Philadelphia, Pennsylvania, United States · On-site
Temple University's Kornberg School of Dentistry is searching for a Call Center Representative! As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation i…
Skills: Call center operations, Appointment scheduling, Customer service, Triage, Data entry
Philadelphia, Pennsylvania, United States · Remote OK
$37k–$45k/yr
Temple University's Council for European Studies (CES) is searching for a Conference Administrator, CES! Become a part of the Temple family and you will have access to the following: A remote work schedule Full medical, …
Skills: Event management, Conference planning, Budgeting, Digital asset creation, Registration management
Richland Township, Pennsylvania, United States · On-site
The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: Provides direct and immediate response…
Skills: Customer service, Cash handling, Cross-selling, Financial transactions, Communication skills
Coal Township, Pennsylvania, United States · On-site
$40k–$50k/yr
Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&T retailer in the …
Skills: Sales, Customer service, Communication, Relationship building, Goal-oriented
King of Prussia, Pennsylvania, United States · On-site
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
Skills: Customer service, Product knowledge, Food preparation, Merchandising, Inventory rotation
Philadelphia, Pennsylvania, United States · On-site
$15/hr
Job Description Position: Field Services Technician/Porter Department: Field Services Reports To: Field Services Manager Supervisor: No Exempt: No Direct Reports: None Job Summary The Field Service Technician/Porter will…
Skills: Cleaning, Maintenance, Communication, Time management, Attention to detail
Philadelphia, Pennsylvania, United States · On-site
$23/hr
Philadelphia Dentistry - 1601 Walnut St #1302. Philadelphia, PA 19102 Monday-Thursday 7:15am-5pm, Friday 7:15am-1pm The Front Desk role is a core administrative position within a single dental practice, responsible for s…
Skills: Patient intake, Scheduling, Insurance verification, Payment processing, Customer service
Altoona, Pennsylvania, United States · On-site
SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need pa…
Skills: Retail sales, Sales management, Operational management, Financial management, Performance management
Bridgeville, Pennsylvania, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Cashiering, Customer Service, Sales, Leadership, Training
Bridgeville, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Customer service, Sales
Bridgeville, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Customer service, Sales
Bridgeville, Pennsylvania, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Skills: Haircutting, Hair coloring, Styling, Makeup application, Customer service
Fleetwood, Pennsylvania, United States · On-site
Additional $2.00/hour for shifts worked between 4 p.m.–6 a.m. and all Saturday and Sunday hours. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and…
Skills: Customer Service, Food Preparation, Sales, Communication Skills, Multi-tasking
Haverford Township, Pennsylvania, United States · On-site
Medical Assistant Location: Havertown Organization: Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Overview Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a d…
Skills: Patient care, Vitals documentation, EMR systems, Wound care, Casting
Philadelphia, Pennsylvania, United States · Hybrid
$37k–$45k/yr
Temple University's Council for European Studies (CES) is searching for a Conference Administrator, CES! Become a part of the Temple family and you will have access to the following: A remote work schedule Full medical, …
Skills: Event management, Conference planning, Budgeting, Digital asset creation, Customer service
Pittsburgh, Pennsylvania, United States · On-site
Position Details Job Title: Private Client Consultant Department: Personal Lines Division: Private Client Reports To: Personal Lines Supervisor Contract: No FLSA status: Non-exempt Pay Grade: Position Description The Pri…
Skills: Relationship Management, Personal Lines Insurance, Sales, Policy Management, Client Stewardship
Lancaster, Pennsylvania, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Customer service, Leadership, Team management, Task prioritization, Delegation
Bethlehem, Pennsylvania, United States · On-site
Additional $3.00/hour for shifts worked between 4 p.m.–6 a.m. and all Saturday and Sunday hours. OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single…
Skills: Customer service, Leadership, Team management, Food preparation, Merchandising
Hazleton, Pennsylvania, United States · On-site
$16/hr–$22/hr
Our office, Endodontic Specialists of NEPA PC - Hazleton, is seeking a talented Dental Assistant to join our busy specialty practice. We are looking for a talented and skilled Dental Assistant to help us accomplish our m…
Skills: Customer service, Clerical management, Communication skills, Organizational skills, Multi-tasking
Philadelphia, Pennsylvania, United States · On-site
Summary of Position Provide engineering support for technical issues reported by the North American fleet of Customers, Technical Representatives, P145 Repair Stations, and the Fleet Control Center in a high paced and hi…
Skills: Aviation technology, Technical support, Engineering analysis, Fleet management, Reliability analysis
Philadelphia, Pennsylvania, United States • On-site
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The Call Center Representative is responsible for triaging incoming calls, scheduling patient appointments, and managing cancellations across multiple dental clinics. They must also document patient records accurately in the axium system and assist with insurance information updates.
Candidates must have at least one year of experience handling high-volume calls and multiple phone lines. Proficiency in computer navigation, strong typing skills, and a solid understanding of HIPAA confidentiality standards are required.
Temple University's Kornberg School of Dentistry is searching for a Call Center Representative!
As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th Anniversary.
Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones.
We train the experts who lead the field.
Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs.
Become a part of the Temple family and you will have access to the following:
Full medical, dental, vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!
HOURLY RATE: $22.18 per hour (increase to $23.94 per hour after completion of 90-day probationary period)
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.
Position Summary:
Temple University, Kornberg School of Dentistry is searching for reliable, highly motivated team member with a solid work ethic to effectively and efficiently schedule treatment and admission consultation appointments for patients for our student doctors and/or specialists. Primary responsibilities will include triaging incoming calls requests, scheduling patient appointments within multiple clinics, assisting with appointment cancellation or rescheduling, and documenting and updating patient records in the axium system, including inputting and updating insurance information. The Call Center Rep must be able to multitask and navigate through multiple incoming calls, and language line conferencing for non-English speaking callers while documenting the call electronically. In addition, the Call Center Rep will be responsible for answering patient questions and making independent decisions for complex administrative issues. Preforms other duties as assigned.
Required Education and Experience:
At least one year of related experience handling a high volume of calls and multiple lines. An equivalent combination of education and experience may be considered.
Preferred Education and Experience:
Bilingual Spanish/English.
Previous experience within a dental, medical, or higher education environment.
Required Skills and Abilities:
Understands the importance of maintaining confidentiality under HIPAA standards.
Ability to remain calm and focused, while gaining potential patients’ needs to make the proper appointment.
Must have knowledge of dental and or medical insurance.
Ability to clearly communicate on the phone with patients, including conferencing using the language line for non-English speaking clients.
Ability to navigate through computer platforms, scheduling books and the VoIP telephone, simultaneously.
Ability to work and collaborate with team members.
Ability to manage high-volume of calls in a timely manner and work well under pressure, multitasking while paying close attention to detail.
Must be a natural problem solver and highly adaptable to change.
Must have strong typing skills.
Essential duties:
Provide a professional and polite, customer-focused presence over the telephone.
Answering the main telephone lines for the Dental School clinics.
When scheduling appointment, carefully retrieve patient information necessary to registered them in the system and inform patient of adequate information that must be presented at time of visit, as required.
Assist callers in identifying needs and then routing calls appropriately.
Answering questions of a complex administrative nature from callers.
Send out correspondence pertaining to patient appointment.
Must exercise upmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance to clinic policies and HIPAA requirements.
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annualsecurity-report
You may request a copy of the report by calling Temple University’s Department of Public Safety at 215- 204-7900.
A leading school for the study of art, design, and the built environment.
The Tyler School of Art and Architecture is a community of bold thinkers and makers based at one of the nation’s leading schools for the study of art, design and the built environment. Our home is Temple University, a large, public research university in Philadelphia, a culturally vibrant city and urban laboratory for engaging some of society’s most pressing challenges, and an ideal place for building careers as artists, designers, architects, educators, researchers and planners.
Offices: 12TH AND NORRIS ST, Philadelphia, Pennsylvania 19122, US
View all jobs at Tyler School of Art and Architecture, Temple UniversityBased on 1857 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$107k per year. Individual offers vary with seniority, company size, and specialization.
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