Ann Arbor, Michigan, United States · On-site
Employment Type:Full timeShift:Day Shift Description: Operates a computer aided dispatch system (CAD) and monitors the progress of calls and dispatch units to SJMHS Hospital facilities; Chelsea, Livingston, Brighton, Can…
Skills: Computer Aided Dispatch (CAD), Emergency Response Coordination, CCTV Monitoring, Multi-tasking, Crisis Management
Ann Arbor, Michigan, United States · On-site
Employment Type:Full timeShift:Day Shift Description:Retail Pharmacy Tech Department: Retail Pharmacy Location: Trinity Health Ann Arbor About the Department The Towers Outpatient pharmacy at Trinity Health Ann Arbor is …
Skills: Prescription Processing, Insurance Billing, Mathematical Calculations, Pharmacy Software, Patient Communication
Ann Arbor, Michigan, United States · On-site
Job Title: Maintenance Technician II Reports to: Maintenance Supervisor Company Overview For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership compan…
Skills: Electrical Maintenance, Plumbing, Carpentry, Drywall Installation, Appliance Repair
Ann Arbor, Michigan, United States · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solut…
Skills: Verbal Communication, Written Communication, Customer Service, Shipment Tracking, Problem Solving
Ann Arbor, Michigan, United States · On-site
$26/hr–$31/hr
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast…
Skills: Property Management, Bookkeeping, Financial Reporting, Rent Collection, Lease Enforcement
Ann Arbor, Michigan, United States · On-site
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Leasing, Customer Service, Administrative Support, Marketing Outreach, Property Management
Ann Arbor, Michigan, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Retail Management, Operational Excellence, Customer Service, Teammate Coaching, Financial Metrics
Ann Arbor, Michigan, United States · On-site
Server Job Description Server’s at Weber’s restaurant are friendly, energetic, highly motivated individuals responsible for taking orders and serving food and beverages to customers in our restaurant and habitat ultra lo…
Skills: Customer Service, Interpersonal Communication, Order Taking, Menu Knowledge, Cash Handling
Ann Arbor, Michigan, United States · On-site
$70k–$200k/yr
Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business…
Skills: Interior Design, Sales Techniques, Space Planning, Fabric Coordination, Social Media Marketing
Ann Arbor, Michigan, United States · Remote Solely
We are seeking a customer-focused Remote Travel Advisor to assist clients in planning and booking travel experiences. This role is ideal for individuals who enjoy helping others, are organized, and thrive in a remote wor…
Skills: Customer Service, Travel Planning, Booking Platforms, Time Management, Organization
Ann Arbor, Michigan, United States · On-site
Description Description Zingerman's Bakehouse is hiring an Overnight Delivery Driver to work on our team! This overnight shift is from 12am-10am. Come join our Bakery Staff and deliver some of the best baked goods in the…
Skills: Delivery Driving, Customer Service, Box Truck Operation, Time Management, Basic Math
Ann Arbor, Michigan, United States · On-site
Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country. Are you passionate about building relationships …
Skills: Relationship Banking, Financial Product Knowledge, Sales, Customer Service, Cash Handling
Ann Arbor, Michigan, United States · On-site
$14/hr–$14/hr
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…
Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling
Ann Arbor, Michigan, United States · On-site
About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsman…
Skills: Selling Competence, Styling Expertise, Customer Service, Verbal Communication, Technological Competency
Ann Arbor, Michigan, United States · Remote Solely
$90k–$120k/yr
AO Globe Life is seeking ambitious, service-minded professionals who want to build meaningful careers while helping individuals and families protect their financial futures. This fully remote opportunity is designed for …
Skills: Virtual Communication, Client Needs Assessment, Rapport Building, Active Listening, Time Management
Ann Arbor, Michigan, United States · On-site
Front Desk Job Description We are seeking a friendly and organized Front Desk to join our team. The Front Desk will be responsible for greeting and checking in guests, answering phone calls, and providing excellent custo…
Skills: Customer Service, Communication Skills, Multitasking, Conflict Resolution, Reservation Management
Ann Arbor, Michigan, United States · On-site
$13/hr–$15/hr
Description Retail Sales Associates play a meaningful role at Pure Hockey. The Sales Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, wor…
Skills: Communication, Interpersonal Skills, Customer Service, Sales Transactions, Product Knowledge
Ann Arbor, Michigan, United States · On-site
Banquet Captain As a Banquet Captain, you’ll lead the team in executing seamless events—from setup to breakdown—ensuring every detail meets client expectations. You'll coordinate service staff, manage timelines, and serv…
Skills: Leadership, Event Coordination, Staff Supervision, Hospitality Management, Client Relations
Ann Arbor, Michigan, United States · On-site
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Skills: Customer Service, Sales, Product Recommendation, Visual Merchandising, Inventory Management
Ann Arbor, Michigan, United States · On-site
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and ou…
Skills: Equipment Management, Customer Service, Clinical Communication, Medical Equipment Processing, Basic Computer Skills
Ann Arbor, Michigan, United States • On-site
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Operates a computer-aided dispatch system to coordinate emergency responses and security units across multiple hospital facilities. Monitors CCTV, alarm systems, and radio communications to ensure safety and security for patients, staff, and visitors.
Requires a high school diploma or GED and 2-3 years of computer experience. Previous experience in a call center, security dispatch, or healthcare setting is preferred.
Operates a computer aided dispatch system (CAD) and monitors the progress of calls and dispatch units to SJMHS Hospital facilities; Chelsea, Livingston, Brighton, Canton, and Ann Arbor facilities. Logs the units arrival and completion of the call times and adds the appropriate notes and dispositions.
Interviews callers to obtain preliminary report of incident, criminal activity, fire, medical
emergency, or other emergency, and gains sufficient information to properly respond
and dispatch appropriate assistance.
Provides assistance to Security units in the field by providing information via name checks, I-Track, Employee Identification, Parking Permits, Department Managers, and facilitates the inter-departmental communication between Officers and Hospital Departments.
Responds to natural and other disaster alerts and determines and contacts appropriate personnel for response, including emergency incident command activation.
Simultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, etc.) and ensuring all tasks are completed at a proficient level of expertise.
Monitor, Dispatch, Notify, and Document all alarms associated with Cardiac Arrest, Patient/Employee Injuries, Hugs, Temp Track, Passport, Fire, SJMHS Panic Alarms, Building Intrusion Alarms, and Emergency 911 Prep Radio Alarms within various locations of Ann Arbor, Chelsea, Livingston, Brighton, and Canton.
Receives, evaluates, and ascertains information from Security Dispatch Calls in regards to conducts of persons/patients/colleagues to detect dangerous practices, violators of SJMHS policy and procedures, and violations of Michigan Law.
Monitor Digital CCTV (24) Brighton,(32) Livingston, (4) Canton,(32) Chelsea, and (289) Ann Arbor throughout the internal/external portions of the Hospital looking for criminal activity, suspicious circumstances, suspicious persons, and unauthorized entry. When observed, Dispatching Security Police response to investigate the aforementioned activity.
Monitors 221 Temp Track refrigerator alarms, notifies Nursing Management of alarm, and coordinates the response while documenting the incidents electronically.
Monitor, evaluate, and Dispatch over 800 Lennel System Daily Alarms which include panic, unauthorized entry, intrusion, and restricted access alarms.
Act as Liaison between Washtenaw County Civil Parking Citation & Saint Joseph Mercy Health Parking Citation processing; enter the violation information into the data collection system and preparing the violations for Washtenaw County Court adjudication.
Receives and responds to the E-911 system, for all emergencies reported by patients/visitors/employees of our hospital with speed and accuracy and ensuring the appropriate response for any particular calls that are received.
Coordinate and dispatches calls for service for 8 Reception Service Departments
to ensure the proper delivery of customer service, shuttle service, and patient care.
Drafts, maintains, and files daily radio logs, trespass notifications, daily briefings, Code Green Incidents, and other security related documents as needed.
Maintains good rapport and cooperative relationships with internal/external Departments,partners, and community . Helps to identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Conducts behavior in accordance with the Values, Mission, and Code of Conduct of St Joseph Mercy Health System and/or Trinity Health.
Assumes responsibility for the performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Maintains a working knowledge of applicable Federal, State and local laws and regulations,
Trinity Health Standards of Conduct, Organizational Integrity Program, and Security Police policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Provides pager exchange as needed.
High school education or GED equivalent.
Previous Call Center, Operator Console and/or Security Dispatch experience is preferred. Previous experience in a healthcare setting is preferred.
2-3 years of computer experience. Familiarity with Windows, Microsoft Office, Hugs, Temp Track would be a plus.
Applicants demonstrating dependability and flexibility in scheduling will be given preferential consideration.
Able to exercise judgment when responding to high-stress and emergency situations.
Able to assess and respond appropriately to computer and system problems.
Able to speak clearly, with a pleasant voice, using proper English grammar.
Knowledge of health system locations, campuses, departments, and staff.
Ability to read and write the English language.
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
St. Peter’s serves in the spirit of the gospel as a compassionate and transforming healing presence in our communities.
With more than 11,000 employees in more than 185 locations, St. Peter’s Health Partners is the Capital Region’s largest and most comprehensive not-for-profit integrated health care network, which provides high-quality, compassionate, and sophisticated care to thousands of people every day. St. Peter’s Health Partners is a member of Trinity Health. For more information, please visit www.SPHP.com.
Offices: 315 South Manning Blvd, Albany, NY 12208, US
There are currently 618 open customer service & support positions in Ann Arbor, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, St. Peter's Health Partners, Plum Market, DICK'S Sporting Goods, Kroger, among others. Browse the listings above to see every active employer.
Yes — 48 of the 618 open customer service & support positions offer remote or hybrid work (23 remote, 25 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
