Holmdel Township, New Jersey, United States · Hybrid
$60k–$80k/yr
In 1986, Robert L. Nelson founded the information systems consulting firm of R.L. Nelson and Associates, Inc. (RLN) to serve businesses in the Pittsburgh, Pennsylvania area. RLN grew steadily over the years, delivering q…
Skills: Incident Management, Problem Solving, Customer Service, Networking Fundamentals, Microsoft Office 365
Wall Township, New Jersey, United States · On-site
$15/hr–$16/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Hanover Township, New Jersey, United States · On-site
$20/hr–$28/hr
About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same ma…
Skills: Patient Check-in/Checkout, Insurance Verification, EMR Systems, Payment Collection, HIPAA Compliance
Mount Laurel, New Jersey, United States · On-site
$19/hr–$25/hr
About the Role The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the …
Skills: Surgery Scheduling, Patient Coordination, Insurance Verification, Prior Authorization, Medical Documentation
Elizabeth, New Jersey, United States · Remote Solely
The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a…
Skills: Life Insurance Sales, Lead Management, Communication, Financial Planning, Underwriting Support
Warren Township, New Jersey, United States · On-site
City, State:Warren, New Jersey Title: Banquet Captain Location: Warren, NJ FLSA: Non-Exempt Status: On-call Supervises: Banquets Department Pay Range: $15/hour plus Tips Job Summary: The Banquet Captain is responsible fo…
Skills: Banquet Management, Staff Supervision, Event Coordination, Customer Service, Inventory Management
Short Hills, New Jersey, United States · On-site
$19/hr–$24/hr
Salary Range $19.61 - $24.51* Job Description: Personal Stylist WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for cust…
Skills: Client Communication, Outfit Recommendations, POS Transactions, Digital Selling, Social Media Management
Evesham Township, New Jersey, United States · On-site
$80k–$120k/yr
Auto Body Estimator Burns Collision Center - Marlton, NJ Immediate Opening Burns Collision Center is currently seeking an experienced Auto Body Estimator to join our team. This is an immediate opening for a candidate who…
Skills: Auto Body Estimating, CCC ONE, Collision Repair Procedures, Insurance Adjuster Communication, Repair Plan Management
New Jersey, United States · Remote OK
$54k–$96k/yr
Location: US REMOTE Role Description At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include: - …
Skills: Solution Selling, Territory Management, Consultative Selling, CRM, Account Growth
New Jersey, United States · Remote OK
$54k–$96k/yr
Location: US REMOTE Role Description At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include: - …
Skills: Solution Selling, Territory Management, Consultative Selling, CRM, SWOT Analysis
Woolwich Township, New Jersey, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Merchandising
Chester, New Jersey, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Merchandising
Paramus, New Jersey, United States · On-site
$14/hr–$16/hr
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Valet Parking, Customer Service, Manual Transmission Operation, Parallel Parking, Luggage Handling
Northfield, New Jersey, United States · On-site
$23/hr–$30/hr
Work Location: Northfield, New Jersey, United States of America Hours: 40 Pay Details: $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunitie…
Skills: Financial Expertise, Consultative Advice, Customer Relationship Management, Problem Solving, Communication Skills
Maple Shade Township, New Jersey, United States · On-site
$23/hr–$27/hr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: Inside Sales, Customer Service, Negotiation, Administrative Skills, Telephone Skills
Paramus, New Jersey, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Customer Relationship Management, Digital Selling, Fashion Styling, Communication Skills, Networking
Vineland, New Jersey, United States · On-site
$17/hr–$18/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Merchandising, Inventory management
Hopewell, New Jersey, United States · Remote OK
$71k–$94k/yr
Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, a…
Skills: Clinical assessment, Care management, Utilization management, Analytical skills, Compassion
Nutley, New Jersey, United States · On-site
$16/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Sales, Customer service, Automotive system knowledge, Inventory management, Battery installation
Nutley, New Jersey, United States · On-site
$16/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Sales, Customer service, Automotive system knowledge, Inventory management, POS systems
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Manage and resolve technical support incidents across desktops, servers, and networking equipment via phone, email, and portal. Provide high-level technical assistance to clients and junior technicians while maintaining system documentation and ensuring fast turnaround of requests.
Requires 3+ years of technical experience and a strong knowledge of Microsoft products, Office 365, and networking fundamentals. Professional certifications such as MCSA, Datto, or Fortinet are preferred but not required.
In 1986, Robert L. Nelson founded the information systems consulting firm of R.L. Nelson and Associates, Inc. (RLN) to serve businesses in the Pittsburgh, Pennsylvania area. RLN grew steadily over the years, delivering quality services to multinational Fortune 500 companies and many other privately and publicly held businesses throughout the eastern United States.
In 2007, RLN joined forces with Vertical Solutions, a Pittsburgh-based IT services firm, to create Vertilocity – an R.L. Nelson and Associates Company. The combined service offering and expertise spurred additional growth, and the company opened a new office outside of Denver, Colorado in 2012.
In 2021, Vertilocity joined HBK, where they found shared values around client relationships and service. Vertilocity now has locations in North Carolina, Colorado, New Jersey, and Pennsylvania as well as team members around the country.
Continued growth requires talent, so we continue to seek capable, dedicated professionals in different capacities across our family of companies. Our recruits choose their career paths. We want you to excel in your career as part of a dynamic team, and we provide the support and the resources to help you succeed. The breadth and depth of experience we offer you is unique in the marketplace. Please read on to discover if you see yourself joining our team.
A Senior Support Technician will be expected to have experience in managing incidents using solid problem solving and a broad understanding of technology.
An excellent Senior Support Technician must have strong IT skills and effectively communicate the problem and explain its solution. They must also be customer-oriented and patient in dealing with demanding customers. Being Senior in the support role, this position has a higher first call resolution and can provide assistance to Support Technicians.
The goal is to create value for clients that will help preserve Vertilocity's reputation and business.
Vertilocity's Support is far more dynamic than typical service desks, wherein our employees are provided the opportunity to learn and work on all aspects of our client's technology. In doing so, Vertilocity provides staff with the ability to advance in their career paths and skill-set. Vertilocity offers our Support Technicians a career, not a job.
3+ years technical experience preferred.
Professional Information Technology Certifications although not required are preferred.
Previous customer support or service experience.
Knowledge of computer and networking fundamentals.
Experience with basic Microsoft Products.
Experience with Office 365 products, services and management.
Experience with RMM and PSA tools; Connectwise Manage, Automate preferred.
Microsoft MCSA Certification.
Datto, Fortinet certifications a plus.
Senior Support on the Service Desk requires that the individual has solid all-around technology skills pertaining to desktops, servers, networking equipment, backup, disaster recovery, and available tools and technology utilized by Vertilocity.
At times, this role can be assigned project tasks based on the assessment of the Support Services Supervisor, Project Manager, or Network Administrator.
As with all Service desk Issues, the resource is expected to manage support incidents that come in via phone, email, or customer portal.
Monitor/manage system alerts and notifications and respond accordingly through service incidents.
Support technical issues involving Microsoft's core business applications and operating systems.
Support of disaster recovery solutions.
Installation and configuration of workstations.
Malware removal.
Configure users in a Microsoft Domain Environment.
Basic technical Support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Basic remote access solution implementation and Support: VPN access, Remote Desktop Services, Azure Virtual Desktops.
Installation and configuration of a variety of Line of Business Applications.
Support network printing and network printing issues.
Improve customer service, perception, and satisfaction.
Fast turnaround of client requests.
Ability to work in a team and communicate effectively.
Ability to work on an individual basis while maintaining focus and productivity.
Work with the Network Administrator to ensure requests are routed to the proper resource to be resolved quickly and efficiently.
Escalate service requests that require a higher level of review and Support.
Enter time and expenses as they occur.
Understand our internal processes by completing assigned training materials and understanding SOP's.
Enter all work as service incidents as it occurs.
System documentation maintenance and review.
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
BENEFITS WE OFFER:
Salary: $60,000-$80,000
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
Competitive Compensation.
Lucrative New Business & Employee Referral Bonuses.
Anniversary Bonus.
Open Paid-time-off Policy.
We provide a flexible work environment to offer work/life balance.
401(k) plan with company match and Safe Harbor Contributions.
Medical, dental, and vision insurance.
Company Paid Life Insurance.
9 Paid holidays.
Annual Performance Reviews.
And Much More…
Serving people through technology.
Vertilocity, an HBK company, was founded by a group of entrepreneurial CPAs, who understand what it takes to make businesses grow. Our team understands that without quality, professional and timely IT service and support, businesses will suffer from inefficient workflow and unnecessary downtime. Our founders have built a successful CPA firm using traditional values about providing exceptional client service and building long-term relationships with our clients. We are bringing this model to the world of technology with Vertilocity. In technology-driven markets, change is relentless. You need a partner, capable of guiding you through the chaos and keeping you up to date. Vertilocity delivers real business value - tailored to your needs. By providing ERP solutions as well as network expertise, Vertilocity enables you to profit through a partner who can support your organization across functions. ERP solutions to integrate your organization’s functions including financials, operations, human resources, manufacturing and inventories. Our team of certified, local consultants whose years of experience with Microsoft Dynamics and Sage Intacct will deliver a solution that is the best fit for your business. IT solutions for a smart way to build and maintain reliable and secure systems. Optimize procurement, planning, implementation or upgrade of your solutions with server and workstations maintenance, network connectivity, IT project management, application support and helpdesk resources. Knowing how technology will impact your organization - professionals with industry expertise and solutions specifically designed to meet your unique requirements in the following industries: Healthcare, transportation, CPAs, non-profit.
Offices: 1370 Washington Pike, Suite 101, Bridgeville, PA 15017, US · 5600 Greenwood Plaza Boulevard, Suite 155, Englewood, CO 80111, US · 101 Crawfords Corner Rd, Suite 2216, Holmdel, New Jersey 07733, US · 314 W Millbrook Rd, Suite 109, Raleigh, North Carolina 27609, US
Based on 2049 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,070 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 766 of the 15070 open customer service & support positions offer remote or hybrid work (347 remote, 419 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
