Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
Akron, Ohio, United States · On-site
$14/hr–$14/hr
Store 2743392: 1900 East Waterloo Rd, Akron, Ohio 44266 Shift Availability Days and Evenings Time Type Part time ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, respons…
Skills: Customer Service, Cash Handling, Inventory Management, Merchandising, Point of Sale Operation
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
Akron, Ohio, United States · Hybrid
$18/hr–$25/hr
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest Management, Inspection, Pesticide Application, Customer Service, Time Management
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
Akron, Ohio, United States · On-site
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Tire Installation, Tire Mounting, Tire Balancing, Tire Rotation, Customer Service
Akron, Ohio, United States · On-site
$16/hr–$17/hr
Store 2743392: 1900 East Waterloo Rd, Akron, Ohio 44266 Shift Availability Days and Evenings Time Type Full time ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, respons…
Skills: Customer Service, Cash Handling, Inventory Management, Staff Supervision, Merchandising
Akron, Ohio, United States · On-site
$21/hr
AKRON METROPOLITAN HOUSING AUTHORITY Job Title: Housing Placement Clerk Reports to: Housing Placement Supervisor Department: Housing Placement Services Date: July 2021 FLSA Status: Non-exempt New Hire: $21.25 Hourly AMHA…
Skills: Customer Service, Data Entry, Office Procedures, Computer Proficiency, Eligibility Determination
Akron, Ohio, United States · On-site
$42k–$52k/yr
About the Team ACCEL Schools is hiring a highly qualified Student Success Coach at Akron Preparatory School in Akron, Ohio. Be part of the difference at Akron Preparatory School! Akron Preparatory School is a public char…
Skills: Student Onboarding, Educational Interventions, Academic Advising, Case Management, Crisis Management
Akron, Ohio, United States · On-site
$42k–$52k/yr
About the Team ACCEL Schools is hiring a highly qualified Student Success Coach at Akron Preparatory School in Akron, Ohio. Be part of the difference at Akron Preparatory School! Akron Preparatory School is a public char…
Skills: Student Onboarding, Educational Interventions, Academic Advising, Case Management, Conflict Resolution
Akron, Ohio, United States · On-site
Overview 170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each clien…
Skills: Concierge Security, De-escalation, Incident Reporting, Investigations, Emergency Response
Akron, Ohio, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Cash Handling
Akron, Ohio, United States · On-site
Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…
Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Cash Handling
Akron, Ohio, United States · On-site
$12/hr–$14/hr
Job Description Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go. As a …
Skills: Food Preparation, Customer Service, Food Safety, Sanitation, Inventory Replenishment
Akron, Ohio, United States · On-site
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Akron, Ohio, United States · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Menu Delivery, Dietary Order Verification, Patient Communication, CBORD System, Clerical Duties
Akron, Ohio, United States · On-site
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relation…
Skills: Beverage Control, Customer Service, Mixology, Wine Knowledge, POS System Operation
Akron, Ohio, United States · On-site
About Us Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conju…
Skills: Vehicle Operation, Forklift Operation, Customer Service, Pre-trip and Post-trip Inspections, Load Securing
Akron, Ohio, United States · On-site
Merchandiser (Part-Time) About Footprint Solutions For more than 20 years, Footprint Solutions has partnered with some of the nation's leading retailers to provide merchandising, installation, and in-store support servic…
Skills: Merchandising, Stocking, Planogram Updating, Auditing, Reporting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Patient Access Representative manages patient registration, scheduling, and pre-registration for various medical procedures in a call center environment. They are responsible for educating patients on benefits, collecting payments, and obtaining necessary demographic and insurance information.
Candidates must have a High School Diploma or GED and at least one year of customer service experience or equivalent training. Proficiency in data entry and knowledge of medical terminology are required.
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.
Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients. As a Patient Access Representative, you will ensure patients and families have an exceptional experience with each interaction. In this role, you will be in a call center environment, answering incoming calls and placing outgoing calls between patients, offices and other departments. This position is a great steppingstone to others in Customer Service or departments within the Cleveland Clinic system.
A caregiver in this position works Monday-Friday from 9:30AM – 6:00PM.
A caregiver who excels in this role will:
Register, schedule and pre-register patients for inpatient, emergency and outpatient tests and procedures.
Educate patients regarding their benefit levels, review eligibility, prepare estimates, advise patients of out-of-pocket expenses, collect payments, apply payments and maintain security of payments.
Complete accurate face-to-face and phone interviews to obtain demographic, insurance, medical and financial information.
Schedule services and provide the physician’s office and/or patient with accurate date and time information, room availability, physician availability, typical time needed to complete the procedure and/or procedures that conflict with each other.
Complete questionnaires to assist departments with preparing for patients.
Utilize the screening tool for self-pay patients to determine any possible payer source.
Refer patients to financial counselors.
Advise patients of and generate Advanced Beneficiary Notice (ABN) and/or Assumption of Financial Responsibility (AFR).
Obtain, scan and index physician orders.
Cross train to staff all patient access areas.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
One year of customer service work experience OR higher education and training
Proficiency in data entry
Knowledge of medical terminology
Excellent customer service skills
Preferred qualifications for the ideal future caregiver include:
One year of hospital clerical or billing work experience
Call center experience
Insurance knowledge
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Your source for health news, tips and information from one of the nation’s top hospitals.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Abu Dhabi Cleveland Clinic Canada Cleveland Clinic Florida Cleveland Clinic London Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Offices: 9500 Euclid Ave, Cleveland, Ohio, US
There are currently 535 open customer service & support positions in Akron, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Circle K, Cleveland Clinic, DICK'S Sporting Goods, Bluegrass Restaurant Holdings, among others. Browse the listings above to see every active employer.
Yes — 24 of the 535 open customer service & support positions offer remote or hybrid work (9 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
