) — 14 open

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

Inspired by place, united by purpose, defined by you, The Little Nell is a a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain.

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Position Summary
The Bartender mixes and serves beverages in a timely and friendly manner. They also oversee the security of liquor, checks, and cash, as well as participate in the physical setup and breakdown of the bar. The Bartender serves as the face of the business with the ability to provide 5-star guest service. This person reports to the Restaurant Manager.

Job Posting Deadline 
Applications for this position will be accepted until June 14, 2026.

Essential Job Functions/Key Job Responsibilities 
⦁    Offer guests recommendations of drinks to compliment certain food items• Know all menu item origins, preparations, and ingredients to make recommendations
⦁    Mix drinks and serve alcoholic and nonalcoholic beverages
⦁    Complete beverage and general supply requisitions
⦁    Ensure guests satisfaction and inform management of guest’s comments and complaints
⦁    Monitor guests who are over intoxicated and communicate sightings to management team for further evaluation
⦁    Assist in emergency and security procedures as directed by management and the established emergency plan
⦁    Reset area, clean all indoor and outdoor areas and perform side duties assigned by the Manager
⦁    Responsible for assisting all team members in organization of kitchen items, to include, dry goods, kitchen equipment, storage containers, cleaning supplies and proper rotation and organization of all F&B deliveries
⦁    Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
⦁    Enforce and comply with all policies and procedures for the Food and Beverage department
⦁    Other duties as assigned

Education & Experience Requirements
⦁    High School Diploma or equivalent required
⦁    Must be over 18 years of age
⦁    TIPS trained
⦁    Six months to one year of related experience preferred

Knowledge, Skills & Abilities
⦁    Proficient knowledge in all wines by the glass
⦁    Proficient knowledge of state liquor laws
⦁    Basic knowledge of alcoholic beverages and cocktail creation methods preferred
⦁    Knowledge in cash and credit card payment processing
⦁    Knowledge of local attractions, restaurants and activities
⦁    Mixology Skills
⦁    Ability to wet up, maintain, and break down bar area
⦁    Ability to work outdoors
⦁    Ability to maintain a positive, professional, team-player attitude
⦁    Ability to work outdoors at high elevation for entire shift
⦁    Ability to maintain the proper care and cleanliness of serving equipment and glassware
⦁    Ability to serve guests in a timely and friendly manner
⦁    Familiar with fire and safety regulations and procedures
⦁    Ability to assist in emergency and security procedures as directed by management and the established emergency plan

Work Environment & Physical Demands
⦁    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
⦁    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
⦁    Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a seasonal part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
⦁    Paid Time Off Programs
⦁    Employee Ski Pass 
⦁    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster