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Medical Screener - Reception Technician (Customer Service)
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Medical Screener - Reception Technician (Customer Service)
Allentown, Pennsylvania, United States · On-site
Entry level$111M raised
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Sta…
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Full-time
high school
Posted 43d ago
~40 hrs/week
Responsibilities
The Mortgage Advisor provides financial counseling to Credit Union members and manages the mortgage loan application process to support loan growth. They also develop relationships with the real estate community and monitor sales pipelines to ensure timely loan closings.
Requirements
Candidates must have a high school diploma and ideally three years of real estate lending experience. NMLS registration is required upon hire, along with proficiency in mortgage origination software and knowledge of lending regulations.
Full job description
General Summary (What is done and why)
The Mortgage Advisor provides quality real estate lending expertise through financial counseling and product awareness to Credit Union members regarding their real estate financing needs and generates investment quality mortgage loans by taking loan applications in support of loan growth objectives.
Essential Functions, in Priority Order (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
1.Provide financial counseling through interviewing, pre-qualifying, and the mortgage loan application process. Time: 50%
2.Monitor and manage sales pipeline consisting of mortgage applications taken but not yet closed; follow-up with mortgage operations personnel as necessary to obtain loan status and outstanding conditions; assist with clearing of underwriting conditions as necessary; re-structure loan terms and programs as necessary; monitor interest rate lock periods to ensure that locked rates are not allowed to expire; verify closing figures with operations personnel prior to loan closing. Time: 20%
3.Develop and maintain relationships with the real estate/builder community to promote real estate loan programs. Represent the Credit Union at community real estate functions. Give educational presentations within the community. Time: 20%
4.Work with branch lending personnel regarding real estate programs. Provide educational support to branches and members. Time: 10%
Education (Minimum education required to perform the duties of this position)
· High school diploma or equivalent.
Experience (Minimum experience required to perform the duties of this position)
In addition to the education requirement:
·Three years real estate lending experience desired.
·NMLS registration required upon hire.
Knowledge, Skills and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
·Thorough business knowledge of the real estate lending industry.
·Demonstrated secondary market skills and knowledge.
·Excellent communication skills.
·Knowledge of real estate laws, regulations, policies, and compliance.
·Ability to develop or improve loan products.
·Ability to develop strategy for seminars, presentations, and trade shows.
·Strong mathematical skills and ability to perform complex financial calculations with a financial calculator.
·Strong proficiency with sales systems, including CRM, Origination Software, and other common Microsoft office applications. Specific knowledge or ability with Ellie Mae Encompass origination software preferred.
Required Competencies
·Problem Solving
·Dealing with Ambiguity
·Time Management
·Demonstrates Courage
·Drive for Results
·Interpersonal Savvy
·Customer Focus
·Integrity and Trust
·Self-Development
·Business Acumen
Mental Requirements
·Ability to analyze and evaluate information.
·Ability to use good judgment and make sound decisions quickly.
·Ability to work and reason under pressure.
·Ability to prioritize in a multi-task environment.
·Ability to maintain a positive attitude and professional image.
·Ability to interpret lending guidelines and regulations.
·Demonstrated understanding of guidelines necessary to generate real estate loans.
Tools and Equipment Used
·All available general office equipment as needed.
·All available computer software and hardware as needed.
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
·Daily, personal/written/phone contact with Credit Union staff.
·Daily, personal/written/phone contact with Credit Union management.
·Daily, personal/written/phone contact with Real Estate community.
·Daily, personal/written/phone contact with Credit Union members.
·Daily, personal/written/phone contact with vendors.
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading detailed reports and computer screens. Deadlines, workloads, and pressure to achieve goals may cause increased stress levels.
Working Conditions (Typical working conditions with this type of work and environment hazards, if any, that may be encountered in performing the duties of this position)
Internal – Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External – Some overnight travel may be required; however, information on environmental conditions is not available.
Insured by NCUA. 2025 Top 10 Inspiring Workplaces in North America, 2025 American Banker Best Credit Unions to Work For
Industry
Financial Services
Company size
501-1,000 employees
Founded
1949
Headquarters
St Joseph, Michigan
LinkedIn followers
7,243
How it all started.
United was founded in 1949 by people just like you who believed in the values of the community and who believed in service to one another. We’ve been serving Members ever since, growing into who we are today with the knowledge that strength in numbers brings opportunities and prosperity to all of us.
We’re dedicated to serving you.
Today our Members enjoy the wide range of personal and business banking products we offer, at the best possible rates. We’ve partnered with 900+ employers to extend our offerings and benefits to their employees and affiliates.
As a credit union, we take pride in the advantages we can offer over traditional banks, like typically fewer fees and greater investments in local communities. And our dedication to service and community doesn’t stop at our branch doors—it extends into the schools, restaurants, and other small businesses in every community we serve and support. The Members who work at United are rooted in their communities—your communities—as neighbors, volunteers, and mentors.
Built for the future.
United has more than 30 branches covering seven states, and more than $4.0 billion in assets. Our headquarters are located in St. Joseph, Michigan, with branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, Ohio, and Pennsylvania—and growing.
We are people helping people.
We take our commitment to both our Members and our communities to heart. That’s what makes a difference in how you experience our people, services and benefits.
Insured by NCUA.
Offices: 150 Hilltop Rd, St Joseph, Michigan 49085, US · 1075 Washington Ave., Holland, MI 49423, US · 1170 Bible Way, Reno, NV 89502, US · 116 Eastlawn Drive, Marion, OH 43302, US · 8900 Jenny Lind Rd., Fort Smith, AR 72908, US
Personal FinanceBusiness ServicesCorporate Partnershipand Online BankingBankingNon ProfitPersonal FinanceFinancial Services
How many Customer Service & Support jobs are open in Allentown, PA right now?
There are currently 683 open customer service & support positions in Allentown, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Allentown, PA?
Companies currently hiring include Lehigh Valley Health Network, St. Luke's University Health Network, CVS Health, AutoZone, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Allentown, PA?
Yes — 59 of the 683 open customer service & support positions offer remote or hybrid work (40 remote, 19 hybrid).
How do I apply for Customer Service & Support jobs in Allentown, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.