Position Summary: Executes goals and objectives set by the Customer Service Manager to ensure excellent service to our customers, both internal and external. Builds proficiency in the administration of data within the CD…
Skills: Customer Service, Data Entry, Warehouse Management Systems, Inventory Management, Order Fulfillment
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer service, Communication, Problem solving, Computer proficiency, Interpersonal skills
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Sales, Territory management, Clinical support, Technical in-services, Communication
Allentown, Pennsylvania, United States · Remote OK
$98k–$156k/yr
Senior
Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote in Philadelphia, Chicago/Northern Illinois, Wisconsin or New York City Salary Range: $97,561.00 - $1…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Communication, Customer care, Merchandising, Inventory management
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Call center operations, Switchboard operation, Multitasking, Data entry, Customer service
St. Luke's University Health Network
Critical Care Communications Specialist
Allentown, Pennsylvania, United States · On-site
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Critical care transport coordination, Emergency communications, EMS dispatch, Flight following, Resource management
Final Mile Delivery, Assembly, Repair Contractor Teams - Allentown PA
Allentown, Pennsylvania, United States · On-site
$40k–$100k/yr
Entry level
Overview Join Our Growing Network of Delivery & Assembly Contractors! Earn $40,000–$100,000+ annually (based on location and the work you choose to accept). Weekly settlements. High demand right now for basketball hoop i…
Allentown, Pennsylvania, United States · Remote OK
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Record, Communication Skills
Overview $12.50 / Hour Joining our Dorney Park team means you’ll play a key role in keeping our park clean and our guests happy. You’ll also... Empty and dispose of trash and maintain clean trash containers in assigned a…
Skills: Cleaning, Trash disposal, Restroom maintenance, Chemical safety, Customer service
St. Luke's University Health Network
Retail Pharmacy Technician - Full Time
Allentown, Pennsylvania, United States · On-site
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Pharmacy operations, Medication dispensing, Insurance claims processing, Data entry, Customer service
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Allentown, Pennsylvania, United States · Remote OK
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Record, Communication Skills
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Inventory management, Team development
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Experienced Sales Consultant-Mercedes-Benz of the Lehigh Valley
Allentown, Pennsylvania, United States · On-site
$85k/yr
Mid level
Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned veh…
Skills: Customer service, Sales, Negotiation, Vehicle demonstration, Lead follow-up
Confie
Up to $2,500 Sign-On Bonus Opportunity! Insurance Sales Representative/Sales Trainee
Allentown, Pennsylvania, United States · On-site
$16/hr–$20/hr
Entry level
We are GROWING and we are searching for you! Join our team and unlock your potential. Sign-On Bonus Opportunity! *Unlicensed: Up to $1,500 *Licensed: Up to $2,500 Pay Range: For a Insurance Sales Representative is $16-$2…
Description About the Role Estimated first-year earnings range: $55,000 - $75,000Uncapped commission and earnings.Training Pay of $18.00 per hour for 6 weeks.This position sells pre-need and at-need funeral services and …
Skills: Sales, Lead Generation, Prospecting, Customer Service, Microsoft Excel
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer r…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$19/hr
Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The Customer Service Representative manages customer information, processes shipping and receiving documentation, and ensures timely order fulfillment within the warehouse management system. They also collaborate with operations personnel to handle scheduling, inventory reporting, and professional communication with internal and external customers.
Requirements
Candidates must have a High School Diploma or GED and at least two years of prior customer service experience. Proficiency in Microsoft Office, strong communication skills, and the ability to work in a detail-oriented manner are required.
Full job description
Position Summary: Executes goals and objectives set by the Customer Service Manager to ensure excellent service to our customers, both internal and external. Builds proficiency in the administration of data within the CDS warehouse management system and client systems; ensures that client inventory management and order fulfillment responsibilities are completed in a timely fashion and with the highest standard of service.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned as required, and may vary by site.
Comply with the Company attendance/tardiness standards as well as all other company policies, procedures, and expected standards of behavior.
Process and monitor shipping and receiving documentation and transactions, including orders, receipts, and bills of lading.
Enter and effectively manage all customer information using the appropriate company software (WMS, Foxware, SAP, etc.)
Address and professionally respond to all phone calls and e-mails from internal and external customers and carriers.
Collaborate with operations personnel to execute an efficient and timely appointment scheduling and order-handling.
Receive process, enter, and verify customer orders and returns.
Communicate appropriately and professionally with all customers and co-workers.
Answer all customer questions in a timely manner by providing the appropriate level of detail to satisfy any customer concerns.
Generate reports as requested by clients and as requested by CDS Customer Service Management.
Maintain other shipping records for returned goods, drop loads or damaged products.
Acknowledge customer orders and immediately enter them into the warehouse management system when necessary.
Assist Operations to ensure no over scheduling and that there is an appropriate inventory.
Initiate required action in response to customer requests for order changes, and communicate changes to the appropriate personnel/department.
Inbound/Outbound transportation scheduling.
Submission of daily, weekly, and monthly inventory reports.
Assist in covering the dock office when needed.
Assist in generating billing reports.
Assist in customers inquiries on physical cycle counts.
Scan all BOLs to the DMS Google Drive at the end of the day.
Use specific customers TMS Portals to route, retrieve Shipment IDs, manifest & placards for orders to be processed by OPS team.
Supervisory Responsibilities: This position has no supervisory responsibilities.
Qualifications: In order to perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements outlined below are representative of the knowledge/skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to use a computer, word processing and spreadsheet software is required.
Required Education and/or Experience:
High School Diploma or General Education Degree (GED)
Two (2) or more years of prior Customer Service Experience
Excellent written and verbal communication skills
Experience using Microsoft Office Suite, including Microsoft Excel
Must be organized and detail-oriented
Must display a high level of effort and commitment to performing work, operate effectively within the organizational structure, and demonstrate trustworthiness and responsible behavior
Must be reliable and dedicated
Preferred Education and/or Experience:
Prior experience in transportation, logistics, or supply chain
Prior inventory control experience
Prior warehouse software experience
Language Skills: Ability to speak, read, and write in the English language. Ability to compose reports, business correspondence and procedure manuals. Ability to effectively communicate information inverbal or written format and effectively respond to questions from groups of managers, clients, employees, customers and the general public.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to correctly read, interpret and process lengthy strings of individual digits in their correct order.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands outlined below are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Sit for extended periods of time.
Use hands to finger, handle, touch or manipulate items.
Occasionally stoop, kneel or crouch.
Have vision abilities to include proximate vision, color vision and the ability to adjust focus.
Related keywords
Customer ServiceWarehouse Management SystemWMSFoxwareSAPInventory ManagementOrder FulfillmentShippingReceivingBills of LadingMicrosoft OfficeExcelLogisticsTransportationSupply ChainInventory Control
Your Trusted Partner in 3PL and Public Warehousing
Industry
Warehousing and Storage
Company size
501-1,000 employees
Founded
1996
Headquarters
Wharton, New Jersey
LinkedIn followers
1,027
At Customized Distribution Services, Inc. (CDS), we don’t just manage logistics - we power your business growth with dynamic 3PL solutions. From precise inventory management to seamless order fulfillment, public warehousing, and specialized services like pick and pack, kitting, and cross-docking, our nationwide network of cutting-edge distribution centers is built to scale with your needs.
Using advanced tech like radio-frequency warehouse management systems, we give you real-time control, unmatched accuracy, and efficiency at every step. Whether you’re looking to streamline e-commerce fulfillment or need secure, temperature-controlled storage, CDS ensures your operations run smoothly - so you can focus on what matters most: growing your business.
Let’s transform your supply chain into a competitive advantage. We’re here to help drive your success - every step of the way.
Offices: 20 Harry Shupe Blvd, Wharton, New Jersey 07885, US · 2600 Belfast Keller Rd, Richmond Hill, Georgia 31324, US · 1960 Weaversville Rd, Allentown, Pennsylvania 18109, US · 401 South 41st Street Suite E, Muskogee, Oklahoma 74403, US · 301 Middlesex Center Blvd, Suite 3a, Monroe Township, New Jersey 08831, US
Custom 3PL SolutionsNationwide Public WarehousingE-Commerce FulfillmentReal-Time Inventory ManagementOrder Processing and Pick and PackCold Storage and Temperature-Controlled WarehousingScalable Distribution for Growing BusinessesEnd-to-End Supply Chain ServicesTechnology-Driven 3PLLast-Mile Delivery Solutions
How many Customer Service & Support jobs are open in Allentown, PA right now?
There are currently 683 open customer service & support positions in Allentown, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Allentown, PA?
Companies currently hiring include Lehigh Valley Health Network, St. Luke's University Health Network, CVS Health, AutoZone, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Allentown, PA?
Yes — 60 of the 683 open customer service & support positions offer remote or hybrid work (40 remote, 20 hybrid).
How do I apply for Customer Service & Support jobs in Allentown, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.