PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting …
Skills: Patient Registration, Electronic Medical Records, Insurance Verification, Payment Collection, Customer Service
Entry-Level Management Trainee | Business Development
Alexandria, Virginia, United States · On-site
Entry level
Are you looking for an entry-level management career in business development, marketing, promotions, or sales? We are seeking motivated individuals who want to build a long-term career — not just find another job. Due to…
Skills: Business Development, Account Management, Sales, Marketing, Client Relations
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Surgical Coordinator - Ambulatory Services - Ambulatory Services - Northern Virginia - Fairfax, VA
Alexandria, Virginia, United States · On-site
$20/hr–$34/hr
Mid level$600K raised
Kids Are Our Everything. Department 10071 Northern Virginia Clinics Pay Range $20.83 - $34.71 About this Role: Schedule, pre-certifies for both the physician and facility, verify insurance eligibility, review benefits to…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Job DetailsJob Location: ALEXANDRIA, VA 22314Position Summary In most organizations Accountants are behind the scenes running the numbers. In our organization, the Pension Accounting team is on the front lines of taking …
Skills: GAAP, Pension Accounting, Financial Reporting, Accounts Receivable, Bank Reconciliation
Job DetailsJob Location: 103 ORONOCO STREET - ALEXANDRIA, VA 22314Position Summary In most organizations Accountants are behind the scenes running the numbers. In our organization, the Pension Accounting team is on the f…
Skills: GAAP, Pension Accounting, Financial Reporting, Accounts Receivable, Bank Reconciliation
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningfu…
Skills: Program Coordination, Group Exercise Instruction, Personal Training, Budgeting, Marketing
Children's National Hospital
Medical Technician - Ambulatory Services - Northern Virginia - Hamaker
Alexandria, Virginia, United States · On-site
$19/hr–$32/hr
Entry level$600K raised
Kids Are Our Everything. Department 10071 Northern Virginia Clinics Pay Range $19.65 - $32.75 About the Role: In collaboration with the Registered Nurse, under the direction of the Attending Physician and Clinic Operatio…
Overview Chart House Alexandria, VA Restaurant Manager Chart House Alexandria is seeking a dedicated Restaurant Manager to lead one of the city’s most iconic waterfront dining destinations. Renowned for having the …
We are seeking an energetic and highly motivated Event Marketing Assistant to join our growing team. This is an excellent opportunity for individuals looking to launch a career in event marketing, promotional marketing, …
Skills: Event Marketing, Brand Promotion, Customer Engagement, Public Relations, Market Research
Who We Are Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, nation…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Position Summary This is an ONSITE position located in Alexandria, VA. National Capitol Contracting is seeking a SharePoint Specialist to join our team in support of the U.S. Patent and Trademark Office (USPTO). The USPT…
Skills: SharePoint Online, Microsoft 365, Microsoft Teams, OneDrive for Business, Power Automate
As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position. Mission Statement - Empowering members to achieve financial success. Vision Statem…
Skills: Member service, Account processing, Financial product knowledge, Cross-selling, Problem resolution
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Laboratory Technician Assistant 1 Inova Mount Vernon Hospital is looking for a dedicated Laboratory Technician Assistant to join the team! This role will be PRN- (Friday & Saturday nights) Inova is consistently ranked as…
Paradigm, through our independent real estate development, construction and property management companies, delivers a full range of real estate services. Our goal at Paradigm is to create a workplace built on teamwork, r…
Skills: Residential Leasing, Customer Service, Sales, Microsoft Word, Microsoft Excel
Children's National Hospital
Call Center Representative - Northern Virginia - Hamaker Court
Alexandria, Virginia, United States · On-site
$17/hr–$27/hr
Entry level$600K raised
Kids Are Our Everything. Department 10071 Northern Virginia Clinics Pay Range $17.95 - $27.49 About the Role: Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual dep…
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$18/hr–$33/hr
Full-time
high school
Posted 57d ago
~40 hrs/week
Responsibilities
The representative manages the front desk by greeting patients, handling registrations, and verifying insurance and eligibility. They are also responsible for collecting payments and coordinating with medical staff to ensure efficient patient flow.
Requirements
Candidates must be high school graduates with at least 2 years of customer service or administrative experience in a medical setting. Proficiency in EMR systems and familiarity with medical terminology are required, with bilingual skills in English and Spanish preferred.
Full job description
PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.
Demonstrates commitment to Neighborhood Health’s mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay.
DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).
Greets patients, families, and visitors in a courteous, friendly, and professional manner
Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient information including demographics, rendering provider, eligibility & insurance information, pharmacy, and other required fields
Provides patient forms and other necessary documents and then check them over to ensure that required fields are completed appropriately
Answer telephones promptly ensuring that all in-coming lines are always covered
Verifies patient eligibility and insurance coverage prior to every visit
Collects co-pays or deductibles prior to the patient being seen by the provider per established policies and procedures.
Informs patient of their outstanding balance, noted in the EMR, collect said balance, and issue receipts when payment are collected
Provides excellent customer service, handle patient complaints or escalate to Front Desk Representative III and/or Office Manager
Act as a liaison for patients and staff with questions or concerns related to mobile applications including Healow and/or other services offered by Neighborhood Health in lieu of Front Desk Lead and Office Manager
Works closely with Medical and Nursing staff to ensure smooth patient flow and cut down on wait time
Provides patients with support and guidance as needed
Maintains patient waiting areas, office files, and front-desk areas in a manner that is consistently organized, neat and welcoming throughout the day
Attends scheduled staff meeting and other meetings as needed
Adheres to Neighborhood Health Policies and Procedure
Maintain confidentiality of all patient records (HIPAA compliance)
OTHER DUTIES:
Assists with developing, coordinating, and/or recommending improvements in program area
May be assigned to various projects to advance the development or program area
High school graduate/GED with a minimum of 2 years’ experience in customer service or administrative work in medical office settings
Ability to relate to patients, through familiarity with medical terminology
Demonstrated ability to build and maintain good customer rapport
Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base
Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations
Neighborhood Health is a Patient-centered Medical Home committed to delivering the best patient experience and reducing your total cost of care by combining teamwork, information technology, and expert care.
Offices: 1717 S Calhoun St, Fort Wayne, Indiana 46802, US · 3350 E Paulding Rd, Fort Wayne, Indiana 46816, US
How many Customer Service & Support jobs are open in Alexandria, VA right now?
There are currently 828 open customer service & support positions in Alexandria, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alexandria, VA?
Companies currently hiring include Domino's, Starbucks, Albertsons Companies, CVS Health, Michaels Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alexandria, VA?
Yes — 39 of the 828 open customer service & support positions offer remote or hybrid work (11 remote, 28 hybrid).
How do I apply for Customer Service & Support jobs in Alexandria, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.