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Full-time
professional certificate
Posted 12d ago
~40 hrs/week
Responsibilities
The role involves developing and maintaining ServiceNow FSM workflows, including task management, scheduling optimization, and resource deployment. You will also be responsible for configuring applications, integrating modules with third-party systems, and providing ongoing technical support.
Requirements
Candidates must have 4.5+ years of experience in developing and implementing ServiceNow FSM solutions. Proficiency in ServiceNow technologies such as Flow Designer, REST, JavaScript, HTML, and CSS is required, along with relevant certifications.
Full job description
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Job Title: ServiceNow FSM
Location: Chennai, Tamil Nadu
Key Responsibilities
Work Orders: Develop, manage, and maintain workflows for work orders, ensuring efficient assignment, tracking, and completion.
Tasks: Design and implement task management processes, ensuring timely execution and follow-up.
Schedule Optimization: Utilize scheduling tools to optimize resource allocation and reduce downtime.
Resource Management: Oversee the deployment and management of field service resources, ensuring effective utilization and coverage.
Mobile: Develop and support mobile solutions for field technicians, enabling real-time access to tasks and updates.
Field Service Operations: Streamline field service processes from dispatching to tracking and reporting, improving overall service quality and efficiency.
Configuration and Customization: Customize and configure ServiceNow FSM applications to meet business requirements, including creating and maintaining forms, workflows, notifications, and reports.
Integration: Integrate ServiceNow FSM modules with other systems and third-party applications to enable seamless data flow and process automation.
Data Management: Ensure accurate and secure management of field service data, adhering to data privacy regulations.
Support and Maintenance: Provide ongoing support and maintenance for ServiceNow FSM applications, including troubleshooting issues and implementing updates and enhancements.
Key Skills:
4.5+ years of experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management.
Technical Expertise: Proficient in ServiceNow technologies including Flow Designer, REST, JavaScript, HTML, and CSS.
Certifications: ServiceNow Certified System Administrator, FSM Implementor.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
What information we collect during our application and recruitment process and why we collect it;
How we handle that information; and
How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Orion Innovation delivers next-generation solutions in Data, AI, Cloud, and Digital Experience, empowering organizations to innovate, scale, and embrace future technologies.
With deep software engineering expertise and a strong understanding of industry-specific challenges, we build data-driven products and solutions that enhance customer experiences, accelerate growth, and drive long-term value.
Envision what's next. Build what matters.
For more information, visit www.orioninnovation.com.
Offices: 33 S Wood Ave, 5th Floor, Iselin, New Jersey 08830, US · 503 Powai Plaza, Hiranandani Gardens, Powai, Mumbai 400076, IN · 103,Tejomaya, L&T Park, Infopark, Kakkanad, Kochi, India 682030, IN · 132 W 31st St, 13th Floor, New York, NY 10001, US · 11175 Cicero Dr, Alpharetta, Georgia 30022, US
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How many Consulting jobs are open in Chennai, India right now?
There are currently 2,448 open consulting positions in Chennai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Chennai, India?
Companies currently hiring include Accenture, Guidehouse, Capgemini, EXL, Genpact, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Chennai, India?
Yes — 340 of the 2448 open consulting positions offer remote or hybrid work (38 remote, 302 hybrid).
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