COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest q…
Skills: Team leadership, Retail operations, Inventory management, Customer service, Staff training
Lancaster Township, Pennsylvania, United States · On-site
Entry level
Sales Assistant (Part-Time) Lancaster, PA | Part-Time | Flexible Schedule Build Your Career with The Exterior Company (TEC) The Exterior Company (TEC) is a trusted leader in roofing, siding, windows, doors, gutters, and …
Skills: Sales, Communication, Interpersonal skills, Networking, Customer service
We are hiring a casual Food Service Host at UPMC Harrisburg! Candidates need to be available to work from 6am to 8pm, including every other weekend & Holiday! Responsible for ensuring guest satisfaction with food service…
Communications Specialist I - STAT MedEvac & UPMC Medic Command
West Mifflin, Pennsylvania, United States · On-site
Entry level$459K raised
UPMC's Center for Emergency Medicine is hiring Full-Time Communications Specialists to support STAT MedEvac’s Communications Center (STATCOM), located in West Mifflin, PA. We are recruiting Communications Specialist I (n…
Skills: Emergency dispatch, Communication, Radio operation, Data entry, Critical thinking
Philadelphia, Pennsylvania, United States · Hybrid
$17/hr–$22/hr
Mid level
Temple University's Beasley School of Law is searching for a Sr Administrative Specialist! Become a part of the Temple family and you will have access to the following: A hybrid work schedule Full medical, dental, vision…
Skills: Administrative support, Customer service, Communication, Microsoft Office Suite, Word
Spring Garden Township, Pennsylvania, United States · On-site
$60k–$80k/yr
Entry level$16M raised
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our employees well, they will treat our customers well. We will continually ask you to think ou…
Description RESPONSIBILITIES: Responsibilities for the Branch Associate I (Teller) position include providing the Bank’s customers with superior customer service, processing transactions efficiently and accurately, such …
Whitpain Township, Pennsylvania, United States · On-site
$100k–$115k/yr
Senior+
Our hospitality-driven real estate brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our…
Skills: Leadership, Sales Management, Hospitality Management, Team Building, Budgeting
Administrative Assistant Metals USA is seeking an Administrative Assistant in Ambridge, PA. Metals USA is a solid, growth oriented, carbon steel (plate, beam and tube) distribution center servicing the defense, commercia…
Skills: Administrative support, Data entry, Microsoft Office, Excel, Access
Millcreek Township, Pennsylvania, United States · On-site
$10/hr–$11/hr
Entry level
Benefits: Promote from within culture Employee discounts Opportunity for advancement Retail Pet Store Associate -Customer Service and Pet Care (Team Member) Flexible Scheduling | Growth Opportunities At Pet Supplies Plus…
Skills: Customer service, Communication skills, Retail operations, POS system operation, Inventory management
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Customer service, Leadership, Team management, Food preparation, Merchandising
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Customer service, Leadership, Team management, Task prioritization, Delegation
WONDERING HOW YOU CAN CONTRIBUTE TO MAKING AN UNFORGETTABLE EXPERIENCE BORN OF HUMANITY WHEN PARTNERING WITH OUR CLIENTS? EXPLORE THIS JOB AND SEE HOW YOU CAN CONTRIBUTE YOUR SKILLS! In this role as Brand Ambassador, you…
WONDERING HOW YOU CAN CONTRIBUTE TO MAKING AN UNFORGETTABLE EXPERIENCE BORN OF HUMANITY WHEN PARTNERING WITH OUR CLIENTS? EXPLORE THIS JOB AND SEE HOW YOU CAN CONTRIBUTE YOUR SKILLS! In this role as Lead Brand Ambassador…
Brand Ambassador - State College (University Park)
Pittsburgh, Pennsylvania, United States · On-site
Entry level
WONDERING HOW YOU CAN CONTRIBUTE TO MAKING AN UNFORGETTABLE EXPERIENCE BORN OF HUMANITY WHEN PARTNERING WITH OUR CLIENTS? EXPLORE THIS JOB AND SEE HOW YOU CAN CONTRIBUTE YOUR SKILLS! In this role as Brand Ambassador, you…
Monroeville, Pennsylvania, United States · On-site
$16/hr–$18/hr
Entry level
Overview NOW HIRING PART-TIME BRAND AMBASSADORS!! COMPETITIVE HOURLY RATE, WITH WEEKLY PAY! NO EXPERIENCE NEEDED!! LeafGuard® is a well-established, successful and growing home improvement company. We are actively seekin…
Skills: Communication skills, Sales lead generation, Networking, Public speaking, Customer engagement
Millcreek Township, Pennsylvania, United States · On-site
Mid level
Benefits: Be part of a neighborly, community-focused team Career Growth & Advancement Opportunities Competitive Pay Pet-First, People-First Environment Bonus based on performance Dental insurance Health insurance Opportu…
Skills: Retail management, Customer service, Team leadership, Sales, Cash handling
Philadelphia, Pennsylvania, United States · On-site
$3k/yr
Entry level
POSITION SUMMARY: The Pennsylvania Horticultural Society is seeking a Marketplace Intern who will gain hands-on professional development and valuable experience in event planning for a thriving nonprofit organization. In…
Skills: Event planning, Logistics, Customer service, Vendor management, Administrative support
Philadelphia, Pennsylvania, United States · On-site
$3k/yr
Entry level
POSITION SUMMARY The Pennsylvania Horticultural Society seeks an Experience & Engagement intern who will gain hands-on professional development and valuable experience in event planning for a thriving nonprofit organizat…
Skills: Event planning, Event logistics, Customer service, Project management, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Major medical insurance, Dental insurance, Vision insurance, 401(k) match program, FSA program, HSA program
Posted 11d ago
~40 hrs/week
Responsibilities
The Retail Store Supervisor supports daily dispensary operations, including opening and closing procedures, inventory management, and regulatory compliance. They are responsible for directing team workflows, training staff, and managing escalated customer concerns to ensure a high-quality customer experience.
Requirements
Candidates must have a High School Diploma or equivalent, 3-5 years of customer service experience, and at least 1 year of team leadership or mentoring experience. Proficiency in retail fundamentals and the ability to perform physical tasks like lifting up to 50 pounds are required.
Full job description
COMPANY OVERVIEW
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you’re interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.
At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Supervisor, you will have:
Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.
Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
Elevated skills in decision making, active listening and problem solving.
Advanced cannabis product knowledge and industry compliance standards.
Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service
CORE JOB DUTIES
Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.
Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
Respond to all employee’s questions, concerns or suggestions and communicate team resource requirements to management.
Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.
Ensure team accountability to compliance with all company policies, procedures, state and local laws.
Manage escalated customer concerns and respond to complex or nonstandard product questions.
Investigate any cash, POS or product discrepancies and escalate/record appropriately.
Troubleshoot technical issues or glitches in POS system.
Verify inventory counts and cash deposit totals; reconcile any discrepancies.
Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.
Ensure a clean and safe environment for employees and customers. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
Ability to walk or stand for extended periods of time
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent
3 - 5 years’ experience in customer service
1+ year experience leading or mentoring a team; cannabis experience preferred
Excellent customer service skills
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
Excellent communication, interpersonal, and persuasive skills
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$24.50—$24.50 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
The company does not offer employment-based visa sponsorshipfor this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice(“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting [email protected] Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career’s pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at [email protected]with questions.
We're on a mission to normalize & professionalize cannabis.
Industry
Alternative Medicine
Company size
1,001-5,000 employees
Founded
2013
Headquarters
Chicago, Illinois
LinkedIn followers
72,410
Total funding
$798M
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
Offices: 600 W Fulton St, Chicago, Illinois 60661, US
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1970 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 29,013 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1579 of the 29013 open customer service & support positions offer remote or hybrid work (703 remote, 876 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania