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$15/hr–$21/hr
Full-time
high school
Paid Time Off, Store discounts, Medical insurance, Prescription insurance, Dental insurance, Vision insurance
Posted 11d ago
~40 hrs/week
Responsibilities
The Merchandiser is responsible for maximizing product inventory through processing freight, stocking shelves, and building displays. They also provide exceptional customer service and support digital business operations including order fulfillment and deliveries.
Requirements
Candidates should have 1-3 years of retail experience and familiarity with point-of-sale and inventory systems. The role requires the physical ability to lift 50 lbs, climb ladders, and stand for 8-10 hours per day.
Full job description
About the role
All Store Team Members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part-time and full-time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed. Internally, you will be referred to as Merchandiser and report to the store management team.
You will
Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
Participate in wine, spirits, and beer training to build product knowledge
Maintain knowledge of advertisements, promotions, and loyalty programs
Maintain safety and cleanliness standards across the store
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
Complete cross-functional responsibilities and other duties as assigned
Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function
If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role
You will come with
High school diploma or equivalent preferred
1-3 years of experience, 1+ years of experience in a retail setting preferred
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule as business requires, including evenings and weekends
Physical requirements (with or without accommodations)
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Ability to safely lift, load, and handle cases and pallets
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday
We offer
Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!
Crafted for you
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/
Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
𝐏𝐨𝐮𝐫 𝐣𝐨𝐲 into every day and come 𝐠𝐫𝐨𝐰 𝐲𝐨𝐮𝐫 𝐜𝐚𝐫𝐞𝐞𝐫 with America's #1 🍷, 🍺, and 🍸 retailer!
Industry
Retail
Company size
5,001-10,000 employees
Founded
1991
Headquarters
Bethesda, MD
LinkedIn followers
104,143
𝐓𝐨𝐭𝐚𝐥 𝐖𝐢𝐧𝐞 & 𝐌𝐨𝐫𝐞 𝐢𝐬 𝐀𝐦𝐞𝐫𝐢𝐜𝐚‘𝐬 𝐖𝐢𝐧𝐞 𝐒𝐮𝐩𝐞𝐫𝐬𝐭𝐨𝐫𝐞®—the country‘s largest independent retailer of fine wine. Founded in 1991 when brothers David and Robert Trone opened our first wine store in Delaware. Today, we operate in 280+ stores across 30 states and the District of Columbia, and continue to grow!
Our typical store carries more than 8,000 world-class wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category. Total Wine & More is committed to having the lowest prices on wine, beer, and spirits every day.
𝐎𝐮𝐫 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡 𝐢𝐬 𝐨𝐮𝐫 𝐩𝐞𝐨𝐩𝐥𝐞. We are always looking for motivated, talented people who are interested in working for a company with an entrepreneurial spirit and a passion for providing best-in-class service. Our retail stores and corporate office (called the Store Support Center) provide opportunities for career growth and advancement. We strive to ensure that all Team Members feel that they are a part of the business, as they are valuable resources to our guests, co-workers and communities.
Whether you are new to the world of wine or a great wine enthusiast, we are dedicated to bringing you the 𝐓𝐨𝐭𝐚𝐥 𝐖𝐢𝐧𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞!
To learn more: https://careers.totalwine.com
Offices: 6600 Rockledge Drive, Suite 150, Bethesda, MD 20817, US · 4800 T Rex Ave, Suite 250, Boca Raton, FL 33431, US
privately ownedWine And SpiritsE-CommerceFood and Beverage
How much do Customer Service & Support jobs in Michigan pay?
Based on 1142 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,709 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 942 of the 19709 open customer service & support positions offer remote or hybrid work (378 remote, 564 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan