London, England, United Kingdom · On-site
About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solut…
Skills: CRM Strategy, Omnichannel Strategy, Customer Experience, Digital Ecosystems, Customer Journey Mapping
London, England, United Kingdom · On-site
About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solut…
Skills: CRM Strategy, Customer Experience Strategy, Omnichannel Planning, Customer Journey Mapping, Data Analysis
London, England, United Kingdom · Hybrid
About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the F…
Skills: People Management, Service Delivery, Incident Management, Stakeholder Management, Operational Leadership
London, England, United Kingdom · Hybrid
We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hear…
Skills: Integrated Marketing Strategy, Campaign Management, Digital Marketing, Copywriting, Project Management
London, England, United Kingdom · Hybrid
$42k–$45k/yr
Job title: Communications Manager Contract type: Full-time, 35 hours per week, 12 Month Fixed-Term Contract Salary: £42,000 - £45,000 per annum Hybrid working: 3 days per week at Kings Place, London, 2 days remote or hom…
Skills: Communications Strategy, Social Media Management, Content Production, Graphic Design, Budget Management
London, England, United Kingdom · Hybrid
We are looking to hire a Junior Video Editor / Content Creator with a keen eye for storytelling, a passion for content creation, and a solid foundation in editing and shooting. You’ll bridge the gap between production an…
Skills: Adobe Premiere Pro, Video Editing, Content Creation, Storytelling, Mobile Videography
London, England, United Kingdom · Hybrid
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make …
Skills: UI Design, User Research, Product Design, Responsive Web Design, Prototyping
London, England, United Kingdom · Hybrid
$55k–$60k/yr
Job title: Head of Fundraising Contract type: Part-time (28 hours per week), 9 month fixed-term until March 2027 Salary: £55,000 - £60,000 per annum (pro rata £44,000 - £48,000) Hybrid working: 2 days per week at Kings P…
Skills: Fundraising Strategy, High-Value Gift Securing, Donor Stewardship, Trusts And Foundations, Major Donor Management
London, England, United Kingdom · Hybrid
$40k–$42k/yr
Salary range: £40,182 - £42,060 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time Lights, camera, income! Brent is a tremendously…
Skills: Stakeholder Liaison, Financial Administration, Project Coordination, Customer Service, Health And Safety
London, England, United Kingdom · Remote Solely
$70k–$90k/yr
At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for an Ambassador & Influencer Manager to jo…
Skills: Ambassador Management, Influencer Marketing, Relationship Management, Negotiation, Data Analysis
London, England, United Kingdom · Hybrid
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeu…
Skills: Global PR Strategy, Media Relations, Influencer Management, Stakeholder Management, Project Management
London, England, United Kingdom · Hybrid
We are seeking an experienced interdisciplinary Curator to initiate, develop, and produce a dynamic Live programme that extends and activates the gallery’s exhibitions and curatorial vision. This role is central to how a…
Skills: Curating, Live Programming, Project Management, Budgeting, Interdisciplinary Approach
London, England, United Kingdom · Hybrid
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing plat…
Skills: Client Leadership, Problem Solving, Stakeholder Relationship Management, Effective Communication, Commercial Knowledge
London, England, United Kingdom · Hybrid
Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video d…
Skills: Event Sponsorship Sales, Strategic Partnerships, Revenue Generation, Client Relationship Management, Thought Leadership Sales
London, England, United Kingdom · Hybrid
Bauer Media Outdoor is one of the UK’s leading Out of Home media owners and infrastructure companies, with more than 33,000 advertising sites in our portfolio. Our talented team of over 600+ people work in 14 locations a…
Skills: Contract Management, Stakeholder Management, Strategic Thinking, Commercial Awareness, Negotiation
London, England, United Kingdom · On-site
Event Production Manager- Live Events! Love the thrill of live events but also obsessed with the fine details of planning? We’re looking for a brilliant Event Production Manager to join our Planning team here at Convene …
Skills: Event Planning, Project Management, Client Relationship Management, Budgeting And Invoicing, Stakeholder Communication
London, England, United Kingdom · Hybrid
JOB PURPOSE This is an embedded role working directly within the marketing team of a leading consumer mobile app brand, based at their offices in Canary Wharf. As a Senior Marketing Operations Manager, you will act as th…
Skills: Marketing Operations, Campaign Management, Programme Management, Stakeholder Management, Strategic Planning
London, England, United Kingdom · Hybrid
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and e…
Skills: Product Management, Marketing Performance Measurement, Marketing Mix Modeling, Multi-Touch Attribution, AI and Agentic Tooling
London, England, United Kingdom · Hybrid
Bauer Media Outdoor is one of the UK’s leading Out of Home media owners and infrastructure companies, with more than 33,000 advertising sites in our portfolio. Our talented team of over 600+ people work in 14 locations a…
Skills: Customer Relationship Management, Contract Management, Commercial Negotiation, Stakeholder Management, Data Literacy
London, England, United Kingdom · Hybrid
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge…
Skills: Security Architecture, Cloud Security, Threat Modelling, Risk Assessment, Identity And Access Management
MAP
London, England, United Kingdom • On-site
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Develop and execute omnichannel CRM strategies and integrated channel plans across diverse digital touchpoints for global clients. Collaborate with cross-functional teams to optimize end-to-end customer engagement and translate data insights into actionable strategic frameworks.
Requires experience in strategy and global client communications, with CRM experience considered a bonus. Candidates must be proactive self-starters with strong presentation skills and a collaborative mindset.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking a CRM Strategist to drive the development and execution of omnichannel strategies for one of our top-tier global clients.
If you have experience developing strategic thinking at the intersection of customer experience, data, and digital ecosystems—or are eager to deepen your expertise in these areas—we would love to hear from you.
As a CRM Strategist, you will:
At VML MAP, you will become part of a dynamic and international environment with strong opportunities for both personal and professional development.
You will collaborate closely with specialists across the wider VML MAP organization - including experts in technology, data, creative, and client leadership - across our global offices.
You will also work directly with client stakeholders across multiple functions, including marketing, sales, digital, and technology. Our global client base spans industries such as FMCG, retail, fashion, automotive, and financial services. In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital, and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, and financial services.
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.
WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
For more information, please visit our website, and follow VML MAP on our social channels via Instagram, LinkedIn and X.
When you click “Apply now” below, your information is sent to VML MAP. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.
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