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Full-time
high school
Comprehensive benefits package, On-demand pay program, Discounts directory, Identity theft protection, Home and auto insurance, Retirement options
Posted 6d ago
~40 hrs/week
Responsibilities
The Ward Secretary provides general clerical and reception support to the nursing station, including managing supplies and patient records. They are responsible for answering call lights, handling telephone inquiries, and collaborating with the medical team to ensure efficient unit operations.
Requirements
Candidates must possess a high school diploma or equivalent and at least one year of relevant medical experience or education. Proficiency with computer systems and strong communication skills are required to perform the essential functions of the role.
Full job description
This is a fulltime, 2nd shift position.
Schedule requires working every other weekend.
Pay for the Ward Secretary position is $16.03 per hour.
Job Summary
Under direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station.
Essential Functions
Answers call lights and forwards requests to appropriate team members.
Answers all telephone calls within three (3) rings using appropriate scripting.
Uses physician calling preferences when contacting physicians 100% of the time.
Contacts physicians in a timely manner regarding consults per policy, according to physician’s order (stat vs. routine).
Assembles, disassembles, and maintains patient medical record per unit standard.
Collaborates with manager to order and maintain appropriate supplies and floor stock.
Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality.
Maintains competency in using the Electronic Medical Record (EMR).
Demonstrates a commitment to continued self-growth and maintenance of competencies.
Demonstrates Customer Focus, SERVICE EXCELLENCE and Relationship Oriented Care (ROC) principles.
Utilizes scripting as outlines in Service Excellence standards.
Demonstrates personal behaviors in accordance with CREDO principles.
Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.
Completes all mandatory training/education/competencies required for job classification, along with TB testing.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.
Qualifications
Required
High School Diploma or equivalent
One of the two relevant experience:
1 year of medical related experience such as: Doctor’s office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech, or completion of a Ward Secretary class/curriculum or equivalent, or previous Ward Secretary experience, OR
1 year of medical related college education within the past 5 years, PLUS the completion of a medical terminology course
Familiarity with computer keyboard
Excellent communication and interpersonal skills
Able to perform Ward Secretary duties described above
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn
Department Name
Med Surg Care Unit 9N - Dearborn Hosp
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
2:30 p.m. to 12 a.m.
Days Worked
Variable
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Improve health, instill humanity and inspire hope.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2022
LinkedIn followers
76,079
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 65,000+ dedicated people—including more than 12,000 physicians and advanced practice providers and more than 15,500 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. For more information, visit corewellhealth.org.
How much do Customer Service & Support jobs in Michigan pay?
Based on 1121 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $47k–$103k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,470 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 893 of the 19470 open customer service & support positions offer remote or hybrid work (367 remote, 526 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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