Saint Clair Shores, Michigan, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Team Leadership, Shift Management, Merchandising
Petoskey, Michigan, United States · On-site
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better …
Skills: Cash handling, Customer service, Point of sale operation, Inventory management, Communication skills
Fenton, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Produce preparation, Merchandising, Customer service, Suggestive selling, Inventory management
Kalkaska, Michigan, United States · On-site
Watch this one-minute video to learn more about Cashiering at SpartanNash! As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better …
Skills: Cash handling, Customer service, Electronic scanning, Bagging, Product identification
Detroit, Michigan, United States · Remote Solely
$90k–$120k/yr
AO Globe Life is seeking dedicated, people-focused professionals to join our remote team. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to b…
Skills: Communication, Active listening, Time management, Customer service, Consulting
Lansing, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Product knowledge, Merchandising, Communication, Problem-solving
Lansing, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Cash handling, Point of sale systems, Communication skills, Problem-solving
Rochester Hills, Michigan, United States · On-site
$15/hr–$16/hr
If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across …
Skills: Customer service, Food preparation, Inventory management, Product rotation, Safety compliance
Lansing, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Order fulfillment, Cashiering, Communication skills, Food safety
Commerce, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Stocking, Inventory management, Computer systems, Customer service, Lifting
Southfield, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Merchandising, Inventory management, Product knowledge, Communication skills
Lansing, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Product knowledge, Merchandising, Communication skills, Listening skills
Detroit, Michigan, United States · Hybrid
$145k–$197k/yr
Career CategoryValue and AccessJob Description Job Description Territory Covers: Michigan (Flint, Lansing, Grand Rapids, Saginaw, Traverse City), Fort Wayne, IN and South Bend, IN This role will be supporting the Respira…
Skills: Reimbursement, Patient Access, Managed Care, Clinical Support, Specialty Pharmacy
Petoskey, Michigan, United States · On-site
What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means: • Ensuring associat…
Skills: Retail Management, Team Leadership, Strategic Planning, Asset Protection, Customer Service
Muskegon, Michigan, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Merchandising, Inventory management
Kalamazoo, Michigan, United States · On-site
Job Description Chemical Account Executive Build the Future with Us Are you driven by helping businesses grow and eager to contribute to a company that helps its clients feel confident and secure about their future? As a…
Skills: Sales, Relationship building, Account management, Dealership operations, Finance & Insurance (F&I)
Petoskey, Michigan, United States · On-site
$18/hr–$18/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Leadership, Coaching, Problem solving, Multi-tasking
Harrison Township, Michigan, United States · On-site
Do you have experience working with insurance adjusters on claims? Are you organized, detail-oriented, and committed to delivering high-quality work? Do you have experience helping people and businesses rebuild after a d…
Skills: Xactimate, Construction estimating, Project scoping, Blueprint reading, Relationship building
Grand Rapids, Michigan, United States · On-site
Store Delivery Driver Are you a dependable driver who loves being on the road and enjoys working with customers? NAPA is hiring Delivery Drivers to deliver automotive parts across the metropolitan area. Join a trusted Fo…
Skills: Customer service, Safe driving, Inventory management, Cash handling, Communication skills
Taylor, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Skills: Customer service, Cash handling, Problem resolution, Financial center procedures, Communication
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The Retail Service Specialist supports store management by overseeing daily operations, sales, and customer service standards. They are responsible for leading team members, managing store appearance, and performing opening and closing procedures.
Candidates should possess strong communication skills and the ability to obtain RSS certification. Previous retail sales experience, particularly in auto parts, and automotive systems knowledge are highly desired.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
Strong communication skills
Ability to obtain RSS Certification
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
Based on 1060 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $46k–$102k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 18,525 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 845 of the 18525 open customer service & support positions offer remote or hybrid work (352 remote, 493 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
