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Consulting Jobs in Richardson, TX (Now Hiring) — 259 open

Genpact logoGenpact

Sr. Associate - Customer Care - Voice 5B

Richardson, Texas, United States · Remote OK

$31k–$39k/yr

Mid level$750M raised

Sr. Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re …

Skills: Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics

Genpact logoGenpact

Analyst - Process Analytics - FCRM 5B

Richardson, Texas, United States · Remote OK

$45k–$57k/yr

Mid level$750M raised

Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at …

Skills: Ab Initio, Agile Methodology, Alteryx, Data Integration, Data Modeling

Genpact logoGenpact

Analyst - Process Analytics - FCRM 5A

Richardson, Texas, United States · Remote OK

$45k–$57k/yr

Mid level$750M raised

Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at …

Skills: Ab Initio, Agile Methodology, Alteryx, Data Integration, Data Modeling

Genpact logoGenpact

Sr. Associate - Customer Care - Non - Voice 5B

Richardson, Texas, United States · Remote OK

$31k–$39k/yr

Mid level$750M raised

Sr. Associate - Customer Care - Non - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and …

Skills: Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX)

Genpact logoGenpact

Business Development Executive

Richardson, Texas, United States · Hybrid

$165k–$235k/yr

Senior+$750M raised

Business Development Executive Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the …

Skills: Advisory Services, Business Development, Client Relations, Data Analytics, Data Consulting

Genpact logoGenpact

Associate - Customer Care - Voice 5A

Richardson, Texas, United States · Remote OK

$31k–$39k/yr

Entry level$750M raised

Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at t…

Skills: Account Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service

Celestica logoCelestica

Director, Continuous Improvement

Richardson, Texas, United States · On-site

Senior+$1.5B raised

Req ID: 133772 Region: Americas Country: USA State/Province: Texas City: Richardson General Overview Job Title: Director, Continuous Improvement 1 Functional Area: Continuous Improvement (CI) Career Stream: Continuous Im…

Skills: Lean, Six Sigma, Project Management, Change Management, Value Stream Mapping

Cisco logoCisco

Customer Success Splunk Platform Area TAM (Service Providers)

Richardson, Texas, United States · Remote OK

$162k–$281k/yr

Senior$3M raised

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote position and can be performed anywhere…

Skills: Splunk Core, Splunk Enterprise, Splunk Cloud, SPL, Technical Consulting

Cisco logoCisco

Customer Success Platform Area TAM

Richardson, Texas, United States · Remote OK

$162k–$281k/yr

Senior$3M raised

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote position and can be performed anywhere…

Skills: Splunk Core, Splunk Enterprise, Splunk Cloud, SPL, Technical Consulting

Simplus

Salesforce Data Cloud Architect

Richardson, Texas, United States · On-site

Senior

At Simplus, culture comes first. Guided by our values of stewardship, critical thinking, and an underdog spirit, we place ideas in front of titles, value diversity, and continually strive to serve our customers and each …

Skills: Salesforce Data Cloud, Data Modeling, ETL Processes, SQL, Salesforce Sales Cloud

Fresh Food Concepts, LLC logoFresh Food Concepts, LLC

Franchise Sales Associate (Kachin speaking due to the nature of business)

Richardson, Texas, United States · On-site

Mid level

Description Job Overview The Franchise Sales Associate at GBC Food Services, LLC plays a pivotal role in expanding our brand through the sale of franchise opportunities. This position is responsible for identifying, cult…

Skills: Franchise Sales, Lead Generation, Cold Calling, Negotiation, Relationship Building

Honeywell Technologies logoHoneywell Technologies

Sr Program Manager

Richardson, Texas, United States · Hybrid

Senior+$16B raised

As a Sr. Program Manager here at Honeywell, you will play a crucial role in leading and overseeing the successful execution of customer programs. You will be responsible for managing and delivering complex customer progr…

Skills: Program Management, Leadership, Strategic Thinking, Problem Solving, Stakeholder Management

BAL logoBAL

Immigration Consultant (Entry Level)

Richardson, Texas, United States · On-site

Mid level

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There&rsquo…

Skills: Attention To Detail, Client Communication, Organization, Time Management, Learning Agility

BAL logoBAL

Corporate Controller

Richardson, Texas, United States · On-site

Senior+

Position Summary The Corporate Controller owns BAL’s financial controls environment, audit governance, and lender/covenant reporting posture. This is a controls, compliance, and governance-ownership role — it…

Skills: Internal Controls Design, Audit Governance, Lender Reporting, Covenant Compliance, Risk Assessment

Bright Vision Technologies logoBright Vision Technologies

Senior Data Engineer – Hadoop

Richardson, Texas, United States · Remote Solely

$145k–$165k/yr

Senior

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: Apache Spark, Hadoop, Hive, Kafka, Python

Bright Vision Technologies logoBright Vision Technologies

Software Security Engineer

Richardson, Texas, United States · Remote OK

$145k–$165k/yr

Senior

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: Threat Modeling, Security Architecture Review, Manual Code Review, SAST, DAST

Bright Vision Technologies logoBright Vision Technologies

Windchill Interface Specialist

Richardson, Texas, United States · Remote Solely

$115k–$135k/yr

Senior

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: PTC Windchill, Info*Engine, Java API, ERP Integration, CAD Integration

Bright Vision Technologies logoBright Vision Technologies

Service-Oriented Architect

Richardson, Texas, United States · Remote Solely

$150k–$165k/yr

Senior+

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: Microservices Architecture, Domain-Driven Design, Kubernetes, Container Orchestration, Service Mesh

Bright Vision Technologies logoBright Vision Technologies

Senior Data Scientist

Richardson, Texas, United States · Remote Solely

$160k–$180k/yr

Senior

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: Python, R, SQL, Machine Learning, Predictive Modeling

Bright Vision Technologies logoBright Vision Technologies

Quantitative Engineer

Richardson, Texas, United States · Remote OK

$150k–$185k/yr

Senior

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established…

Skills: C++, Java, Python, Low-latency Systems, Quantitative Modeling

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Showing 1–20 of 259

Genpact logo

Sr. Associate - Customer Care - Voice 5B

Genpact

Richardson, Texas, United States • Remote OK

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Mid level

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  • $31k–$39k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 14h ago
  • Apply by Aug 26
  • ~40 hrs/week
  • Remote in Richardson, Texas, United States

Responsibilities

Monitor and support activities to ensure adherence to service level agreements and optimize agent schedules in real-time. Conduct root cause analysis for SLA deviations and support process improvement initiatives using Lean and Six Sigma.

Requirements

Requires a bachelor's degree in Business, Communication, Hospitality, IT, or Marketing, and upper-intermediate English proficiency. Preferred certifications include COPC or Professional Customer Service certifications.

Full job description

Sr. Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Monitor and support activities to ensure adherence to service level agreements (SLAs). Track real-time agent schedule alignment and optimize breaks proactively. Conduct root cause analysis for SLA deviations and support development of corrective action plans. Manage daily exception requests and update agent schedules accordingly. Coordinate entitlement planning and scheduling to ensure workforce efficiency. Generate and analyze efficiency reports to identify trends and improvement areas. Participate in centralized or site-level management meetings as required. Support process improvement initiatives including Lean and Six Sigma projects. Execute other tasks as assigned to support business operations. Engage with operations teams to discuss performance, scheduling, and workforce planning. Navigate multiple systems and tools to manage real-time floor operations effectively.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics, Fraud Detection, Fraud Disputes, Sales, Technical Support

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Remote

Work Shift -

Any (United States of America)

The approximate annual base compensation range for this position is:

31,200 to 39,000 USD

“Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Related keywords

AI GigafactoryAgentic AISLARoot Cause AnalysisLeanSix SigmaCOPCBanking Capital MarketsCustomer ExperienceFraud DetectionData AnalyticsWorkforce ManagementTechnical SupportProcess Intelligence

About Genpact

LinkedInVisit site
Industry
Business Consulting and Services
Company size
10,001+ employees
Headquarters
New York, NY
LinkedIn followers
5,866,863
Total funding
$750M

Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at www.genpact.com and on the following social handles: X: https://twitter.com/genpact Facebook: https://www.facebook.com/ProudToBeGenpact/ Instagram: https://www.instagram.com/genpact_global/ YouTube: https://www.youtube.com/@GenpactGlobal ** Beware of fake offers** Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers

Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN

Banking & Financial ServicesEnergyInsuranceHealthcare PayerCapital MarketHealthcare ProviderAerospaceHi-TechAutomotiveHospitality
View all jobs at Genpact

Frequently asked questions

How much do Consulting jobs in Richardson, TX pay?

Based on 219 listings with disclosed salaries, most consulting jobs in Richardson, TX pay between $100k–$150k per year. Individual offers vary with seniority, company size, and specialization.

How many Consulting jobs are open in Richardson, TX right now?

There are currently 259 open consulting positions in Richardson, TX listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Consulting roles in Richardson, TX?

Companies currently hiring include Bright Vision Technologies, Genpact, RealPage, Inc., BAL, Prodapt, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Consulting jobs in Richardson, TX?

Yes — 199 of the 259 open consulting positions offer remote or hybrid work (182 remote, 17 hybrid).

How do I apply for Consulting jobs in Richardson, TX?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Consulting jobs in other cities

New York, NYChicago, ILWashington, DCAtlanta, GABoston, MASan Francisco, CADallas, TXLos Angeles, CAHouston, TXAustin, TX

Other jobs in Richardson, TX

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