New Delhi, Delhi, India · On-site
Head of O2C (Senior L3 – GDC) About ERM ERM is the world’s largest specialist sustainability consultancy, with more than 50 years of experience helping organisations navigate complex environmental, social, and governance…
Skills: Order-to-Cash, Project Accounting, Receivables Management, ERP Implementation, Revenue Recognition
New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · Hybrid
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
Job Title: Senior Specialist [CL 8] – Event Management Location: Delhi/ NCR Job Type: Full-Time, In Office on all days Department: Accenture Workplace Services Reports to: Workplace Event Management Manager [CL 7] Positi…
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
Project Management Office Analyst Ready to grow your project management career? Join ERM, a global leader in sustainability consulting, and play a key role in supporting impactful projects that shape a better future. If …
Skills: Project Coordination, Financial Tracking, Budget Management, Project Documentation, Stakeholder Collaboration
New Delhi, Delhi, India · On-site
Project Management Office Analyst Ready to grow your project management career? Join ERM, a global leader in sustainability consulting, and play a key role in supporting impactful projects that shape a better future. If …
Skills: Project Coordination, Financial Tracking, Budget Monitoring, Project Documentation, Stakeholder Collaboration
New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · Remote OK
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New Delhi, Delhi, India · On-site
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New Delhi, Delhi, India · On-site
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Lead global Order-to-Cash operations, including project accounting, billing, and receivables management from the Global Delivery Centre. Drive process standardization, ERP deployment readiness, and manage a team of 30-40 members to ensure healthy cash flow.
Requires over 12 years of leadership experience in global O2C and project accounting within a shared services environment. Must have a proven track record in process transition management and recent ERP system replacement programs.
Head of O2C (Senior L3 – GDC)
About ERM
ERM is the world’s largest specialist sustainability consultancy, with more than 50 years of experience helping organisations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, fostering collaboration, professional growth, and meaningful global exposure. As a people-first organisation, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients — and the planet.
ERM Global Delivery Centre (GDC)
We Deliver. We Synergise. We Innovate.
The Global Delivery Centre (GDC) in Gurugram is ERM’s global operating backbone. It delivers business enablement services in Finance, HR, IT, and Commercial Operations to ensure ERM’s global business runs seamlessly, efficiently, and consistently.
At the GDC, you will:
• Be part of a hub that ensures ERM’s business continuity worldwide.
• Collaborate with colleagues across geographies to support global operations.
• Drive consistency, compliance, and efficiency in core functions.
• Work with digital, automation, and AI-enabled tools to optimise how ERM operates.
• Work in shifts where required, depending on the role. As processes mature and automation increases, reliance on shifts will reduce.
The Head of O2C leads ERM’s global Order-to-Cash operations from the GDC, encompassing project accounting, invoicing, and receivables management. This role ensures O2C processes are accurate, timely, and well-controlled to enable business growth and healthy cash flow.
Working closely with the Global Director of Finance Operations and regional Finance Controllers, this position drives the global O2C design, oversees process delivery in the GDC, and prepares the tower for ERP deployment.
Key Responsibilities
Lead end-to-end O2C delivery, including project setup, billing, collections, and dispute management.
Design and implement standardized processes aligned with ERP (Certinia / MS Dynamics) and Tipalti integration.
Manage project accounting accuracy, revenue recognition controls, and AR reconciliations.
Establish SLAs, KPIs, and dashboards for DSO, WIP, and invoice cycle time.
Partner with Data & Analytics to drive insight reporting and cash-flow forecasting.
Build strong collaboration with regional delivery and finance teams to align billing policies and approval matrices.
Develop leadership depth and foster a continuous-improvement mindset across the tower.
Experience & Capabilities
12+ years in global O2C/project-accounting leadership within shared services.
Experience in process transition management and recent system replacement programs (ERP/billing/PSA).
Deep understanding of project revenue cycles, client billing, and cash-collection processes.
Proven ability to drive harmonization and automation across regions.
Strong people leadership, stakeholder engagement, and governance discipline.
Managing a team of 30 – 40 members
Shaping a sustainable future with the world’s leading organizations
Sustainability is our business. As the world’s largest specialist sustainability consultancy, ERM partners with clients to operationalize sustainability at pace and scale, deploying a unique combination of strategic transformation and technical delivery capabilities. This approach helps clients to accelerate the integration of sustainability at every level of their business. With more than 50 years of experience, ERM’s diverse team of 8000+ experts in 40 countries and territories helps clients create innovative solutions to their sustainability challenges, unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.
Offices: 33 St Mary Axe, London, EC3A 8AA, GB
There are currently 217 open consulting positions in New Delhi, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EY, Clinton Health Access Initiative, Inc., ERM, ICF Consulting, program for appropriate technology in health, among others. Browse the listings above to see every active employer.
Yes — 32 of the 217 open consulting positions offer remote or hybrid work (11 remote, 21 hybrid).
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