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Mid level
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Digital Room
HR Assistant / Front Desk Coordinator
Arlington, Texas, United States · On-site
$18/hr–$23/hr
Entry level
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Full-time
Posted 14d ago
~40 hrs/week
Responsibilities
The Restaurant Manager in Training supports the General Manager in overseeing daily restaurant operations, including staff supervision, training, and development. They are responsible for managing labor costs, maintaining product quality, ensuring cleanliness, and achieving sales and profit objectives.
Requirements
The candidate must be capable of leading, interviewing, and training staff while ensuring compliance with company policies and local regulations. Strong operational skills and the ability to manage inventory, cash, and equipment are essential for this role.
Full job description
Arlington, TN
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy’s restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L.
Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Completes physical inventory of product as defined by the General Manager.
Intake weekly food deliveries.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities and plan established by the General Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Industry
Restaurants
Company size
10,001+ employees
Founded
1969
Headquarters
Dublin, Ohio
LinkedIn followers
239,549
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.
*Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
Snack FoodRestaurantsRetailFood and BeverageFood ProcessingRestaurants & CafesRestaurants and food service
How many Customer Service & Support jobs are open in Arlington, TX right now?
There are currently 1,106 open customer service & support positions in Arlington, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arlington, TX?
Companies currently hiring include Domino's, Loews Hotels & Co, Albertsons Companies, CVS Health, Whataburger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arlington, TX?
Yes — 87 of the 1106 open customer service & support positions offer remote or hybrid work (70 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Arlington, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.