Position Purpose Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and proced…
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Who We Are The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and …
Skills: Customer Service, Insurance Negotiation, Ledger Auditing, Record Keeping, Case Management
MRI Runner – Olympia Orthopaedic Associates Location: Olympia, WA Job Type: Full-time Pay: $17.13 - $23.59 per hour (Pay is determined based on years of experience) Summary of benefits: OOA covers part or all of th…
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A Director of Winery Experiences position in Woodinville, WA is available at Chateau Ste. Michelle. This position is a strategic and dynamic leader responsible for overseeing all guest-facing experiences and operational …
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$17/hr–$26/hr
Mid level
Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
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Position Summary: Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achievin…
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Assistant Store Manager - Sales & Service, Full Time, Spokane - Pottery Barn
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We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
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This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with gen…
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iM3 Inc
Senior Support Technician
Vancouver, Washington, United States · On-site
$35/hr
Senior
iM3 is looking for an experienced Senior Support Technician to join our team in Vancouver, WA. In this role, you'll provide hands-on technical support for precision veterinary equipment, mentor junior technicians, and he…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$35/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, Retirement plans, 401k with company match
Posted 23d ago
~40 hrs/week
Responsibilities
The Customer Service Representative processes financial transactions and manages cash drawers while identifying customer needs to sell bank products. They are responsible for maintaining high levels of customer satisfaction through professional service and effective cross-selling.
Requirements
Candidates must have a high school diploma or equivalent and possess strong cash handling and math skills. Proficiency in Microsoft Office and the ability to work in a fast-paced retail environment are required.
Full job description
Position Purpose
Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and procedures.
Essential Functions
Meet sales and referral goals by identifying and selling Association products and services beneficial to the customers needs. Develop and maintain a current knowledge of new and existing products and services.
Support the Association’s sales objectives and campaigns by actively cross-selling basic products or by referring customers to other Association employees responsible for closing sales.
Process a variety of customer financial transactions in accordance with established policies and procedures. Establish and maintain cash drawer limits according to policy.
Ensure positive perceptions of the Bank by extending a courteous greeting and welcome to customers and visitors. Call customers by name at least one time during the account transaction.
Balance cash drawer and teller transactions in an accurate and secure manner within guidelines.
Take consistent responsibility for the safekeeping of money received for cash drawer and the prompt accounting or transfer of funds to safeguard against loss.
Address customer questions and concerns and refer to appropriate internal resources for resolution to achieve customer satisfaction.
May perform vault duties such as ordering/shipping currency and coin and distributing money to tellers.
Maintain regular and predictable attendance.
Perform related duties and responsibilities as required.
Qualifications & Requirements
Minimum High school diploma or certified equivalency.
Bilingual English and Spanish fluency (speaking, reading and writing) preferred.
CSR I - Typically requires up to one (1) year of teller or cash handling experience in a busy retail environment which requires the use of math skills to pay and receive cash to customers.
CSR II – Typically requires one (1) to two and a half (2.5) years of teller or strong cash handling experience in a busy retail environment which requires the use of math skills to pay and receive cash to customers.
CSR III – Typically requires two and a half (2.5) or more years of teller experience in a financial institution environment, to include commercial bank, savings bank, credit union, or prior experience in a centralized vault type of environment which requires the use of math skills to pay and receive cash to customers.
Ability to demonstrate and maintain a professional, outgoing, and pleasant demeanor at all times.
Effective listening/probing skills necessary to identify customer needs and effectively match with bank products and services
Ability to work in a fast-paced, high-volume cash-handling environment with daily face-to-face customer contact, while providing high level of customer service.
Ability to create general correspondence and communicate effectively in verbal and written formats.
Proficient keyboarding and ten-key/calculator skills. A working knowledge of Microsoft office applications including Word and Excel is preferred. Strong mathematical, organizational, and interpersonal skills.
Ability to meet bonding requirements for employment purposes.
Ability and willingness to work Saturday schedule as needed.
Valid WA driver’s license.
Physical Requirements
The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.
Pay Range
CSR I
The pay range for this position is $18.00 - $30.60
The typical hiring range for this position is $18.00 - $20.66
CSR II
The pay range for this position is $19.44- $33.05
The typical hiring range for this position is $19.44 - $22.31
CSR III
The pay range for this position is $21.00 - $35.69
The typical hiring range for this position is $21.00 - $24.09
The incentive plan for this position is the Community Banking Incentive plan. It is paid out quarterly and annually based on branch and individual performance.
Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers
As a community Bank, we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity, and it’s important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
First Fed invites all qualified interested applicants to apply for our career opportunities. If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools, please email Human Resources via [email protected] or call 360-460-2605. Note: This contact information is reserved solely for job seekers requesting accessibility assistance or accommodation in the application process. Messages left for other purposes may not receive a response.
We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor, and the Employee Polygraph Protection Act.
Proudly PNW like the customers and communities we serve.
First Fed is a member FDIC and Equal Housing Lender.
Industry
Banking
Company size
201-500 employees
Founded
1923
Headquarters
Northwest Washington
LinkedIn followers
3,837
Total funding
$500K
First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service of our customers and communities. First Fed has received recognition for best workplace from Puget Sound Business Journal and best bank from Forbes, Peninsula Daily News, Cascadia Daily news, and Bellingham Alive.
We welcome applicants from all backgrounds – our diversity makes us stronger. In 2023, we celebrated our first 100 years of service. Hopefully with you!
Our Values: Optimism • Respect • Initiative • Growth • Ownership
Member FDIC, Equal Housing Lender, NMLS Institution # 403586
Offices: 105 West 8th Street, Northwest Washington, 98362, US
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How much do Customer Service & Support jobs in Washington pay?
Based on 1777 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,295 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 853 of the 15295 open customer service & support positions offer remote or hybrid work (365 remote, 488 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington