Microsoft 365 Adoption & Change Management Consultant
New Cairo City, Cairo, Egypt · On-site
Senior
The Microsoft 365 Adoption & Change Management Consultant is responsible for the end-to-end planning, design, and delivery of adoption and change management programmes that maximize the value of Microsoft 365 and Microso…
Skills: Microsoft 365 Adoption, Change Management, Microsoft 365 Copilot, Prosci ADKAR, Stakeholder Management
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Full-time
bachelor degree, professional certificate
Posted 40d ago
~40 hrs/week
Responsibilities
Lead the end-to-end planning and delivery of adoption and change management programs for Microsoft 365 and Copilot deployments. Drive organizational readiness, user adoption, and value realization to ensure measurable business outcomes for enterprise and public sector clients.
Requirements
Requires 5+ years of experience in technology adoption or change management, specifically with Microsoft 365 workloads and Prosci ADKAR methodology. A bachelor's degree is required, and certifications such as Prosci or MS-900 are preferred.
Full job description
The Microsoft 365 Adoption & Change Management Consultant is responsible for the end-to-end planning, design, and delivery of adoption and change management programmes that maximize the value of Microsoft 365 and Microsoft 365 Copilot deployments. You will take ownership of driving organizational readiness, user adoption, change enablement, training, and value realization to ensure Microsoft 365 investments deliver measurable business outcomes across enterprise and public sector organizations.
This is a hands-on consulting role focused on delivery: translating business transformation objectives into structured change management programmes, owning the adoption lifecycle, and ensuring Microsoft 365 and Copilot solutions achieve sustainable user adoption, behavioral change, and measurable productivity improvements.
Responsibilities:
Adoption Strategy & Readiness
Conduct organizational and change readiness assessments to identify stakeholder needs, user personas, adoption barriers, and high-value business use cases.
Facilitate leadership workshops to define Microsoft 365 and Copilot vision, business objectives, success metrics, and phased adoption roadmaps.
Develop adoption strategies aligned with organizational goals and digital transformation initiatives.
Change Management & Communications
Design and deliver structured change management programmes using recognized methodologies such as Prosci ADKAR.
Drive organizational change initiatives that promote successful adoption of Microsoft 365 and Copilot capabilities.
Enablement & Training
Design and deliver role-based training programmes, workshops, learning paths, and user enablement initiatives tailored to different business personas.
Develop Microsoft Viva Learning content and learning experiences to support continuous adoption.
Establish, train, and manage Microsoft 365 and Copilot Champions Networks to encourage peer learning and sustained user engagement.
Value Realization & Adoption Analytics
Monitor adoption and usage using Microsoft 365 Admin Center, Microsoft 365 usage analytics, Microsoft 365 Copilot analytics, and Viva Insights.
Develop executive dashboards and adoption reports to measure user engagement, productivity improvements, and business outcomes.
Analyze adoption metrics and user feedback to recommend continuous improvements to enablement strategies, communications, and solution configurations.
Partner with technical consultants to translate adoption insights into enhancements across Microsoft 365 solutions.
Client Advisory & Stakeholder Collaboration
Act as a trusted advisor by helping organizations maximize the business value of Microsoft 365 and Microsoft 365 Copilot investments.
Collaborate closely with Copilot & AI Productivity, Collaboration & Content, Data Security & Compliance, Endpoint & Identity, and Power Platform consultants to deliver integrated Microsoft 365 transformation programmes.
Conduct executive briefings, adoption workshops, change planning sessions, and value realization reviews with client stakeholders.
Our Culture & Code of Conduct:
At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.
Hands-on experience designing and delivering Microsoft 365 adoption, change management, and user enablement programmes.
Strong understanding of Microsoft 365 workloads, Microsoft 365 Copilot, and digital workplace transformation initiatives.
Practical experience applying structured change management methodologies such as Prosci ADKAR or equivalent frameworks.
Experience developing organizational change strategies, stakeholder engagement plans, executive sponsorship programmes, and communication plans.
Experience designing and delivering role-based training programmes, workshops, learning paths, and Champions programmes.
Experience utilizing Microsoft Viva Learning and other Microsoft 365 learning platforms to support user adoption.
Experience measuring Microsoft 365 adoption using Microsoft 365 usage analytics, Microsoft 365 Copilot analytics, and Viva Insights.
Ability to develop adoption dashboards, executive reports, value realization frameworks, and success metrics.
Strong facilitation, workshop delivery, executive communication, stakeholder management, and business consulting skills.
Ability to translate organizational objectives into scalable adoption and change management programmes.
Produce adoption strategies, change management plans, communication plans, training materials, executive presentations, adoption dashboards, operational documentation, and knowledge transfer artefacts.
5+ years of hands-on experience delivering technology adoption, organizational change management, or Microsoft 365 transformation programmes, including Microsoft 365 and ideally Microsoft 365 Copilot deployments.
Bachelor's degree in Business Administration, Information Technology, Organizational Development, Human Resources, Communications, or a related field (or equivalent practical experience).
Certifications (Preferred) - Prosci Change Management Certification, Microsoft 365 Fundamentals (MS-900), Microsoft 365 Copilot-related Microsoft certifications
Additional organizational change management or Microsoft certifications are advantageous.
Must be fluent in English.
Working proficiency in Arabic is highly desirable.
Location: MENA region, with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.
Engagement: Full-time, with ownership of Microsoft 365 adoption, change management, user enablement, and value realization programes across enterprise and public sector clients.
Dubai Internet City, Building 11 Office 212, Dubai
LinkedIn followers
63,083
ZainTECH is a regional integrated digital solutions provider, unifying Zain Group’s ICT assets to offer a unique value proposition of comprehensive digital solutions and services under one roof. The company is positioned to drive the transformation of enterprise and government customers in the MENA region by providing a center of excellence and managed solutions across the ICT stack, including cloud, cybersecurity, modern infrastructure, big data, IoT, AI, smart cities, drones and robotics, and emerging technologies.
ZainTECH leverages Zain’s global reach, unique regional footprint, and infrastructure across its operations in Kuwait, Saudi Arabia, Bahrain, Jordan, Iraq, and the United Arab Emirates, as well as in other key markets in the Middle East.
ZainTECH forms a key pillar in the evolution of Zain’s core telecom business to maximize value and build on the company’s many strengths to selectively create and invest in growth verticals beyond standard mobile services. This ultimately supports Zain’s vision of becoming a leading ICT and digital lifestyle provider.
Offices: Dubai Internet City, Building 11 Office 212, Dubai 500077, AE · Building No. 5 King Abdullah II Street Near 8th Circle, Amman, JO · Kuwait, Safat 13083 22244 , KW · Zain HQ in Saudi Arabia Granada Business Park - Building A3, Riyadh 11351 295814, SA
CloudIoTCybersecurityBig data and analyticsDronesDigital products Digital solutionsSmart citiesDigital transformationRobotics
How many Consulting jobs are open in New Cairo City, Egypt right now?
There are currently 77 open consulting positions in New Cairo City, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in New Cairo City, Egypt?
Companies currently hiring include SYSTRA, AESG, Schneider Electric, ZainTECH, Digital Virgo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in New Cairo City, Egypt?
Yes — 19 of the 77 open consulting positions offer remote or hybrid work (0 remote, 19 hybrid).
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