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The Director will lead the Enterprise Risk Management organization to identify, manage, and mitigate key risks while reimagining methodology design and technology enablement. Responsibilities include synthesizing executive-level reporting, driving process improvements, and leading cross-functional teams to ensure a sustainable risk profile.
Candidates must have at least 6 years of risk management experience and 4 years in financial services, along with 2 years of people management experience. A Bachelor's degree is required, while a Master's degree and extensive experience in project management or strategy consulting are preferred.
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work. Capital One’s Enterprise Risk Management (ERM) organization has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives.
We are currently seeking a Director to join the Enterprise Risk Management (ERM) organization to support our efforts to transform Risk Management, including reimagining methodology design, process execution, risk metrics strategy, and technology enablement in a world of agentic AI. The Director will have the opportunity to apply risk management and analytical skills to some of our highest profile Risk Management projects, including implementing solutions to ensure Capital One’s continued stability and success. This includes bringing unique perspectives and experiences to help us be rigorous, curious, and creative, as well as enabling our organizations to maintain a sustainable and holistic risk profile in order to deliver superior products while also protecting our customers.
Additionally, this role is expected to develop key governance analysis and reporting for Senior Management.
This leader must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong problem solving and analytical skills, attention to detail, process/project management capability, and results driven competencies are essential to succeeding in this role. This individual should feel comfortable working with quantitative and qualitative information and can move from the “gray” area to grounded recommendation in an organized and transparent manner.
Responsibilities include, but are not limited to, the following:
Identify opportunities to improve our Risk Management processes and execute well-managed change to strategies, methodologies, governance, and reporting elements
Synthesize and elevate information to executive levels
Leverage data, metrics, and analysis to create a comprehensive approach to monitoring our process improvement strategies as they move through the organization
Cultivate data sources to feed metrics/reporting; clearly define intent/requirements for creation and ongoing enhancements of an enterprise risk metric system of record
Perform and support detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans
Consult on analysis and reporting outcomes to observe trends and provide insights on changes to the Company’s risk environments
Collaborate effectively with stakeholders and leaders across multiple organizations to achieve objectives
Play a key role in contributing to the effective design and delivery of our risk management framework
Demonstrate problem-solving and analysis skills with attention to detail
Demonstrate strong communication, collaboration, problem solving and influencing skills across various levels of the organization
Actively support internal and external audits and exams
Stay abreast of the changing regulatory environment and understand the impacts to Capital One
Balance multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives in a well-managed capacity
Lead a team of professionals to advise and consult key stakeholders to drive effective risk identification, assessment, and disposition.
Set direction, manage expectations, and lead cross-functional teams
Foster an environment of trust, collaboration & belonging while leading a team of risk managers
Basic Qualifications:
Bachelor’s Degree or military experience
At least 4 years of Financial Services experience
At least 6 years of Risk Management experience
At least 2 years of People Management experience
Preferred Qualifications:
Masters Degree
8+ years of Financial Services risk management experience
7+ years of experience in Project or Process Management
5+ years of internal strategy or management consulting experience leading cross functional financial services projects and programs
5+ years of people management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $187,300 - $213,700 for Director, Risk ManagementMcLean, VA: $206,000 - $235,100 for Director, Risk ManagementRichmond, VA: $187,300 - $213,700 for Director, Risk ManagementRiverwoods, IL: $187,300 - $213,700 for Director, Risk ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/
Offices: 1680 Capital One Drive, McLean, Va 22102, US · 8020 Towers Crescent Dr, Vienna, VA 22182, US · 2 Bethesda METRO Center, Bethesda, MD 20814, US
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