Boston, Massachusetts, United States · Remote Solely
About Us Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. We help…
Skills: Client success, P&L management, Strategic planning, Healthcare payer domain expertise, SaaS
Boston, Massachusetts, United States · Hybrid
$158k–$237k/yr
Business Center Practice Leader Application Process These opportunities are open to candidates from any of our US Northeast office locations. Qualified applicants are encouraged to apply to one of the three posted opport…
Skills: Business development, Strategic planning, Account management, Project management, Leadership
Turner & TownsendBoston, Massachusetts, United States · On-site
$115k–$135k/yr
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Project management, Construction management, Budgeting, Risk mitigation, Cost estimation
Boston, Massachusetts, United States · Hybrid
$27/hr–$30/hr
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will …
Skills: Data analytics, Financial analysis, Project management, Client service, Microsoft Excel
Boston, Massachusetts, United States · Hybrid
$65k–$75k/yr
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital ca…
Skills: Salesforce, Territory management, Direct-to-consumer campaigns, Marketing technologies, Problem-solving
Chicago, Illinois, United States · Hybrid
$90k–$120k/yr
About TEAM LEWIS TEAM LEWIS is a global marketing agency that has grown from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: talented creatives delivering award wi…
Skills: Strategic planning, Client management, Public relations, Media relations, Digital marketing
Chicago, Illinois, United States · Hybrid
$170k–$190k/yr
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity,…
Skills: Client relationship management, Strategic sourcing, Procurement, Business strategy, Lead generation
Boston, Massachusetts, United States · Hybrid
$150k–$200k/yr
Break away from your silo to grow your career while working on high profile Power Generation & Substation projects providing full-service engineering and design solutions for utility, institutional, and commercial client…
Skills: Electrical Design, Power Generation, Medium Voltage Design, Low Voltage Design, System Studies
Boston, Massachusetts, United States · On-site
$75k–$105k/yr
The Family Office Practice is a group within Ballentine Partners, focused specifically on clients with investable assets above $30 million. We provide objective investment and financial planning advice to our clients. We…
Skills: Financial planning, Investment advice, Data analysis, Financial reporting, Estate flow diagramming
Boston, Massachusetts, United States · Hybrid
$180k–$205k/yr
Seaport Therapeutics is a clinical-stage therapeutics company advancing the development of novel neuropsychiatric medicines in areas of high unmet patient needs. The Company has a proven strategy of advancing clinically …
Skills: Program management, Clinical development, Regulatory affairs, Technical operations, CMC
Boston, Massachusetts, United States · Hybrid
Overview The Office of University Research and Innovation (OURI) advances research, innovation, entrepreneurship, and technology commercialization across Tufts University. Working with faculty, students, university leade…
Skills: Venture capital, Investment management, Portfolio development, Strategic leadership, Mentoring
Boston, Massachusetts, United States · Hybrid
Company Overview Check out this video and find out why our team loves to work here! Join Us! CDM Smith – where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience.…
Skills: Highway design, Roadway engineering, Project leadership, Mentorship, CADD
Boston, Massachusetts, United States · On-site
$73k–$91k/yr
This Opportunity WSP is initiating a search for an Early Career Commissioning Agent to join our Boston, MA office. Be involved in projects with our Property and Buildings Team and be a part of a growing organization that…
Skills: Commissioning, Building systems, HVAC, Electrical systems, Plumbing
Boston, Massachusetts, United States · On-site
$94k–$125k/yr
This Opportunity WSP USA, an award winning and innovative multi-disciplinary engineering consulting firm, seeks a Commissioning Agent for our Boston, MA office. WSP USA works closely with architects and owners from aroun…
Skills: Building commissioning, Energy auditing, ASHRAE guidelines, Design reviews, Sustainability certification
Chicago, Illinois, United States · Hybrid
$110k–$115k/yr
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity,…
Skills: Project management, Digital production, Print production, Scoping, Budgeting
Los Angeles, California, United States · Remote Solely
$110k–$130k/yr
Director, Influencer Strategy LOCATION The Director, Influencer Strategy position is a remote, work from home position, as are all positions at Acceleration Partners. (a structure central to our culture and our vision to…
Skills: Influencer Strategy, Business Development, Client Services, Market Research, Competitive Analysis
Boston, Massachusetts, United States · On-site
$192k–$288k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Compensation strategy, Equity modeling, Market pricing, Pay equity analysis, Data analytics
Boston, Massachusetts, United States · Hybrid
$105k–$115k/yr
Company Description Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate actio…
Skills: Cybersecurity, IT Infrastructure, Incident Response, Network Security, Cloud Services
Boston, Massachusetts, United States · Hybrid
$134k–$201k/yr
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate wit…
Skills: Consumer Insights, Market Research, Quantitative Research, Qualitative Research, Brand Strategy
Los Angeles, California, United States · Hybrid
$115k–$145k/yr
Please note: This position is not eligible for immigration sponsorship. Company Overview We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and …
Skills: Incident Triage, Issue Reproduction, Environment Support, Release Support, Integration Failures
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The Client Success Director serves as the accountable owner for a portfolio of healthcare clients, managing P&L health, retention, and growth. They lead cross-functional teams through influence to deliver measurable business value and maintain high-level executive relationships.
Candidates must have at least 10 years of experience in senior client-facing roles within SaaS or healthcare technology. A bachelor's degree and deep expertise in healthcare payer operations and data platforms are required.
About Us
Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact? Join us and let’s build the future together.
The Client Success Director is a high‑impact role designed for a leader who thrives on ownership and accountability. You are the single, accountable owner for a portfolio of healthcare clients, with end‑to‑end responsibility for client outcomes and the overall P&L health of your portfolio. While this is an individual contributor role, it operates at a General Manager level. Accountability is not shared or escalated—you are the owner of results.
You hold a true seat at the table, driving meaningful business results including retention, growth, and measurable value delivered through Abacus solutions. You think and act like a business owner, treating your portfolio as if it were your own, and making decisions accordingly.
You serve as both the voice of the customer inside Abacus and the face of Abacus to your clients. You build deep, trust‑based relationships with C‑suite and senior executives, operating as a strategic advisor who understands your clients’ businesses as well as—often better than—they do. By deeply understanding each client’s strategy, pressures, and competitive landscape, you anticipate what’s coming next, proactively identify expansion opportunities, and mitigate risk well before it becomes an escalation.
Success in this role requires leading through influence. You routinely mobilize cross‑functional teams—including Client Data Engineering, Product, PMO, Analytics, and Client Requirements—to deliver exceptional outcomes, despite having no direct authority over them. You build alignment, create urgency, and drive execution, stepping forward to own challenges, champion solutions, and ensure follow‑through—while giving credit to the teams who help make it happen.
This role is ideal for a builder and business owner at heart—someone energized by complexity, ambiguity, and pace. You don’t wait for perfect clarity; you create it. You communicate with executive presence, distill complexity into decisive action, and move seamlessly between strategic leadership and hands‑on problem solving. If you’re motivated by real accountability, visible impact, and the opportunity to shape both client success and company growth, this role offers that challenge—at scale.
Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.
AI Use in Recruitment
We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process.
By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws. Please review our Applicant Privacy Notice for more information, including your rights.
The AI Data Platform for Payer Intelligence
At Abacus Insights, we believe the right information, in the right hands, at the right time, improves health. And that for too long, health payer data has been disconnected and unusable. As data is now health plans’ most strategic asset, Abacus Insights’ AI data platform for payer intelligence quickly transforms their messy, disconnected data into a reliable, AI-ready infrastructure. A data infrastructure that powers business-critical analytics, agents, and real-world workflows. Building this infrastructure in-house takes long implementation cycles and highly skilled teams. Our clients skip that work, instead getting a proven platform, 150+ pre-built connectors, and deep payer expertise, backed by 35 customers and 65 million covered lives. Working with Abacus lets payers transform their business and power better health.
Offices: 40 Broad St, Suite 600, Boston, Massachusetts 02109, US · 347 W 36th St, Unit 1100, New York, NY 10018, US
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