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Jobs at First Fed (Now Hiring) — 8 open

First Fed logoFirst Fed

BSA Investigator

Washington, District of Columbia, United States · Remote OK

$26/hr–$44/hr

Mid level$500K raised

Position Purpose The BSA Investigator is responsible for conducting investigations involving potential money laundering, terrorist financing, fraud, elder financial exploitation, human trafficking, sanctions evasion, and…

Skills: BSA Investigations, AML Compliance, SAR Filing, Enhanced Due Diligence, Financial Crime Analysis

First Fed logoFirst Fed

Customer Service Representative

Port Angeles, Washington, United States · On-site

$18/hr–$35/hr

Mid level$500K raised

Position Purpose Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and proced…

Skills: Cash Handling, Customer Service, Cross-selling, Financial Transactions, Mathematical Skills

First Fed logoFirst Fed

Sr Commercial Credit Underwriter

Bellingham, Washington, United States · On-site

$80k–$122k/yr

Senior$500K raised

Position Purpose The Commercial Underwriter underwrites commercial business and real estate loan requests. The underwriter analyzes financial information, borrower and guarantor business and credit history, tenant leases…

Skills: Commercial Credit Underwriting, Financial Analysis, Loan Structuring, Risk Grading, Credit Analysis

First Fed logoFirst Fed

Customer Service Representative Float - Sequim Ave

Sequim, Washington, United States · On-site

$18/hr–$35/hr

Mid level$500K raised

Position Purpose Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and proced…

Skills: Cash Handling, Customer Service, Cross-selling, Financial Transactions, Mathematical Skills

First Fed logoFirst Fed

Customer Service Representative - Bainbridge

Bainbridge Island, Washington, United States · On-site

$21/hr–$42/hr

Mid level$500K raised

Position Purpose Identify customer needs and sell Association products and services beneficial to customers needs. Process a variety of customer financial transactions in accordance with established guidelines and proced…

Skills: Cash Handling, Customer Service, Cross-selling, Mathematical Skills, Interpersonal Communication

First Fed logoFirst Fed

Fraud Program Coordinator

Bellingham, Washington, United States · On-site

$26/hr–$44/hr

Mid level$500K raised

Position Purpose The Fraud Program Coordinator supports the bank’s efforts to prevent, detect, investigate, and respond to fraud across products, services, and delivery channels. This position helps protect customers and…

Skills: Fraud Detection, Fraud Investigation, Risk Analysis, Case Management, Microsoft Excel

First Fed logoFirst Fed

Internal Auditor

Remote OK

$80k–$111k/yr

Mid level$500K raised

Position Purpose The Internal Auditor will report to the Internal Audit Lead. The Internal Auditor will be responsible for performing internal controls evaluation and testing (SOX COSO framework) and Branch Audits. The I…

Skills: SOX Testing, Internal Controls Evaluation, Branch Auditing, Risk Assessment, COSO Framework

First Fed logoFirst Fed

Salesforce Developer

Bellingham, Washington, United States · Remote OK

$87k–$148k/yr

Mid level$500K raised

Position Purpose As a Salesforce developer, you will be responsible for developing customized solutions within the Salesforce platform specifically within Experience Cloud. You will analyze project objectives, create cus…

Skills: Salesforce Development, Apex, JavaScript, Visualforce, Lightning Web Components

First Fed logo

BSA Investigator

First Fed

Washington, District of Columbia, United States • Remote OK

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Mid level

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  • $26/hr–$44/hr
  • Full-time
  • professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k With Company Match, Employee Stock Ownership Plan
  • Posted 3d ago
  • ~40 hrs/week
  • Remote in Washington, District of Columbia, United States

Responsibilities

The BSA Investigator conducts detailed investigations into potential money laundering, fraud, and other financial crimes to identify risks and ensure regulatory compliance. Key duties include preparing Suspicious Activity Reports (SARs) and performing Enhanced Due Diligence (EDD) reviews for high-risk customers.

Requirements

Candidates must have at least 4 years of experience in BSA/AML, fraud, or compliance within a financial institution. Strong analytical skills and experience with SAR preparation and regulatory requirements are essential.

Full job description

Position Purpose

The BSA Investigator is responsible for conducting investigations involving potential money laundering, terrorist financing, fraud, elder financial exploitation, human trafficking, sanctions evasion, and other suspicious or criminal activity. This position serves as the primary investigator for Bank Secrecy Act (BSA) cases requiring formal investigation, including Suspicious Activity Report (SAR) filings and continuing activity SAR reviews.

The BSA Investigator performs detailed analysis of customer activity, account relationships, and transaction patterns to identify financial crime risk, determine appropriate regulatory reporting requirements, and document investigative findings. The role also conducts Enhanced Due Diligence (EDD) reviews, supports the Bank's high-risk customer program, and serves as a subject matter resource to BSA Specialists and other business units.

Essential Functions

  • Serve as the primary investigator for BSA cases escalated from monitoring systems, staff referrals, customer due diligence reviews, law enforcement inquiries, and other internal or external sources.
  • Analyze customer relationships, transaction activity, account behavior, and supporting documentation to identify suspicious activity and assess financial crime risk.
  • Determine whether suspicious activity warrants regulatory reporting and prepare Suspicious Activity Reports (SARs) in accordance with regulatory requirements.
  • Conduct continuing activity reviews and prepare SAR refiles within required regulatory timeframes.
  • Prepare detailed investigative summaries, case findings, and recommendations that are clear, accurate, and well supported.
  • Present cases and investigative findings to management, SAR Committee, auditors, examiners, or other stakeholders as required.
  • Conduct Enhanced Due Diligence (EDD) reviews for high-risk customers and other complex customer relationships requiring additional analysis.
  • Identify suspicious activity trends, emerging financial crime typologies, monitoring gaps, and opportunities to improve detection and investigative processes.
  • Assist management with regulatory examinations, independent audits, law enforcement requests, and internal reviews.
  • Maintain complete, accurate, and well-documented case files in accordance with regulatory requirements, internal procedures, and record retention standards.

Secondary and Back-up Responsibilities

  • Assist with fraud investigations, fraud alerts, fraud operational activities, account reviews, account restrictions, and other fraud prevention activities as assigned.
  • Conduct fraud investigations and prepare fraud-related SAR filings as assigned.
  • Provide guidance and support to BSA Specialists regarding alert reviews, referrals, case escalation decisions, investigative documentation, and customer risk assessment.
  • Assist with development and maintenance of policies, procedures, workflows, and investigation standards.
  • Participate in monitoring rule reviews, alert effectiveness assessments, and recommendations for program enhancements.
  • Assist with department training initiatives and cross-training efforts.
  • Serve as backup support for BSA and fraud functions as needed.

Qualifications & Requirements

  • Minimum 4 years of financial institution experience in BSA/AML, investigations, fraud, compliance, auditing, law enforcement, or related field, preferably in a financial institution or similarly regulated environment
  • Experience conducting investigations involving suspicious activity.
  • Has experience working in BSA, AML, OFAC, and in completing Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), suspicious activity monitoring, and related regulatory requirements
  • Strong analytical, investigative, and problem-solving skills with the ability to evaluate complex customer relationships and financial activity.
  • Experience reviewing complex customer account relationships and transaction activity.
  • Strong writing skills with ability to prepare detailed investigative summaries and SAR narratives.

 

Preferred-

  • CAMS certification.
  • Verafin experience.
  • SAR preparation experience.
  • Experience performing EDD reviews.
  • Experience supporting regulatory examinations or independent audits.
  • Knowledge of fraud investigations including account takeover, elder exploitation, check fraud, synthetic identity fraud, and other financial crimes.

Physical Requirements

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones.  Work activities involve combinations of sitting/standing for extended periods.

Pay Range

  • The pay range for this position is $26.45 - $44.96
  • The typical hiring range for this position is $26.45 - $30.35
  • The incentive plan for this position is the Partnership Incentive plan. It is paid out quarterly with a 5% target payout.
  • Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more!  Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers 

As a community Bank, we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity, and it’s important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

First Fed invites all qualified interested applicants to apply for our career opportunities.  If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools, please email Human Resources  via [email protected] or call 360-460-2605.  Note: This contact information is reserved solely for job seekers requesting accessibility assistance or accommodation in the application process.  Messages left for other purposes may not receive a response.

We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor, and the Employee Polygraph Protection Act.

Related keywords

BSAAMLOFACSAREDDCDDMoney LaunderingTerrorist FinancingFraudElder Financial ExploitationHuman TraffickingSanctions EvasionVerafinCAMSFinancial CrimeRegulatory Compliance

About First Fed

LinkedInVisit site

Proudly PNW like the customers and communities we serve. First Fed is a member FDIC and Equal Housing Lender.

Industry
Banking
Company size
201-500 employees
Founded
1923
Headquarters
Northwest Washington
LinkedIn followers
3,818
Total funding
$500K

First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service of our customers and communities. First Fed has received recognition for best workplace from Puget Sound Business Journal and best bank from Forbes, Peninsula Daily News, Cascadia Daily news, and Bellingham Alive. We welcome applicants from all backgrounds – our diversity makes us stronger. In 2023, we celebrated our first 100 years of service. Hopefully with you! Our Values: Optimism • Respect • Initiative • Growth • Ownership Member FDIC, Equal Housing Lender, NMLS Institution # 403586

Offices: 105 West 8th Street, Northwest Washington, 98362, US

Personal BankingHome LoansSavings AccountsCredit CardsBusiness BankingCommercial LoansSBA Loansand Investment ServicesMortgageFinance
View all jobs at First Fed

About First Fed

LinkedInVisit site

Proudly PNW like the customers and communities we serve. First Fed is a member FDIC and Equal Housing Lender.

Industry
Banking
Company size
201-500 employees
Founded
1923
Headquarters
Northwest Washington
LinkedIn followers
3,818
Total funding
$500K

First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service of our customers and communities. First Fed has received recognition for best workplace from Puget Sound Business Journal and best bank from Forbes, Peninsula Daily News, Cascadia Daily news, and Bellingham Alive. We welcome applicants from all backgrounds – our diversity makes us stronger. In 2023, we celebrated our first 100 years of service. Hopefully with you! Our Values: Optimism • Respect • Initiative • Growth • Ownership Member FDIC, Equal Housing Lender, NMLS Institution # 403586

Offices: 105 West 8th Street, Northwest Washington, 98362, US

Personal BankingHome LoansSavings AccountsCredit CardsBusiness BankingCommercial LoansSBA Loansand Investment ServicesMortgageFinance
View all jobs at First Fed

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