At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from…
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Full-time
Health Insurance, 401k Program, Commuter Benefits, Professional Development, Parental Leave, Flexible Time Off
Posted 2d ago
~40 hrs/week
Remote in Austin, Texas, United States, Concord, New Hampshire, United States, San Francisco, California, United States
Responsibilities
The Program Manager will lead high-stakes enterprise client engagements by orchestrating cross-functional teams across the post-sales lifecycle. They are responsible for driving operational efficiency through AI integration and maintaining strategic alignment between product development and client needs.
Requirements
Candidates must have 5+ years of experience managing complex, multi-stakeholder enterprise programs with a focus on long-term success. Proficiency in AI tools, automation platforms, and the ability to lead cross-functional teams without direct reporting lines are essential.
Full job description
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
WHAT YOU'LL WORK ON
We are seeking an experienced Program Manager to lead our most significant, high-stakes enterprise client engagements. This role is designed for a "force multiplier"—someone who can navigate the complexities of large-scale onboarding and long-term relationship management while aggressively leveraging Artificial Intelligence to drive operational efficiency.
You will be the central orchestrator across the entire post-sales lifecycle, ensuring that Professional Services, Implementation, Support, and Product Development move in perfect synchronization. You are not just managing a timeline; you are building a scalable, AI-enhanced engine for enterprise success.
RESPONSIBILITIES
Strategic Command: Lead the end-to-end execution of our most complex enterprise programs, from initial kickoff through to long-term steady-state maturity
Cross-Functional Orchestration: Act as the primary bridge between Professional Services (delivery), Implementation (technical setup), Product (platform features and functionality) and Support (on-call stability)
Strategic Feedback Loop: Partner closely with Product Management (R&D) to ensure the product roadmap aligns with the long-term needs of our strategic accounts. (Note: Product Management owns the drafting of requirements; you own the strategic alignment and delivery timeline)
Executive Alignment: Drive high-level communication cadences with client executives and internal leadership, providing consistent, transparent, and data-backed reporting on program health
Process Automation: Proactively identify manual bottlenecks in the program lifecycle and deploy AI tools (e.g., LLMs for documentation, automated project trackers, or AI-driven meeting synthesis) to eliminate "administrative drag"
Predictive Insights: Utilize AI-integrated project management platforms to forecast risks, resource constraints, or potential delays before they impact the client experience
Operational Innovation: Stay at the forefront of the AI landscape, continuously introducing new tools and workflows that allow the program to scale without a linear increase in headcount
Relationship Building: Establish and maintain trust-based relationships with key program team members both internally and externally to best support varying individual needs and manage perceptions of program health
Issue Resolution: Maintain a thorough and up-to-date understanding of the full program so you are able to flag and address misalignments, driving thoughtful, tailored solutions in partnership with your program team
YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH
Experience: 5+ years of experience managing high-touch, multi-stakeholder enterprise programs. You have a track record of driving "long-term success" rather than just "project completion"
AI Literacy: You are an AI power-user. You have experience (or a high degree of proficiency) using AI agents, automation platforms (e.g., Zapier/Make), and LLMs to optimize your own workflow and team output
Matrix Leadership: Proven ability to influence and lead cross-functional teams (Product, Engineering, Support) that do not report directly to you
Communication: Exceptional ability to synthesize complex project statuses into clear, executive-ready insights
Industry Context: Experience in Real Estate, PropTech, or FinTech is a significant bonus but not required
While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire.
WHY QUALIA
Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.
Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.
We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.
By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.
#LI-Remote
Related keywords
Program ManagerEnterpriseB2BReal Estate TechnologyPropTechFinTechArtificial IntelligenceLLMsAutomationZapierMakeProject ManagementCross-functionalProfessional ServicesImplementationProduct Development
Qualia is the connected title, escrow, and closing technology infrastructure built for real estate and mortgage professionals. The platform makes buying and selling a home a simple, secure, and enjoyable experience by bringing together homebuyers and sellers, mortgage lenders, title & escrow agents, and real estate agents onto a single shared closing system. Over 1 million real estate and mortgage professionals use Qualia to power their real estate closings, and we currently process transactions for millions of consumers every year.
Since launching in 2015, the company has been named an ALTA Elite Provider, CB Insights Fintech 250, Fast Company’s Next Big Thing in Tech, and has been recognized by Forbes as a Best Startup Employer. Qualia is headquartered in San Francisco, CA and has offices in Austin, TX, and Superior, CO.
Offices: 50 Fremont St, Suite 3600, San Francisco, California 94105, US · Austin, Texas, US · Superior, Colorado, US
Based on 951 listings with disclosed salaries, most consulting jobs in Austin, TX pay between $60k–$208k per year. Individual offers vary with seniority, company size, and specialization.
How many Consulting jobs are open in Austin, TX right now?
There are currently 1,886 open consulting positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Austin, TX?
Companies currently hiring include Amazon, Electric Power Engineers, Texas Department of State Health Services, Kestra Financial, Oracle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Austin, TX?
Yes — 942 of the 1886 open consulting positions offer remote or hybrid work (332 remote, 610 hybrid).
How do I apply for Consulting jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.