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$120k–$200k/yr
Full-time
professional certificate
401K with employer match, Immediate vesting, 3 weeks paid time off, 6 paid holidays, Medical insurance, Company van/truck
Posted 21d ago
~40 hrs/week
Responsibilities
Diagnose and resolve residential and light commercial plumbing issues from initial diagnosis to completion. Provide technical mentorship and training to apprentices to develop the next generation of plumbers.
Requirements
Must hold a valid Washington PL01 plumbing license and demonstrate technical excellence in service plumbing. Candidates should possess high character, professional communication skills, and a desire to teach others.
Full job description
If you hold a Washington PL01 or PL02 plumbing license, love the service side of the trade, and believe in your ability to work within a performance pay model to comfortably hit $120,000/year with a realistic earning opportunity of $160,000+, then read on. Mr. Rooter Plumbing of Portland & Seatle is a regional company that only does plumbing and is held 100% by involved husband and wife owners, not a remote private equity fund. We have shops in Longview, Lynnwood, Seattle, Tacoma, and Vancouver.
Mr. Rooter Plumbing welcomes ambitious team members who appreciate the importance of the plumbing profession
Do you love service plumbing because you go home each night knowing that your work restored another person’s quality of life?
Is it a point of pride for you to serve your customers through the whole process from the initial diagnosis through the finished work, instead of taking leads from a salesman or handing off work to an install crew?
Are you a courteous professional who can earn a customer comment like this for the team’s collection of 7,000+ five-star reviews?
We had an absolutely fantastic experience working with Brian and Cameron from Mr. Rooter. After a few bad experiences with plumbers, it was a relief to work with these guys. They arrived on time, did a quality job and were really nice people on top of it. We will absolutely continue to use them and recommend them going forward, thanks for making our plumbing experience a great one! (Google Review)
At Mr. Rooter Plumbing of Portland & Seattle we protect the health of our community through the most professional resolution of water and wastewater system problems. If you bring high character and ambition we invite you to continue your journey in the noble, plumbing profession as part of our team.
What Mr. Rooter Plumbing expects of the Licensed Washington Service Plumber
The primary responsibilities include:
Follow the Mr. Rooter customer service system. Earn trust, diagnose residential plumbing problems, and present multiple options with up-front, flat-rate pricing for customer approval before starting any work. Personally complete every step of the process. Mr. Rooter Plumbing resolves 90% of calls in a single visit.
Demonstrate technical excellence in service plumbing. Mr. Rooter does not perform new construction or heavy commercial work. Our focus is residential service with similar work for light commercial sites. Expect lots of fixtures, water heaters, leak repairs, water services, and re-pipes.
Train the next generation of the plumbing trade. Not all plumbers are assigned a full-time apprentice, however each one makes themselves available as a remote technical reference and hosts occasional ride-alongs for trainees collecting hours toward their own PL04, PL02, or PL01 license.
The ideal candidate brings these attributes and experiences:
Exemplifies the courteous, professional attributes of the Mr. Rooter brand in every personal interaction. People trust Mr. Rooter Plumbing to help them in their homes during a time of vulnerability and need. We respect and serve all customers with an aim to restore their quality of life, whether their home is a new mansion or an aging trailer. Every job is followed by a customer satisfaction survey, linked to the team member who performed the work.
Likes to get work done. The Plumbers who do the best in our shop enjoy efficiency. They take personal satisfaction in showing up for a job with a well-stocked truck, solving the homeowner’s problem, and moving on to save the day at the next house without unplanned trips to the supply house or having to come back tomorrow to finish the job.
Possesses the desire and patience to teach others the trade. Mr. Rooter is committed to developing a new generation of Plumbers who excel in the profession. We invest in our Apprentices with formal, academic training well-above the state requirements and we want each of our WA Licensed Plumbers to continue the hands-on training for an Apprentice regularly riding with them.
How Mr. Rooter Plumbing supports the Licensed Washington Service Plumber
The WA Licensed Plumber will join a supportive team working for a Branch Manager who has served at Mr. Rooter for 9 or more years and a head of operations with 23 years at our company. Both are accessible instantly with a phone or video call from the jobsite. In addition to supportive management Mr. Rooter provides the training, equipment, and environment required to succeed:
Proven history of generating consistent work for our team. Mr. Rooter Plumbing has served Portland & Seattle for 30 years. Our local team is in the top 5% of all plumbing companies in the nation by size. Today we are turning down work in Washington because demand exceeds the capacity of our team. We need more plumbers.
Jobs close to where you live. We serve Western Washington from Snohomish County to the Oregon border, so there are job locations close to home no matter where you live. You may choose to be based in Lynnwood, Seattle, Tacoma, Longview, or Vancouver.
Plumbing focus for excellence in the trade. With private equity buyouts and consolidation of the home services industry over the last 5 years, shops must be large enough to compete. We are because of our geographic coverage of the PNW’s two largest metro areas. But, unlike the multi-trade businesses we remain focused on plumbing, drains, and sewers. As a licensed plumber you will enjoy an employer that prioritizes your trade, because it is our only trade, and feel the support of managers and office team members who understand plumbing deeply.
Total compensation and benefits include:
· Performance pay based on the value of completed jobs with no pay limit. A Washington PL01 who matches the averages of our existing team for job size and conversion rate can comfortably expect $120,000 / year, with above average performance realistically earn $160,000, and with top-tier performance clear $200,000.
· 401K with generous employer match and immediate vesting. 100% match on the first 3%, 50% on the next 2%.
· 3 weeks paid time off
· 6 paid holidays plus paid time off
· Excellent medical insurance with $6,900 per year paid toward your premium by Mr. Rooter
· Company van/truck that you drive home, fuel card, uniforms and laundry service
Apply today to explore whether Mr. Rooter Plumbing is the right place for you to serve in the Plumbing Profession.
Residential and commercial plumbing and drain cleaning company part of the Neighborly® community of home service experts
Industry
Consumer Services
Company size
51-200 employees
Founded
1970
Headquarters
Waco, TX
LinkedIn followers
3,384
For consumer services visit https://www.mrrooter.com.
To discover more about franchising opportunities in your area, visit www.MrRooterFranchise.com.
Established in 1970, Mr. Rooter is the second largest full-service plumbing and drain cleaning company in the U.S. Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter franchisees provide services to both residential and commercial customers at more than 200 locations in the United States and Canada and more than 100 locations internationally through master licensees. Mr. Rooter began franchising in 1974 and is a subsidiary of The Dwyer Group. For more information or to find the location nearest you, please visit our website at https://www.mrrooter.com.
Offices: 1010 University Parks, Waco, TX 76707, US
PlumbingCustomer Serviceand Drain CleaningConstructionResidentialService IndustryHome ServicesWater PurificationPlastics and Rubber ManufacturingCommercial
How much do Customer Service & Support jobs in Washington pay?
Based on 1777 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
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