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Full-time
Flexible work environment, Inclusive culture, Professional development
Posted 1d ago
~40 hrs/week
Responsibilities
The Retail Business Development Director will define and lead a multi-year growth strategy for key retail clients while orchestrating complex enterprise sales engagements. They are responsible for building executive-level relationships and mobilizing cross-functional teams to deliver integrated, high-impact data and technology solutions.
Requirements
Candidates must have 8-12+ years of B2B sales experience in FMCG, retail, or SaaS with a proven track record of managing complex, multi-stakeholder deals. Strong commercial acumen, proficiency in sales pipeline management tools, and the ability to articulate complex data solutions to senior stakeholders are essential.
Full job description
Let’s be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.
Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.
What will you be doing?
The Retail Business Development Director is a crucial member of the Retail team, and the ideal candidate needs to have a high degree of autonomy and problem‑solving capability, paired with superb organizational and interpersonal engagement skills, to deliver an all‑round excellent experience to Retail pursuits. They must be a resilient self‑starter who excels as an individual contributor and combines strong energy with a sharp commercial focus, operating with a hunter mentality to identify, pursue, and secure high‑value opportunities.
Job Responsibilities
Own Strategic Retail Growth Agenda: Define and lead a multi-year business development strategy across key retail clients and priority prospects, identifying high-value growth opportunities and shaping Circana’s position as a strategic partner.
Lead Complex, Enterprise Sales Engagements: Orchestrate large, multi-faceted commercial opportunities across data, analytics, and technology—engaging multiple stakeholders, aligning internal capabilities, and structuring high-value, long-term agreements.
Act as a Trusted Strategic Advisor: Partner with senior client stakeholders (C-suite and executive level) to proactively shape their data, insights, and commercial strategies—challenging thinking and identifying transformational opportunities.
Drive End-to-End Deal Strategy and Structuring: Own the full commercial lifecycle for complex opportunities, including solution shaping, commercial modelling, value articulation, negotiation strategy, and deal closure with a focus on long-term value creation.
Build and Orchestrate Executive-Level Relationships: Develop deep, multi-threaded relationships across client organizations, ensuring access to key decision-makers, sponsors, and influencers to accelerate growth and mitigate risk.
Influence Market Positioning and Innovation: Translate client needs and market trends into clear inputs for product, analytics, and commercial innovation—actively contributing to the evolution of Circana’s retail solutions and go-to-market strategy.
Lead Strategic Account Planning and Pipeline Governance: Maintain ownership of a high-quality, forward-looking pipeline, leveraging structured account planning, disciplined forecasting, and opportunity prioritization to maximize revenue impact.
Champion Cross-Functional Delivery Excellence: Mobilize internal teams across Client Insights, Product, Analytics, and Technology to design and deliver integrated, high-impact solutions—ensuring alignment between sales strategy and execution.
Elevate Circana Thought Leadership in Retail: Act as a visible market leader by contributing to industry conversations, leveraging insights to position Circana as a strategic partner across the South African retail landscape.
Deliver Against Ambitious Commercial Targets: Accountable for achieving and exceeding revenue growth across new business and expansion opportunities, with a focus on sustainable, high-margin growth.
Requirements
8-12+ years of proven B2B sales experience within FMCG, retail, insights, analytics, or SaaS, with a track record of consistently exceeding targets.
Proven ability to engage and influence senior/executive stakeholders
Experience shaping commercial strategy and value propositions
Demonstrated ability to run a full end‑to‑end sales cycle, including prospecting, qualifying, solution shaping, proposal development, negotiation, and closing.
Strong expertise in sales pipeline management, using tools such as MS Dynamics to drive discipline, forecast accurately, and manage opportunity progression.
Ability to confidently demonstrate Circana technologies (Unify+, Liquid Data) and translate technical features into commercial value for retail clients.
Skilled in creating compelling proposals and business cases, including ROI calculations and commercial justification for executive approval.
Strong commercial acumen with an understanding of contracting principles, deal structures, and value‑based solution selling.
Exceptional ability to articulate complex data and technology solutions in a simple, persuasive, and impactful way to senior stakeholders.
Proficiency in Excel, PowerPoint, and Word, with the ability to build high‑impact sales presentations, proposals, and commercial models.
Energetic, resilient self-starter who performs strongly as an individual contributor and thrives in a dynamic, fast-paced commercial environment.
Ability to build strong, trusted relationships across retailer organizations, including decision-makers and influencers.
Strong consultative selling capability, able to uncover needs, challenge client thinking, and align solutions to strategic business priorities.
Demonstrated ability to manage ambiguity and operate with calm focus during periods of change or evolving client expectations.
Excellent communication and interpersonal skills, with the ability to tailor messaging to different audiences and respond to differing viewpoints with professionalism.
Proactive approach to project and workload management, coordinating multiple pursuits and managing stakeholder expectations with clarity and discipline.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Johannesburg
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice )Your current employer will not be contacted without your permission.
At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.
Formerly IRI and NPD, we have a combined 100-plus years of history consulting with more than 7,000 of the world’s leading brands and retailers. Our insights on online and in-store purchasing behavior are used by the largest media outlets in the world, including Bloomberg, CNBC, CNN, Financial Times, The New York Times, The Wall Street Journal, USA Today, and others.
Count on us to transform complexity into clarity. Learn more at circana.com
Offices: 203 N LaSalle St, Chicago, Illinois 60601, US · Port Washington, NY 11050, US
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